Collection request. We collect problem goods from the customer, bring them to you, or deliver them to a third party such as the manufacturer. Your depot will inform you about the requirements. This service is available in conjunction with DPD CLASSIC in the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Hungary, Latvia, Liechtenstein, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia,Spain, United Kingdom.