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Commercial forwarding and logistics specialist.

In the course of their training commercial forwarding and logistics specialists are familiarised with all sections of DPD: from management and monitoring of shipments through order processing and sales right down to transport scheduling, customer service and the accounts department. One specific focus of the training course is on the areas of order processing and transport scheduling. Here trainees actively participate in the selection of transport routes, the implementation of delivery orders, drawing up transport documents and customs forms as well as keeping and evaluating statistics.

The period of training for this qualification is three years.

Contents of the training programme:

  • The company which implements the training: tasks, structure and legal form
  • occupational training
  • personnel management, labour and social regulations
  • health and safety in the workplace, environmental protection, rational energy use
  • work organisation, information and telecommunication systems
  • operational planning
  • data protection and data security
  • use of foreign languages in specialist tasks
  • procurement of services
  • means of goods transport
  • storage, sorting and handling
  • providing goods shipment services for third parties
  • selection of transport services
  • concluding contracts for freight, storage and sorting/handling
  • procurement of support services
  • sales
  • marketing
  • accounts
  • payment transactions
  • bookkeeping
  • cost and activity accounting, controlling

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