Depot Systems Administrator Work activities Werkzaamheden As a help desk assistant you are the face of the department. You are the first contact person and troubleshooter. Besides that you give primary and second-line support to your colleagues and customers. You take care of the installation, maintenance and management of the scan equipment in the depot and of the printing software at customers in the area. ICT problems are mainly dealt with by telephone or email. Only occasionally you visit customers. Also administrative duties are part of the job such as making reports of various dataflows.

Profile

• Intermediate Vocational Education (MBO) ICT, successfully finished
• Relevant work experience in a help desk setting 
• Experience and affinity with Linux has the preference
• Flexible, immune to stress and the capacity for analytical thought   
• Service- and customer-oriented attitude and the ability to deal with confidential and personal data in an honourable way  
• The ability to organize your own work well and establish priorities.
• Good communicative skills in Dutch, English and (preferably) German.
• The ability to work both solo and in a team  

In the Netherlands DPD operates from nine depots in Amsterdam, Best, Etten-Leur, Joure, Tynaarlo, Meppel, Rijssen, Rotterdam and Veenendaal.