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General and special conditions and services

Find out more about our general conditions, that are applicable for all shipments, without prejudice of special conditions for certain products on national and international level.

You can find the description of our services and products under the section ‘’Products and Services” and “Shipment”.

Here below you can find the general and special conditions for specific products:

  • General Conditions (crossborder shipments) (468.65 kB)
  • Appendix 2 (25.75 kB)
  • Anlage 1 (nur Deutsch) (14.67 kB)
  • Anlage 3 (nur Deutsch) (110.13 kB)
  • General Conditions (480.21 kB)
  • Conditions Particulières Express (238.64 kB)
  • Conditions Particulières CBA (231.40 kB)
  • General Conditions DPD Web Parcel & Pickup (354.08 kB)