Parcel consignees who aren't at home when our driver calls now have the possibility to arrange for a new delivery at www.neuzustellung.de - free of charge, 24 hours a day and seven days a week.
All they need to do is provide the number on their delivery notification card and their postcode. And if their delivery instructions are received before midnight we will, as a rule, deliver their parcel the very next working day.
This entertaining video provides more details of our New Delivery service.
All the New Delivery options at a glance:
Delivery on a different date
- The consignee specifies the date on which we make the new delivery.
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| Delivery to a different address
- The consignee specifies a different address in Germany, for example that of a neighbour or their place of work.
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Delivery with authorisation to deposit
- The consignee specifies a place where the parcel can be deposited, e.g. on the workbench in the garage.
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| Delivery to a DPD Parcel-Shop
- The consignee selects a nearby DPD Parcel-Shop. Parcels can be collected at any time during the next seven days.
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