Your delivery experts

E-shopper barometer 2018

A new buyer is born

For the third year in a row, DPDgroup’s e-shopper barometer continues to track and highlight outstanding e-commerce trends.


Key take-aways Europe

  1. New buyers are demanding.
  2. Cart abandonment and returns are inherent to e-shopping behaviours.
  3. Cross-border is further developing.
  4. M-commerce continues to grow
  5. When purchasing online, the delivery company matters.

Want to know more? Download the full brochure.


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  • Country sheet Belgium (169,71 kB)
  • Country sheet Europe (167,17 kB)
  • Press release (727,14 kB)