If you like to play it safe when it comes to payment processing, simply make use of our cash-on-delivery service. It's easy, quick and safe too, thanks to the automatic insurance against loss and damage up to the C.O.D. amount specified.

We will only deliver your parcel in return for immediate payment - with a maximum amount of 200.000 CZK. The C.O.D. amount will be transferred within the Czech Republic within 96 hours, in 10 days in case of oversized parcels.

Financial life cycle
On the pick-up day we need to recieve from you the C.O.D. list, which includes the list of C.O.D. parcels picked up on the respective day with C.O.D. amounts, which shell be paid by recipient and account number on which DPD shell transfer the money. When your C.O.D. parcel reaches the collection depot, all the relevant data is immediately recorded and sent on to the delivery depot. As soon as the C.O.D. amount has been paid in at the delivery depot, the remaining stages of the financial transaction are automatically activated.

You can follow the digitalised financial life cycle here on the DPD website with the Tracking function. This creates transparency and security along the whole route of your C.O.D. parcel, right up to the point where the money is transferred to your account.

• C.O.D. list

You can hand over the C.O.D. list to usy either by using this on-line tool, eventually by sending this form on e-mail adress dobirky@dpd.cz.

• C.O.D. parcel label

Please tick the box on the C.O.D. parcel label to indicate the required method of payment - "cash" or "crossed cheque" - and enter the C.O.D. amount next to it.

For more information, please contact our Client service at + 420 841 700 700.