Our IT specialists make sure that the IT systems operate correctly at all our locations. They find the right IT solution, consult with our IT service provider and make sure that new technology is also used correctly. For this purpose the responsibilities of our IT specialists also include operator training.
The period of training for this qualification is three years.
Contents of the training programme:
The company which implements the training
- position, legal form and structure of the company, occupational training, labour and wage agreement regulations
- health and safety in the workplace, environmental protection
- business and operational processes
- provision and utilisation of services
- operational organisation
- procurement, market and customer relations
- commercial administration and controls
- work organisation working techniques
- informing and communicating, planning and organising, teamwork
IT and telecommunications products and markets
- areas of application and development trends, system architecture, hardware and operating systems, application software, networks, services
- creating and supporting system solutions
- analysis and conception of existing status, programming techniques, installing and configuring, data protection and copyright, system maintenance,
- industry-specific services, business processes, planning, administering and controlling
- framework conditions for the application of information technology and telecommunications equipment
- work organisation and organisational development, information organisation, personnel management, accounts and controlling
- project planning and implementation
- requirements analysis, conception, project preparation, project implementation
- procurement and provision of systems
- purchasing, order processing, installation and optimisation, system administration
- advice and support for users
- ergonomics, application problems, user instruction and training