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C.O.D.

If you like to play it safe when it comes to payment processing, then simply make use of our cash-on-delivery service. It's easy and quick, and safe too thanks to the automatic insurance which guarantees the specified C.O.D. amount if anything goes wrong.

Crossborder C.O.D. delivery is available for DPD CLASSIC and DPD 10:00, DPD 12:00 and DPD 18:00 Express-Services shipments to Austria, Benelux, Czech Republic and Hungary. 

We will only deliver your parcel in return for immediate payment - with a maximum amount per shipment of 2,500 € (cash) or 5,000 € (crossed cheques). The C.O.D. amount will be transferred to a foreign bank account within 72 hours. We can also organise regular batch transfers daily, weekly, every two weeks - however you prefer.

 

Permissible maximum C.O.D. amounts

 Route from

 

 To   

 

Maximum Cash

Amount per Parcel

Maximum Cheque

Amount per Parcel

Germany Austria EUR 2,500.00 EUR 5,000.00
Germany Benelux1 EUR 2,500.00 EUR 5,000.00
Germany Czech Republic CZK 120,000.00 not available
Germany Hungary2 HUF 500,00.00 not available

 

1With the exclusion of shipment to the Netherlands’ islands: Marken zip code 1156AA to 1156ZZ; Vlieland zip code 8899AA to 8899ZZ; Terschelling zip code 8881AA to 8897ZZ; Ameland zip code 9161AA to 9164ZZ; Schiermonnikoog zip code 9166AA to 9166ZZ; Texel zip code 1791AA to 1797ZZ
2Please note: when entering the COD amounts for the relation DE-HU (to be entered in HUF) there may be no digit after the decimal point and the first digit before the decimal point must either be “0” or “5”

 

Financial life cycle
When your C.O.D. parcel reaches the collection depot, all the relevant data is immediately recorded and sent on to the delivery depot. As soon as the C.O.D. amount has been paid in at the delivery depot, the remaining stages of the financial transaction are automatically activated.
You can follow the digitalised financial life cycle here on the DPD website with the Tracking function. This creates transparency and security along the whole route of your C.O.D. parcel, right up to the point where the money is transferred to your account.

C.O.D. parcel label
Please tick the box on the C.O.D. parcel label to indicate the required method of payment - "cash" or "crossed cheque" - and enter the C.O.D. amount next to it.

For the supplementary shipping conditions which apply to C.O.D. please read the Terms of Transportation or contact your DPD depot.

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