Office clerk. Office clerks are all-rounders who acquire commercial knowledge and PC skills during their training and learn how to organise an office in such a way that everything runs smoothly. After completing their training office clerks are employed at DPD for example in customer service, internal sales, the accounts department or as part of the secretarial staff. They advise customers on all questions of logistics and implement their wishes competently. Their daily tasks include the selection and planning of the optimum means of transport, the calculation of prices and ensuring that customers are satisfied. The training period for this profession is three years. Contents of the training programme: The company which implements the training the position of this company within the overall economy occupational training safety in the workplace, environmental protection and rational energy use Organisation and services provision and utilisation of services operational organisation and functional relationships Office management and statistics organisation of the work station working and organisational resources office procedures statistics IT word processing office communications techniques data processing for commercial applications Company accounts commercial management and controls bookkeeping cost accounting HR basics of personnel management personnel administration wages and salaries Office organisation Dealing with orders and invoices, stores administration dealing with orders and invoicing stores administration Trainee vacancies