Sales Support Agent Work activities As a Sales Support Agent you take care, among other things, of the administrative and operational support of the Sales Manager and the (Key) Account Managers, in such a way that the (Key) Account Managers can expand the brand awareness and the market share of DPD (Nederland) B.V. and can effectively engage in customer relationship management for exisiting customers. You also speak to customers by telephone, answer the emails and make contracts, offers and reports. You make appointments for the (Key) Account Managers by actively following up on leads, but also manage your own group of customers (existing and new C+D customers).

Profile

• At least an Intermediate Vocational Education (MBO) (administrative studies), successfully finished  
• Relevant work experience in the commercial inside staff
• Good command of the Dutch, English and (preferably) German language, orally and in writing.
• Result-oriented and immune to stress
• Service- and customer-oriented attitude; you have administrative skills.
• You are a proactive, accurate, well-organized and systematic worker, you have a positive attitude, perseverance and the power of persuasion.
• The ability to work both solo and in a team  

In the Netherlands DPD operates from nine depots in Amsterdam, Best, Etten-Leur, Joure, Meppel, Rijssen, Rotterdam, Tynaarlo and Veenendaal.