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Frequently asked - here are the answers Simply click on a question and you will immediately receive the information you are looking for. If your particular question is not covered, please use our contact form.

Frequently asked questions

The delivery of your parcel depends on the chosen product and country. The parcel shipping within Austria usually takes one working day (Monday - Friday).

With international shipping your parcel usually reaches its destination within Europe in 1 to 4 working days. Recipients in other countries get your parcel within a maximum of 10 days.

The Time Span Calculator shows the detailed time spans for more than 230 countries/territories worldwide of DPD. Should you have already rerouted your parcel using the we will deliver your parcel either the next day after the scheduled delivery date or on the from you chosen working day.

With our Business-Service Primetime parcels for commercial senders can also be delivered Saturdays.