Press releases.

Moscow, 24 January 2011 – In the light of the growth trends in the Russian market, the international logistics companies Hermes and DPD have established a joint venture to provide additional, high quality delivery services for the Russian market. The key element of this cooperation is building an efficient network of Parcel Shops under the Hermes-DPD brand in the Russian market.

Currently, the Hermes-DPD network of Parcel Shops includes 300 shops in Moscow, St. Petersburg, Yekaterinburg, Novosibirsk, Chelyabinsk, Nizhny Novgorod, Samara, Krasnodar and Rostov-na-Donu. The Parcel Shops are set up as “shop-in-shop” in close cooperation with well known Russian retail chains. By 2014, the network will be extended to up to 1,500 shops in 44 main cities all over Russia.

The Russian distance trading sector is a rapidly developing market. According to the expert estimates, in 2011 its volume will amount to approximately RUB 330 bln. The market growth rates exceed 30% a year. Major driver is the sustained boom in the e-commerce segment, which grows faster than the market as a whole. High dynamics of retail development and an increasing demand for RUNET demonstrate a good potential for distance trading and e-commerce, and as a result, a fast growing demand for high quality delivery services.

The Hermes-DPD Parcel Shop network provides its customers with a unique service ensuring a reliable, high quality and timely delivery. This includes an option to pay for the goods ordered at a location convenient for the customer.
In this joint venture Hermes is contributing its expertise in deliveries to private customers, which has already been demonstrated in a number of countries by setting up country-wide Parcel Shop structures.

"In the field of consumer logistics, that is the delivery of parcels to private customers, Russia is a major market in which we see enormous potential for growth", stresses Marc Dessing, COO of Hermes Europe. “By way of our unique Parcel Shop system we aim to offer a real alternative to the Russian private customer. To achieve this, we bring in our expertise as a leading operator of Parcel Shops in Europe and our proven quality record in parcel deliveries 2C. Together with DPD as a partner, we are extremely well positioned to make a strong entry into this market.”

With its international network competence and an established depot network in all of Russia's regions DPD will provide the operational backbone of the cooperation.
"As a leading international parcel service provider with a seamless transport network which is unmatched in Europe DPD operates a high-capacity network in Russia which covers 4,000 destinations in 70 of the country's regions. With extraordinary growth rates such as the 50 per cent achieved in recent years DPD in Russia has developed into the market leader in express shipping. This strong position is now to be reinforced by expanded operations in Russia's fast-growing mail-order segment," states Arnold Schroven, CEO of DPD.

Tatyana Yampolskaya, CEO of the Hermes-DPD network (LLC “B2C”) adds: "Our Parcel Shops offer customers a new and attractive delivery option in a very high quality. Above all customers now have the possibility of collecting the goods they have ordered from distance-selling companies at an easily accessible location and at any time that suits them. Thanks to the reliability and efficiency of the Hermes and DPD network they will also benefit from very attractive delivery times”, underlines Yampolskaya.

Download Photo motif I: DPD and Hermes develop a new Parcel Shop infrastructure for the Russian market (7.35 MB)

Download Photo motif II: DPD and Hermes develop a new Parcel Shop infrastructure for the Russian market (5.93 MB)

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Bucarest, January 2012 – As of December 2012, DPD Romania, one of the major parcel post and express delivery companies on the local market will be supporting the Light Into Europe Foundation on a pro bono basis. DPD will be providing all logistic requirements for Light Into Europe, Romania’s only foundation dedicated to the development of activities and support programmes for people with sensory disabilities.

Dynamic Parcel Distribution (DPD) Romania, listed amongst the top express and parcel post delivery companies, owned by the Geopost group, a subsidiary of La Poste, is joining the Light Into Europe cause, the only organisation exclusively dedicated to the development of activities and support programmes for people with sensory disabilities in Romania. For an unlimited period, DPD Romania will cover all the logistic requirements of the foundation in Romania.

Lucian Aldescu, CEO DPD Romania says: “In our view, being able to help the wonderful people from Light Into Europe is a joy and an honour. Sadly people with sensory disabilities in Romania do not have access to the support and attention they need to lead a normal life, to be naturally integrated into the community. Light Into Europe is the only organisation in the country, which, for more than seven years, has been totally dedicating itself with above-average energy to providing all that is necessary for those with sensory deficiencies to be able to lead a normal life, to enjoy acceptance and a healthy development. It is enormously satisfying to be able to take an active and visible part in the growth of the quality of life of people around you, to be a part of a cause which has in its gift the ability to make the life of some people more beautiful”.

“We are extremely grateful to DPD Romania for becoming a part of our mission and for transporting all the packages and parcels intended for those people who are relying on the support of Light Into Europe. It is a fantastic piece of news for us, especially during this difficult period of recession in Europe in which any form of support means a great deal. Now, with the help of DPD, we will be able to distribute educational materials which we are currently doing, including books in Braille, DVD’s translated into sign language, as well as games, clothes collected for all those who need these items, without having to worry anymore about the transport costs. The money saved in this way can then be used to arrange for more items that will help our friends with disabilities” says Stan Platt, President of Light into Europe.

Light into Europe is the only foundation in Romania dedicated to the development of support activities and programmes for people with sensory disabilities. The foundation started its activities and has been offering educational services since 2004. Currently more than 3,000 visually impaired children and children with hearing difficulties and more than 500 families with such disabilities are receiving help from Light into Europe.

Download DPD supports the cause of Light Into Europe in Romania (89.70 kB)

• TÜV SÜD confirms the effectiveness of the DPD environmental management system
• Simultaneous certification of DPD in Germany, Austria, Belgium and Luxembourg

Aschaffenburg, 11 January 2012 – Parcel and express service provider DPD has successfully been certified in accordance with the ISO 14001 international environmental norm. The certification followed a process covering several months and involving numerous audits at DPD branches by TÜV SÜD, the independent testing body. The certified environmental management system covers DPD in Germany, Austria, Belgium and Luxembourg.

Our ambitious and measurable environmental policy will enable us to anchor responsibility towards the environment even more deeply within our organisation, states DPD CEO Arnold Schroven, adding Certification in accordance with ISO 14001 confirms this - and at the same time represents a commitment to the future.

DPD's environmental management system is based on measurable environmental targets covering subjects such as reducing energy consumption, emissions, waste and water consumption. On the basis of reliable key data DPD continuously measures of success of the measures it implements for the purpose of achieving environmental targets. The documentation and measurement of this key data, together with the consistent implementation of the company's environmental policy, are monitored by TÜV SÜD at regular intervals. The current certification remains valid for an initial period of three years.

Download DPD's environmental management certified in accordance with ISO 14001 (176.13 kB)

Download DPD motif responsibility (5.09 MB)

• Parcel and express service provider's volumes rise by 6%
• Daily 70,000 parcels more than in year before
• Over €90 million planned for network expansion in 2012

Aschaffenburg, 19 December 2011 – International parcel and express service provider DPD is heading for a new record year. Interim figures indicate that growth in volumes for 2011 will be a healthy 6%. This means that every working day in Germany DPD transported an average of 70,000 parcels more than during the year before, which adds up to a total of approx. 320 million shipments. "This further increase and our continued growth in this segment are all the more remarkable because we are already the market leaders in parcel shipping between business customers in Germany", states DPD CEO Arnold Schroven, adding: "We are continuing to grow with our existing customers while at the same time adding new ones and registering an above-average increase in B2C operations - in other words deliveries to private customers."

According to Mr Schroven growth at DPD continues as in the past to be higher than that of the parcels market as a whole. "Our uninterrupted upwards trend confirms the DPD strategy of aiming at growth both in the B2B (business to business) segment and on the B2C (business to consumer) market." This positive development is being driven by quality and innovation. "Our appeal to customers is that we have developed solutions which enable us to transfer the high quality of our B2B services to B2C deliveries, too." This applies both to classical DPD customers, who in addition to traditional deliveries to retailers are now also increasingly supplying private customers, and to new customers in the rapidly growing e-commerce segment who deliver to the consumer direct.

"A major factor behind our service-driven growth in the B2C segment is represented by the new, intelligent delivery options which we have introduced this year", explains CEO Schroven. For example, with DPD's FlexDelivery service consignees receive advance notification by SMS or e-mail that a parcel is to be delivered to them. They can then use the same medium to respond directly and specify the day they prefer for the delivery. On the day of delivery itself they then also receive advance information about the time window in which the DPD driver will be calling. Currently this time window is between two and six hours, but in the year 2012 it is to be brought down to 2 hours. "The aim is to communicate actively with consignees and offer them the kind of options which will make it possible to deliver parcels at the first attempt. This increases satisfaction on the part of the consignees and demonstrably reduces the number of returned parcels."

In 2012 an amount of over 90 million euros is to be invested in expanding the DPD network
In spite of generally less than positive prospects for the economy, DPD is confident that it will be able to continue its growth in 2012. "We're sticking to our expansion plans and in the coming year we will be spending over €90 million in Germany alone on increasing our capacity significantly and optimising our network", confirms Arnold Schroven.

Download DPD ships new record quantities in 2011 (107.00 kB)

Aschaffenburg, 13 December 2011 – In the year 2012, too, the 'DPD Initiative for People in Aschaffenburg' will be donating 30,000 euros for social projects from which the city's residents will benefit. Klaus Herzog, the Mayor of Aschaffenburg in Bavaria, and DPD CEO Arnold Schroven invited applications for funding in the course of a 'DPD Volunteers' Day', during which staff from the Aschaffenburg-based parcel and express service provider packed Christmas gift parcels for the 'Shining children's eyes' campaign on behalf of needy children and young people. This Christmas campaign has been initiated by the 'Malteser Hilfsdienst' voluntary organisation and the 'Grenzenlos' social advisory service.

"I'm very glad that for the third year in succession DPD will be promoting social projects in our region", said Mayor Herzog on the occasion of the 'DPD Volunteers' Day', adding "I invite all the city's associations and organisations to apply with their projects for financial support." DPD CEO Arnold Schroven confirms: "We don't just want to do some good at Christmas time only. Our aim is to make a permanent contribution to the city which is home to our company, and the DPD initiative is an ideal vehicle for achieving this."

Since 2009 DPD has funded 19 projects to a total amount of 60,000 euros. In addition, thanks to the 'DPD Volunteers' Days' a further 12 initiatives have received hands-on support by staff from DPD's Aschaffenburg head office. The projects which are to receive financial support are selected by an independent jury which in the year 2012 will consist of Klaus Herzog, the Mayor of Aschaffenburg, Volkmar Gregori, the Evangelical Lutheran Dean of Aschaffenburg and DPD CEO Arnold Schroven.

 
Photo motif I: Volkmar Gregori, the Evangelical Lutheran Dean of Aschaffenburg, DPD CEO Arnold Schroven and Klaus Herzog, the Mayor of Aschaffenburg.

Photo motif II: Also at work: DPD Managing Director John Acton (right) and Verena Hilss, Director Network Marketing (center).

Download DPD in Germany packs Christmas parcels – and once more donates 30,000 euros for social projects (286.00 kB)

Download photo motif I: DPD in Germany packs Christmas parcels (1.27 MB)

Download photo motif II: DPD in Germany packs Christmas parcels (1.06 MB)

Bucarest, December 2011. DPD Romania, one of the major players on the Romanian market for parcel shipping and express courier services, has been awarded top spot in the 2011 company rankings which are published by the country's Chamber of Commerce and Industry.

Dynamic Parcel Distribution (DPD) Romania is part of the Geopost group, which is itself a La Poste subsidiary, and has this year been ranked number one in the rankings which are published annually by Romania's Chamber of Commerce and Industry. In the category covering medium-sized companies DPD triumphed over its direct competitors in the section covering services, other postal activities and courier services thanks to its innovative approach and quality management.

This award from the Romanian Chamber of Commerce and Industry represents renewed recognition of DPD's innovations and efforts aimed at optimising its efficiency throughout the entire year. With dpdonline.ro DPD Romania is the first courier service on the local market to launch a platform within the country on which customers can place orders online and implement e-payment for services with bank debit cards of all kinds.

Download DPD Romania tops the country's corporate rankings (97.50 kB)

Tallin. 17th of November 2001 – For courier services the month before Christmas is the most hectic time of the year. In gratitude and to show its appreciation of the couriers, who work hard throughout the whole year to ensure that parcels are delivered safely and punctually from the shipper to the consignee, leading Estonian courier service DPD has decided to honour the third Friday in November as 'Couriers' Day'.

The courier service, which is one of the biggest in Estonia, employs more than 100 couriers who day in, day out deliver thousands of parcels to both business and private consignees throughout the entire country. The initiative of nominating one day in the year as 'Couriers' Day' has been initiated in Latvia and Lithuania as well as in Estonia. Currently 115 couriers in Estonia, 80 couriers in Latvia and 250 couriers in Lithuania are responsible for ensuring that goods are delivered within 1 - 2 working days in all three Baltic states.

"On average our couriers deliver up to 20% more parcels in November and December than they do in the remaining months of the year. And in spite of the increased workload a courier has to carry out, the relevant duties have to be carried out just as responsibly and professionally as at any other time", explains DPD Managing Director Tarmo Tael.

At first sight the work of a courier may seem to be quite simple -- you take a parcel and you deliver it to the consignee's address. However, this is only part of the courier's everyday work. "Couriers form an important link in a large system which is based on precision operations, and their work has a direct impact on the trouble-free processes and quality of this system", adds Tael.

At the same time the increasingly wide spectrum of the services that are offered by logistics operators increases the demands made on couriers and the tasks they have to implement. For example, the development of e-commerce has led to an increase in parcel deliveries to private individuals, which requires greater flexibility on the part of the couriers in order to meet the requirements of customers in this target group. In addition to the increasing number of tasks which make up their daily work, couriers also perform the role of representing their company. "These examples illustrate that couriers don't just have to be good drivers -- they also have to be able to communicate well and have the ability to remain calm and good humoured in tense situations. In addition they have to have a strong sense of responsibility", says Tael.

He calls on everyone to make a note of the day which has been nominated as 'Couriers' Day' and to congratulate couriers on the occasion of this special day for them when they call to deliver a parcel. "If you see a courier from DPD or from another courier service in the city, give him or her a wave or a smile", says Tael, adding that DPD is optimistic that this will prove a successful occasion while calling on the other logistics operators to join in the tradition.

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