Your delivery experts


New: the latest online shopping trends among Europeans

The 2017 edition of the DPDgroup E-shopper Barometer Report was conducted Kantar TNS among 24.871 participants across 22 countries. 

"CrossBorder shopping is the most prominent trend in this year's report that notices there are a lot of different buying behavior locally. In addition, almost half of the participants indicated that online shopping via mobile should be the strong rise of m-commerce. And finally, but certainly important is the fact that a flawless first online shopping experience among new e-shoppers is important for the long-term loyalty."

- Pieter Smits, Marketing Director, DPD Netherlands - 


The information will be available in stage on this page. The brochure and a specific infographic is about the buying behavior of the Millennials and you can find both below. Do you want te receive all information as soon as it is available? Or are you interested in a specific country?

Request information


Participation countries: Austria, Belgium, Croatia, Czech Republic, Estonia, France, Germany, Hungary, Ireland, Latvia, Italy , Lithuania, Netherlands, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Switzerland, UK. 

  • E-shopper Brochure (2,61 MB)
  • Infographic Millennials (53,50 kB)
  • Infographic Delivery and Returns (34,58 kB)