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> DPD City Hub as an approach for the last mile
> Local hub and warehouse location
> Modern parcel shop turns brand into an experience
> DPD City Hub as an innovative logistics concept within project EMILIA
Leopoldsdorf near Vienna, 29th September 2016. DPD Austria – Austria’s leading private parcel service provider– sets a strong example for innovative logistics in urban space with the City Hub opening in “Seestadt” in Aspern, Vienna. DPD developed this within the project EMILIA (Electric Mobility for Innovative Freight Logistics in Austria), a triennial flagship project of the Climate and Energy Fund.
The last mile challenge
The “last mile“ delivery of parcels presents continuously new challenges for the parcel service because of various different factors – amongst others, new and changed habits of consignees as well as demanding urban construction aspects. “DPD lives up to its social, ecological and supply responsibilities by adapting its concepts to current circumstances but also by taking an active part in designing solutions for the urban logistics structure”, says Rainer Schwarz, general manager of DPD Austria, on the occasion of the City Hub opening in “Seestadt” Aspern.
City Hub seaside town Aspern: environmentally friendly, low noise and CO2 emissions
“As Austria’s leading private parcel service provider we try to drive innovative logistics concepts also considering the aspect of electro mobility”, explains Rainer Schwarz.
The aim of the first City Hub in Vienna is to store the parcels of the “Seestadt” locally only temporarily, to later on deliver them environmentally friendly and with low noise and low CO2 emissions in Aspern with an electric powered delivery bicycle and an electric transporter.
Modern parcel shop for people living in “Seestadt”
Additionally the DPD City Hub fulfills another important function: The Hub serves as a Pickup parcel shop where parcels that could not be delivered are stored and can be picked up by consignees at attractive opening hours. Of course the parcel shop is available for parcels to be handed in too. “We made a conscious decision on the “Seestadt” Aspern to be the location for our first DPD City Hub. Consignees of parcels can get there quickly and it provides a comfortable opportunity for parcel drop off and pick up”, outlines Schwarz the reasons for the location decision.
City Hub turns DPD brand into an experience
For the first time a private parcel service provider in Austria opens up a parcel shop which is managed by the parcel service provider itself. DPD turns the brand into an experience with the City Hub and provides an extensive service for the customers: In addition to handing in and picking up parcels, it is possible, amongst others, to divert a parcel to the City Hub using the parcel navigator, to track the parcel delivery online with live-tracking until it arrives at the shop, and also a web parcel which was already prepared for dispatch by the consignor at home with a digital label can be dropped off at the City Hub.
DPD and EMILIA rely on new logistics concepts for the urban space
15 Austrian companies, one of them DPD, led by the Austrian Institute of Technology (AIT) work together with the aim of making fright logistics in urban space more efficient and cleaner in the future. Within the project EMILIA innovative freight logistics concepts for urban spaces are to be developed and small electronic vehicles regarding reach and production costs are to be optimized until 2017. “Cities have special requirements for vehicles. General lack of space and access restrictions make it more difficult for deliveries with conventional vans. That’s why within EMILIA alternative powered transportation vehicles for the last mile distribution are being developed or rather technically optimized”, explains Heimo Aichmaier, general manager of Austrian Mobil Power and adds:” DPD as sustainable and innovative logistics company recognized the importance of the topic electro mobility in the range of freight logistics and participates in the development of innovative concepts for the urban space.” Rainer Schwarz adds: “On the one hand we want to gather valuable experiences in the area of electromobility with our City Hub to then integrate them consistently into our process chains. On the other hand we want to create an increased presence in the immediate environment of the consignees and a better service for our customers by using this approach.”
About DPD Austria
DPD Austria (DPD Direct Parcel Distribution Austria GmbH) is Austria’s leading private parcel service provider and is part of the dpdgroup, the second largest international parcel service in Europe. Founded in 1988 as Austria’s first private parcel service (at the time APS – Austria Parcel System), DPD is based on the logistics infrastructure of its shareholders – Austria’s leading freight forwarders Gebrüder Weiss, Lagermax and Schachinger. DPD Austria offers a first-class range of products and services for the national and international parcel distribution. Throughout Austria DPD has a workforce of approx. 1,700 with a total of 1,000 vehicles which in 2015 handled more than 41 million parcels. Meanwhile the DPD Pickup Parcel shop network in Austria includes 1,000 parcel counters for acceptance and collection.
By using innovative technologies, local know-how and first-class customer knowledge DPD offers best possible parcel services for consignor and consignee. Recently DPD got rated as Austria’s fastest parcel service provider.*
Additionally, as part of the dpdgroup DPD Austria offers access to a network with about 24,000 Pickup Parcel shops throughout Europe and international delivery to 230 countries. 50,000 employees work in this network to handle 3.6 million parcels every day.
*Parcel-Test, Industriemagazin, June 2016
More information can be found at www.dpd.at
Images can be found at https://www.dpd.com/at_en/media/images/presse_photos/city_hub
For further information please contact:
BRUGGER DENGG PR,
Dr. Hanna Brugger-Dengg,
T 0664 105 31 48,
As part of the 1st Drone Festival organised in Paris by the City Hall on 4 September on the Champs-Elysées, DPDgroup, the international parcel delivery network of GeoPost, Le Groupe La Poste's international express subsidiary, will present its drone and delivery terminal for the first time. A flight demonstration of the DPD Drone will take place between 3pm and 4pm. DPDgroup will also man a stand at the festival to present its research to the public.
Since June 2014, Le Groupe La Poste has been testing parcel delivery by drone in real-life conditions, via its international network, DPDgroup. In partnership with Atechsys, DPDgroup has developed a drone capable of autonomously transporting large parcels (37cm x 27cm x 12,5cm) of up to 3kg within a 20km radius, regardless of the type of terrain.
In July 2015, DPDgroup and Atechsys developed a delivery terminal to ensure the safety of the loading, take-off and landing phases as well as the parcel release. This terminal provides a solution to the ongoing safety concerns and will provide a means of expanding logistics networks by overcoming major obstacles, including:
- infrastructure: inadequacy of road networks in addition to island and mountain areas, etc.
- weather conditions: areas that are flooded or blocked by snow
- safety of people and operators
- protection and security of the parcel and equipment
The terminal features:
- a structure protecting access to the drone during landing and take-off phases
- an automated carriage system for transporting the parcel
- an electronics system devoted to the safety of handling operations around the drone
A new step for the DPDgroup drone
In September 2015, the DPDgroup drone shown its ability to fly autonomously. Since then, it successfully carried out a complete and fully autonomous parcel delivery sequence for a 1.5kg parcel over a distance of 14km including take-off, flight phase, landing and return to base station.
These highly successful tests are a testament to the approach chosen by DPDgroup, notably the consideration given to the use of drones for accessing isolated areas (mountains, islands, rural areas, etc.).
Range: up to 20km
Payload: up to 3kg
Max speed: 30km/h
Navigation system capable of transmitting up to 50km
6 electric rotors, carbon fibre chassis
Latest-generation embedded electronics
On-board GPS and camera with live data stream
Automatic parachute (detection of anomalies during flight and automatic deployment in case of fall)
DPDgroup is the second largest international parcel delivery network in Europe. DPDgroup combines innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. With its industry-leading Predict service, DPDgroup is setting a new standard for convenience by keeping customers closely in touch with their delivery.
With 60,000 delivery experts and a network of more than 26,000 local Pickup points, DPDgroup delivers 3.6 million parcels to over 230 countries each day through its four brands: DPD, Chronopost, SEUR and Interlink Express.
DPDgroup is the parcel delivery network of GeoPost, which posted sales of €5.7 billion this year. GeoPost is a holding company owned by Le Groupe La Poste.
About Atechsys and the centre for studying and testing autonomous vehicles (CEEMA)
Atechsys was founded on the idea that each application will require a specific drone. At a time when off-the-shelf drones are being produced, Atechsys develops the technological building blocks which, when assembled, create a drone that is perfectly suited to the customer's specifications. This is what is called the third generation drone. Such a unique positioning on the market, combined with the fact it has full control over the value chain, puts Atechsys in a position to let its products fly. With nine employees and €650,000 in revenues in 2013, Atechsys features among the leading companies in the professional civil drone market.
CEEMA is the leading civil drone testing centre in Europe. Founded in 2008, this 65-hectare aeronautical platform has become a standard-setter in its field. The centre boasts a reserved flight area for testing drones weighing up to 150kg. In 2010, CEEMA set up its first business incubator devoted to civil and drone applications. Accredited by the French government in 2013, this ecosystem that is both stimulating and reassuring for entrepreneurs is now home to 15 companies and has created thirty or so long-term jobs.
Groupe La Poste Press Department
01 55 44 23 13
- Protecting the environment: reduced 38,5 percent of CO2
- Developing employees: International Exchange program „Marco Polo“
- Serving the community: consistent support of social projects
Leopoldsdorf near Vienna, 12th July 2016. DPD Austria – Austria’s leading private parcel service – tied extensive measures in the areas environment, employees and community from 2014 and 2015 up into a parcel and presents the latest sustainability report.
Careful handling of Responsibility
"Sustainability is equally a modern and often used word. We do not understand it as an empty shell, we take it - how else would it be - as a parcel full of very important parts that need to be handled just as carefully as we have to handle the about 170.000 parcels we transport daily.", defined by Rainer Schwarz, managing director of DPD Austria when asked about the view of the company on sustainability. He added that out of many measures that were implemented in the last two years an effective total package was created which is being presented in this report.
Reducing emissions – Reducing energy consumption – Saving packaging material
Logistics, Globalization and Growth – those three factors are a huge challenge in the efforts of advancing the considerate handling of the environment. “As a logistics service provider what works best is the reduction of emissions”, explained Rainer Schwarz. By a reduction of energy consumption by seven percent and an improved electricity mix compared to 2013, DPD was able to reduce the CO2 emissions in 2015 by 38,5%. Since the implementation of the Shuttle Box – a reusable packaging system – about one million packaging units could be saved by using the Shuttle Box instead. The package of measures further includes the usage of Natural Gas and Electric vehicles, LED lights as well as photovoltaic systems.
Particularly impressive: With the re- and new construction of the heating system at the main hub in Linz-Hörsching in 2015 40 tons of CO2 could be saved.
Promoting employees with transnational know-how-transfer
“Employees are – as we know – the biggest and most valuable asset of a company. For us at DPD it is important that our employees are well educated, have the chance to develop themselves further and are motivated”, emphasized Rainer Schwarz. Additionally to our DPD Acadamy an international exchange program, called Marco Polo, is being offered which encourages the know-how-transfer within the international DPD group and thereby improves the competence of employees.
Living social responsibility
In the „social responsibility“-sector the measures are diverse as well. DPD supports projects like “Mirno More”, the worldwide biggest sailing project for socially deprived children, several times a year DPD employees cook for homeless people in the Viennese social facility “Die Gruft”, engl. The Tomb and DPD has a long-lasting partnership with Sterntalerhof – a hospice for critically ill children. For the sustainability report DPD thought of something special. The part “Responsibility for our Community” is being spoken by Johanna Ortmayr and Markus Samek of the Firefly Club. These two young people are part of the Trisomie 21 DJ-Team of the Firefly Club, whose goal it is to help challenged people become professional DJs.
Rainer Schwarz concludes: “Sustainability is not just an empty shell for us, we’ll continue to shape the future responsibly together with our employees, our customers and our partners.”
The sustainability report can be seen and read HERE.
This report has also been designed in a resource-conserving manner – when downloaded as pdf an environmentally friendly print version, which foregoes background and excessive use of color, is being created automatically.
About DPD Austria
DPD Austria (DPD Direct Parcel Distribution Austria GmbH) is Austria’s leading private parcel service and is part of the dpdgroup the second largest international parcel service in Europe. Founded in 1988 as Austria’s first private parcel service (at the time APS – Austria Parcel System), DPD is based on the logistics infrastructure of its shareholders – Austria’s leading freight forwarders Gebrüder Weiss, Lagermax and Schachinger. DPD Austria offers a first-class range of products and services for the national and international parcel distribution. Throughout Austria DPD has a workforce of approx. 1.700 with a total of 1.000 vehicles which in 2015 handled more than 41 Million parcels. Meanwhile the DPD Pickup Parcel shop network in Austria includes 1.000 parcel counters for acceptance and collection.
By using innovative technologies, local know-how and first-class customer knowledge DPD offers best possible parcel services for consignor and consignee. Recently DPD got rated as Austria’s fastest parcel service.*
Additionally, as part of the dpdgroup DPD Austria offers access to a network with about 22.000 Pickup Parcel shops throughout Europe and international delivery to 230 countries. 50.000 employees work in this network to handle 3,6 Million parcels every day.
More information can be found at www.dpd.at
*Parcel-Test, Industriemagazin, June 2016
Picture: DPD Austria‘s sustainability report presents impressively the numerous measures in the areas environment, employees and community. Photo: DPD
For further information please contact:
BRUGGER DENGG PR, Dr. Hanna Brugger-Dengg, T 0664 105 31 48,
Paul-Marie Chavanne, Executive Vice-President of Le Groupe La Poste, Chairman of GeoPost appointed Yves Delmas, COO Europe DPDgroup and Executive Vice President of GeoPost.
From 1 May 2016, Yves Delmas is taking over from Christian Emery who is becoming Adviser to the Chairman of GeoPost.
Biography C. Emery:
With a degree in economic sciences from the IRA in Nantes and the École Nationale Supérieure des Postes et Télécommunications (1994), Christian Emery joined Le Groupe La Poste in 1979, working for the Ministry of Postal Operators and Telecommunications in Paris. In 1985, his first major challenge involved setting up a Le Groupe La Poste subsidiary specialised in direct marketing to be called "Mediapost". Christian Emery then went on to develop service quality across the 21 member countries of the International Post Corporation (IPC), located in Brussels.
In 1992, he moved back to France where he spent a four-year stint with Global Delivery Express Worldwide (GDEW), a JV between TNT and five postal operators. After 1995, Christian Emery spent three years restructuring Le Groupe La Poste's international mail department as Operations Director, before joining the parcels business unit in 2000.
Christian Emery became Chairman and Chief Executive Officer of the British subsidiary of Chronopost International, a position he held for 18 months before taking part in the parcel optimisation project in France. In mid-2002, Christian Emery was appointed Chief Executive Officer of ColiPoste, the La Poste operator specialised in BtoC and CtoC parcel deliveries, which generated revenues of €1.2 billion and had a 7,000-strong workforce. In 2007, Christian Emery became Chairman and Chief Executive Officer of Chronopost where he actively coordinated the recovery for the subsidiary which now generates revenue of approximately €700 million. In July 2011, Christian Emery was promoted to COO of GeoPost in Europe. He has also been Vice-President of GeoPost since mid-2014. Christian Emery is a Knight of the National Order of the Merit.
From 1 May 2016, Christian Emery is taking up the position of Adviser to the Chairman of GeoPost.
Biography Y. Delmas:
Yves Delmas is 53 years old, he graduated from the Institut d’Études Politiques (IEP Paris) and the École Nationale Supérieure des Postes et Télécommunications (1988), and holds a Diploma of Higher Specialised Studies (DESS) in Public Law from Paris X Nanterre and a BA in History from Paris IV.
Yves Delmas cut his teeth as Head of the "Europe – Asia" Office, within the International Affairs Department of La Poste, Ministry of Postal Operators and Telecommunications. In 1991, he became Operations Manager of Chronopost France. In 1993, he was appointed Deputy General Manager, when La Poste acquired a minority stake in the company. In 1996, he went on to manage Jet Worldwide France, a subsidiary of Chronopost France, before Chronopost Spain in 1998. Between 2002 and 2004, he became Vice-President Marketing and Sales of GeoPost SA.
In 2004, he was appointed CEO of Seur GeoPost and became Vice-President and then President of the Seur Group, which he turned into a leader on the Spanish express deliveries market. Yves Delmas was President of the Spanish Section of French Foreign Trade Advisors from 2010 to 2014.
From 1 May, Yves Delmas is appointed COO Europe DPDgroup and Executive Vice President of GeoPost, the parcels-express business unit of Le Groupe La Poste. DPDgroup posted sales of €5.7 billion in 2015 and 1 billion parcels delivered worldwide.
DPDgroup is the second largest international parcel delivery network in Europe. DPDgroup combines innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. With its industry-leading Predict service, DPDgroup is setting a new standard for convenience by keeping customers closely in touch with their delivery. With 50,000 delivery experts and a network of 22,000 local Pickup parcel shops, DPDgroup delivers 3.6 million parcels to over 230 countries each day through its four commercial brands: DPD, Chronopost, SEUR and Interlink Express. DPDgroup is the parcel delivery network of GeoPost, which posted sales of €5.7 billion in 2015. GeoPost is a holding company owned by Le Groupe La Poste.
+33 (0)1 41 33 91 45
• From Austria around the world: at around 3.5 million wine boxes sold since 1996.
• More than 2.000 Austrian wine-growers trust in DPD.
• DPD ranks first when it comes to the variety of wine boxes.
Leopoldsdorf near Vienna, 19th of May 2016. DPD – Austria’s leading parcel services provider – has laid the foundations of wine logistics in Austria 20 years ago. Today more than 2.000 Austrian wine-growers are regular customers and DPD ships their fine wines to 230 countries around the world.
From a pionier to the leading supplier
„Our success story started 20 years ago. Then we sold approximately 50.000 wine boxes and only had a few wine-growers as our clients. Today we transport at around 350.000 cartons for our wine lovers – with tendency to rise!“ says Rainer Schwarz, general manager of DPD in Austria and adds: „Many famous wine-growers trust in us because we are offering specific shipping boxes for wine and other bottles with sensitive content. Additionally our clients can brand the cartons according to their CI. To put it in a nutshell: all parcels at DPD „drive“ business class.“
Famous wine growers trust in DPD
DPD offers the largest variety of wine shipping boxes in Austria. They have been developed specificly for the shipment of wine and other bottles. Moreover they have been tested by the „Österreichische Institut für Verpackungswesen“. Amongst the regular clients of DPD there are quite famous wine-growers from all wine areas in Austria. From Szigeti or Umathum in Burgenland to Hagn and Markowitsch in Lower Austria or Sabathi in Styria plus Wieninger in Vienna.
„Our success formula is our good connection to our customers which has become even more important in the era of e-commerce. When it comes to wine the way and the time of transport are equally influencing the quality. That is why we have been working with DPD for many years as our shipping partner. Due to their special and high quality wine transport cartons and because of their strong international network our products arrive at our customers fast and safe.“ says Ariane Umathum, general manager of the famous winery in Frauenkirchen, Burgenland about the co-operation with DPD.
Leopoldsdorf, 31 March 2016 Official operator of the delivery of the 2.500.000 tickets of the championship, and as national sponsor of UEFA EURO 2016™, the French La Poste and its parcel subsidiaries Chronopost and DPD will begin the deliveries of the tickets. The very first tickets for UEFA Euro 2016™ will be delivered in Europe and worldwide from 2nd April. The tickets will be shipped from France by Chronopost to 176 pays across five continents and delivered given the country by La Poste, Chronopost or by DPD.
While the majority of tickets will be delivered to Europe, with one third of tickets being delivered to fans in France, the rest of the tickets will be delivered to supporters in some 176 countries across five continents. In all, the 2.500.000 tickets will be sent in April and May to individual customers and businesses: national federations, businesses, partners of UEFA Euro 2016™, ….
With its world-class expertise in deliveries to individual customers, La Poste and its subsidiaries have worked alongside a team of several dozen specialists to implement a unique system for delivering all of the tickets as quickly as possible across Europe and the rest of the world.
Each customer will receive a notification email informing them of the shipment number. For the countries where DPD is to deliver, a second information e-mail will be sent the day before the delivery. These measures will let every ticket purchaser track their tickets every step of the delivery process using the La Poste/UEFA dedicated online tacking website www.laposte.fr/uefa-euro2016.
A single website for tracking tickets
In addition to the delivery of 2.5 million tickets worldwide, La Poste has created a dedicated website to let customers track the delivery of their tickets. Available in French, English and German, the website lets ticket buyers track their shipment through to delivery. All they need to go is to visit www.laposte.fr/uefa-euro2016 and enter their access code.
A carbon neutral shipment
DPDgroup, through its DrivingChange™ programme, offsets any remaining transport-related emissions, thereby ensuring that delivery of tickets to the world is carbon neutral at no extra cost to customers. Learn more and visit our website in 17 languages: dpdgroupdrivingchange.com
DPDgroup is the second largest international parcel delivery network in Europe. DPDgroup combines innovative technologies and local expertise to provide simple, flexible services for both senders and recipients. Through its Predict service, DPDgroup has established new service standards by placing customers’ at the centre of the delivery process. With 30,000 employees and a network of 22,000 pick-up points, DPDgroup delivers 3.6 million parcels in 230 countries every day, though its four brands: DPD, Chronopost, SEUR and Interlink Express. DPDgroup is the parcel delivery network of GeoPost, which reported revenues of €5.7 billion this year. GeoPost is a holding company owned by Le Groupe La Poste.
Le Groupe La Poste
00 3 1 55 44 22 37
Issy les Moulineaux, 22 Mars 2016
DPDgroup, the world-class parcel delivery network, is honoured to win a Silver Transform Award for the recent rebranding effort across Europe, celebrating industry expertise and excellence in branding.
The new DPDgroup brand was launched in 2015, to showcase the coming together of the international parcel delivery network. Developed with the support of Lippincott, a global creative consultancy, the new brand evolved out of a collaborative effort across every Business Unit in Europe. Employees from each part of the business, from drivers, call centre employees and sales and marketing teams, to the managers and CEOs of each country, were involved in defining and delivering their ambition for customers.
DPDgroup was officially revealed on March 18, 2015, as the international commercial brand identity of GeoPost, the express parcel division of Le Groupe La Poste. Under the new branding, each DPDgroup business across Europe has adopted a new visual system – united by the red cube – which has become symbolic for delivering a seamless customer experience all across Europe.
The new ‘red cube’ can now be seen on buildings, vans, driver’s uniforms and more. It marks a new chapter in the group’s life, and has opened the way to a longer and deeper transformative journey for the group.
“We worked together with our European businesses, partners and Lippincott, to create a new brand strategy and customer experience that would support our ambition and fit our identity,” states Jean-Claude Sonet, Marketing and Communication Director of DPDgroup.
“Being awarded a Transform Award recognises the innovative and creative excellence this brand work has delivered, and further marks it as a success. Each of the prestigious award categories focuses on specific aspects of the branding process, providing a benchmark for showcasing high-quality, industry-changing work”. “
We are very proud of this prestigious award for DPDgroup. We enjoyed strong competition from high calibre nominees who have been judged by a panel of industry experts across a multitude of sectors” explains Vincent Parisse, Senior Partner in Brand Strategy at Lippincott.
“Winning the award is an outstanding achievement and reflects the expertise and enthusiasm of all our people across Europe. It contributes to our recognition as experts in parcel delivery,” adds Jean-Claude Sonet.
Today DPDgroup is able to grow across Europe and worldwide. Its aim is to further expand its B2C focus, delivering value for businesses, and fast-growing e-commerce customers with its two flagship services: interactive delivery with Predict, and an ever expanding Pickup network.
•With Predict consignees are in control of every parcel. DPDgroup will be the first delivery network to provide advanced notification of a one-hour delivery window to consignees in 20 countries across Europe
•DPDgroup is always closeby, with a Pickup point already within 15 minutes for 95% of Europeans, and an even greater number of convenient locations will be developed in 2016 and beyond.
DPDgroup is the second largest international parcel delivery network in Europe. DPDgroup combines innovative technologies and local expertise to provide simple, flexible services for both senders and recipients. Through its Predict service, DPDgroup has established new service standards by placing customers’ at the centre of the delivery process.
With 30,000 employees and a network of 22,000 pick-up points, DPDgroup delivers 3.6 million parcels in 230 countries every day, though its four brands: DPD, Chronopost, SEUR and Interlink Express.
DPDgroup is the parcel delivery network of GeoPost, which reported revenues of €5.7 billion this year. GeoPost is a holding company owned by Le Groupe La Poste.
+33 (0)1 41 33 91 45
Leopoldsdorf near Vienna, 21st of March 2016. DPD Austria – Austria’s leading privately owned parcel shipment provider – starts a new advertising campaign and focuses on online media. Creative images stimulate emotions and address the private customers.
„We communicate right where our target is – on the internet.“, says Rainer Schwarz, general manager of DPD in Austria. In the current online campaign DPD presents its innovative, digital and mobile parcel shipment solutions as well as stimulates the customors‘ emotions. Short and straight messages explain the services. Franz Riebenbauer, owner of the creative agency of DPD, Riebenbauer design, adds: „The information promoted in the campaign gets extra attention due to an additional offer – free parcel shipment to test the DPD services.
“ The online services of DPD such as the parcel navigator, live-tracking, web parcel and predict are in the focus of the campaign that is completed by the pickup topic. In the meantime there are 1,000 pickup parcel shops of DPD all over Austria. „On the one hand we want to show that the shipment solutions of DPD make the life of our customers easier – on the other hand we aim to strengthen our B2C positioning on the market.“, says Rainer Schwarz.
The campaign start on the 21st of March in Austria.
Client: DPD Austria
Advertising media: Banner
Media agency: MediaCom Austria
Creative agency: Riebenbauer Design
- DPD "live tracking": innovative tool to premiere in Austria
- Redirecting parcels until the last minute
- DPD sets new standards in the field of parcel logistics.
Leopoldsdorf near Wien, 1st of March 2016. DPD Austria – Austria’s leading private parcel services provider – launches the innovative real-time parcel tracking tool „live tracking“ and offers their clients to trace their parcels right to their door.
„The new feature „live tracking“ from DPD shows the consignee in a real-time mode where their parcel is at the moment and when it can be expected to be at their doorstep. Thus, we show again that we are innovation leader in our segment“, says Rainer Schwarz, general manager of DPD Austria.
Flexibility for our customers ranks first
The „live tracking“ from DPD is a brand new feature on the recently launched parcel navigator platform. It provides the user with the hightest level of flexibility when it comes to the receipt of their parcels. The consignee can redirect the parcel to his/her favourite neighbour for instance. Moreover one can define an alternative delivery address and/or day as well as chose one of 1,000 Pickup parcels shops as a pickup point for the parcel.
Rainer Schwarz: „We are integrating the receipt of a parcel into everyday life of our customers. Our parcels comply with the habbits of our clients – not the other way around.“
Live tracking of parcels and last minute redirection
The „live tracking“ can be accessed easily via the dpd website, www.dpdlivetracking.at or www.paketnavigator.at. The consignee can start the tracking by entering the parcel number. The redirection of the parcel can be done with only a few clicks. If a customer decides for a Pickup parcel shop as the favourite delivery address he/she can chose automatically from all the shops near by. „We are going to develop this tool continuously to provide our clients with the highest amount of flexibility possible.“ Rainer Schwarz points out.
BRUGGER DENGG PR
Dr. Hanna Brugger-Dengg
T 0664 105 31 48
DPD recorded moderate parcel volume growth in Austria in 2015, boosted by the expansion of its B2C business and the Pickup parcel shop network as well as new services such as the “parcel navigator”.
Last year, DPD Austria increased its volumes by one million to over 41 million parcels, which represents an increase of over 2.5% compared to the previous year. If the Express service provided under the Primetime brand is added to the annual parcel volumes, the number of parcels rose by around two million in 2015.
On a daily basis, the company transported an average of 168,600 parcels last year, up from 162,500 in 2014, an increase of 3.8%. The majority of shipments were dispatched and delivered within Austria.
In terms of international destinations, Germany remains the most popular destination for Austrians with a share of 70%, ahead of Italy, Spain, Czech Republic and Switzerland. Shipping volumes to the UK and Poland strongly increased by 20% and 24% respectively, compared to 2014.
The majority (85%) of the recipients were business customers (B2B), down from 88% in 2014. The remaining 15% were private shippers and recipients as the company successfully started B2C deliveries in 2014 and has been continuously expanding in this segment since then.
"We started the year 2015 with great optimism and completed it successfully. In the last year, our staff transported more than 41 million packages – of which over six million packages were generated through private customers. In 2016, we will focus our activities on this area as well,” Rainer Schwarz, Managing Director DPD Austria, said.
“Flexibility and freedom are not just key words for us, we let our customers experience them,” he added, referring to the expanded Pickup parcel shop network in Austria now reaching 1,000 shops and ensuring nationwide coverage all over Austria. Every Austrian citizen can now reach a DPD parcel shop in maximum 15 minutes and use the DPD services there, including during the weekends.
Schwarz also mentioned the parcel navigator, an online tool enabling parcel recipients to re-direct their parcels via mobile devices or on desktop computers, with various options to receive their orders in the most convenient way. In December 2015 alone, around 40,000 customers used the service to get their parcels delivered to another address (30%) or on another day (28%). Around 25% of the recipients opted for delivery to a nearby parcel shop (25%). Around 15% chose the “desired neighbour” option introduced in November 2015.
“In 2016, we will further increase the number of Pickup parcel shops and expand the service for our customers both in the B2B and B2C segments through new offerings, especially in the online sector,” Schwarz concluded.
DPD Austria employs around 1,700 staff and operates 900 vehicles.
BRUGGER DENGG PR
Dr. Hanna Brugger-Dengg
T 0664 105 31 48
- PAGRO DISKONT in Vienna (district Floridsdorf) is the 1,000th DPD Pickup parcelshop in Austria
- 20,000 DPD Pickup parcelshop worldwide in 230 countries
- More flexibility with DPD Pickup parcelshop and the DPD web parcel
Leopoldsdorf near Vienna, 1st of December 2015. DPD Austria – Ausria’s leading private parcel service has reached its goal regarding the Pickup parcelshop network already this November: The 1,000th Pickup parcelshop has been opened together with PAGRO DISKONT – the strongest Pickup partner of DPD In Austria.
„It has been our goal to provide our customers with 1,000 Pickup parcelshops all over Austria by the end of this year. I am very happy that we have already reached this target now with our strong business partner PAGRO DISKONT. Recently we have opened our „millenium store“ in Vienna – ready to send and receive parcels at very attractive opening hours. With our parcel shop network we offer what is expected: a very tightly wovem parcel shop network (that everyone in Austria can reach with 15 minutes), flexibility and convenience“, says Rainer Schwarz, general manager of DPD Austria. Michael Kremser, general manager of PAGRO DISKONT, can see a major benefit when it comes to the cooperation with DPD: „We are well known for our good price-service performance at our clients‘ and now we are offering an extra plus that brings an additional asset and increases the number of customers. A win-win situation for both of us.“
DPD offers a high level of flexibility
The essential element when sending and receiving parcels is flexibility. „With our Pickup parcelshops we are offering a large amout of benefits to our customers: They can drop their parcels, have their parcels delivered directly to one of our parcel shops and pick them up during very flexible opening hours. And: they can send them back quite easily.“, highlights Rainer Schwarz. For those who are always in a hurry we have the DPD web parcel. You can check in and pay your parcel at home and drop it quite fast in one of our 1,000 parcel shops.“
- DPD hat heuer bereits mehr als 2 Millionen Weinflaschen für österreichische Winzer weltweit verschickt.
- Zuwachs bei Online-Wein-Bestellungen: Österreichische Top-Winzer zählen auch im E-Commerce auf DPD als Versandpartner.
Leopoldsdorf bei Wien, 23. November 2015. DPD Austria – Österreichs führender privater Paketdienst – zählt mittlerweile mehrere hundert österreichische Winzer zu seinen Kunden und verschickt die edlen Tropfen weltweit in über 225 Länder. Top- Winzer und DPD Weinlogistik Kunde Michael Edlmoser bestätigt: Immer mehr Kunden bestellen Wein im Online-Shop und lassen sich die Flaschen bequem nachhause zustellen.
Trend Online-Wein-Shopping hält an
„Mit unseren speziellen Wein-Versandlösungen, die extra für leicht zerbrechliches Transportgut wie Wein, Sekt oder Champagner entwickelt wurden, liegen wir genau im Trend, wenn es um den Online-Versand von Flaschen aller Art geht. Wir bieten bei DPD eine eigens entwickelte Weinlogistik inklusive geprüfter und getesteter Sicherheitskartonagen in vielen Größen an“, so Rainer Schwarz, Geschäftsführer von DPD Austria. Michael Edlmoser, Top-Winzer in Wien- Mauer, bestätigt: „Im letzten Jahr ist der Verkauf unserer Weine via Online-Shop um rund 30 Prozent gestiegen. Mit DPD haben wir einen kompetenten und zuverlässigen Versand-Partner für unser wachsendes E-Commerce-Geschäft zur Seite, welcher unsere Weine rasch, unkompliziert und sicher zu unseren Kunden ausliefert. So ein Partner ist bei den aktuellen Vertriebskanälen sehr wichtig“
Große Kartonagen sind klarer Favorit beim Weinversand
In den vergangenen Jahren zeichnete sich ein weiterer Trend ganz klar ab: Die beliebteste Versandgröße für Weinflaschen ist der 12er Karton. Mit über 140.000 versendeten Kartonagen in den ersten 10 Monaten dieses Jahres ist diese Größe die meist verschickte Weinbox bei DPD. An zweiter Stelle finden sich die 6er-Packs. „Von diesen wurden heuer bereits fast 60.000 Kartons an Weinliebhaber weltweit versendet und die versandstärksten Monate November und Dezember stehen erst noch bevor. Wir rechnen für dieses Jahr mit einem neuen Rekord“, so Rainer Schwarz über die erfreuliche Entwicklung bei der DPD Weinlogistik.
Über DPD Austria
DPD Austria (Direct Parcel Distribution) ist Österreichs führender privater Paketdienst und Teil der DPDgroup, dem zweitgrößten internationalen Paketdienstleister in Europa. DPD Austria bietet ein erstklassiges Leistungsspektrum für die nationale und internationale Paketdistribution. Österreichweit beschäftigt DPD rund 1.700 Mitarbeiter und verfügt über eine Transportflotte von 900 Fahrzeugen, die im Jahr 2014 über 40 Millionen Pakete beförderten. Das DPD Pickup Paketshop Netzwerk umfasst mittlerweile 1.000 Paketannahme und –abholstellen in ganz Österreich.
Durch innovative Technologien, lokales Know-how und erstklassigen Kundenservice bietet DPD bestmöglichen Service für Versender und Empfänger. Als Teil der DPDgroup bietet DPD Austria außerdem Zugang zu einem Netzwerk von rund 20.000 Pickup Paketshops in ganz Europa und weltweite Zustellung in 230 Länder. In diesem Netzwerk arbeiten 24.000 Mitarbeiter um täglich über 3 Millionen Pakete zuzustellen.
Bild: Der Winzer Michael Edlmoser, Weingut Edlmoser Wien-Mauer, und RainerSchwarz, Geschäftsführer von DPD Austria, freuen sich über ihre erfolgreicheZusammenarbeit in Bereich E-Commerce. (vlnr) Foto: DPD/Walter Oberbramberger
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- DPDgroup named “2015 Service Provider ofthe Year”, winner of the Postal Technology International Awards
The international network DPDgroup, the second-largest service provider on the European parcel market has been awarded the title of “Service Provider of the Year” at Post-Expo 2015 organised by the postal sector magazine, Postal Technology International.
The “Service Provider of the Year” award recognises a company’s outstanding contribution to the sector and is one of the most prestigious categories presented at Post-Expo by the postal sector magazine, Postal Technology International. DPDgroup was up against world-class companies and came out on top.
The DPDgroup brand was launched in March 2015 as the international commercial brand identity of GeoPost, the express parcel division of Le Groupe La Poste, to support its development strategy for Europe and across the world.
“Our ambition is to be the partner of choice for businesses, especially online retailers, and support them in their international development. We work hard to offer consignees the easiest and smoothest customer experience in parcel delivery.” said Paul-Marie Chavanne upon reception of the award.
DPDgroup’s aim is to expand its B2C business and become a gold standard in the home delivery market. B2C is a rapidly developing market and should soon account for 50% of the total CEP market.
“With the most densely connected operational and commercial network in all of Europe, the DPDgroup network builds on GeoPost’s strong positions in all domestic markets across the continent and reinforces our international dimension as experts in parcel delivery.” explains Christian Emery, Deputy Chairman & Chief Operating Officer Europe.
To meet these challenges, DPDgroup has centred its development strategy around its two flagship services: interactive delivery with PREDICT, and development of its Pickup parcelshop network. The network’s priority in 2015 is to offer all European customers the best delivery services while optimising processes and delivery costs:
- With the Pickup network, 95% of Europeans are already less than 15 minutes from a parcelshop
- With PREDICT, DPDgroup will be the first delivery network to provide to consignees in 20 countries advanced notification of a one-hour delivery window
- Now available in Spain and UK: 3,000 Pickup points for out-of-home deliveries
- DPDgroup extends its Pickup network’s European coverage to 13 countries
- 95% of the population is currently within 15 minutes of a Pickup point
- Pickup offers a wide range of out-of-home delivery options to facilitate the last-mile deliveries
SEUR in Spain and DPD in UK have been extending their parcelshop network nationwide since September 2015. While DPD UK already offers more than 2,000 Pickup points, SEUR is set to extend its network to 1,600 Pickup points by 2016.
Pickup is one of the densest PUDO (Pick-Up and Drop-Off) networks in Europe, boasting over 20,000 Pickup points in 13 countries (France, United Kingdom, Portugal, Spain, Belgium, Luxemburg, the Netherlands, Switzerland, Germany, Estonia, Lithuania, Latvia and Austria). This coverage allows 95% of Europeans to be within 15 minutes of a Pickup point. The Pickup network thus allows DPDgroup brands – DPD, Chronopost, SEUR and Interlink Express – to offer a highly effective delivery service to their customers.
Pickup is one of the emblematic services offered by the DPDgroup – a service that meets current customers’ needs. While home delivery is our core delivery service, we are adapting to new lifestyles (working hours, long daily commuting time, etc.) by complementing it with out-of-home delivery options such as the Pickup points.
In Europe, parcelshops are becoming vitally important for delivery operators, as they provide a quick and effective means of delivering the growing number of online orders.
Pickup points are set up in strategic areas with independent vendors (florists, tobacconists, petrol stations, newsagents, etc.) to cater to customer lifestyles (neighbouring businesses, road network, train/bus/metro stations, etc.). This means consignees benefit from longer opening hours, six days a week on average. Each location responds to very high quality standards, which allow the consignees to experience well-rounded customer last-mile deliveries across Europe.
DPDgroup keeps on innovating, and in addition to its ‘around-the-corner’ parcelshops delivery option which can handle up to 40 parcels a day, it now offers a comprehensive range of solutions that cater to current lifestyles.
The following solutions are currently being tested in France before being rolled out at European level:
- Pickup Station: a network of automatic lockers for parcel pick-up and drop-off. Each locker station can handle up to 100 parcels a day. This solution is intended to give customers extended access to pick up and drop off their parcel insofar as most Pickup Stations are open 24/7. There are currently over 300 Pickup Stations operating across France.
- Pickup Store: a solution able to handle over 100 parcels a day. Pickup Stores are located in very busy areas (train stations, metro/bus, malls, etc.), in which consignees are able to find other products and services (grocery store, dry cleaner, etc.). The solution’s strength lies in the fact that consignees can call in on their way home.
The next step of the roll-out will see DPD in Poland open its Pickup points. In addition, DPD in Russia will also extend its current 800 collection points all over Russia to 2,000 points next year, pursuing its strategic goal to become a leading service provider for the B2C segment.
Leopoldsdorf near Vienna, 16th of September 2015. DPD Austria – Austria’s leading privately owned parcel service company – starts a new advertising campaign aiming to strengthen the brandawareness within private customers. Additionally the goal is to position the brand on the booming B2C/C2C segment successfully. The integrated campaign focuses on online channels and intends to surprise and to bring emotion into the brand.
„It is a very emotional moment when you open a parcel. We are transferring this moment into our advertising message. The perspective changes as the user is looking from the inside of a parcel into several every day life scenes with a wink.“, says Rainer Schwarz, managing director of DPD Austria.
After an „out of home focus“ in spring with a poster campaign in Austria‘s main cities this online campaign intends to bring more emotion into the brand as well as saying: DPD services are adapting to your needs and way of life not the other way around.
The spot shows the protagonist in different situations of the day but one thing is for sure: He will get his parcel from DPD when it suits him best as he has many other things to do than waiting for it – e.g. fishing in a jacuzzi.
Within the B2B segment the campaign is supported by print ads and a direct mailing. Rainer Schwarz: „The most flexible service possible for our clients is what ranks first at DPD. That is whay it is so important to us that our innovative parcel solutions are communicated through clear messages. This time the DPD web parcel as well as the parcel navigator are in the focus. We are convinced to make good progress with this campaign when it comes to supporting our brand.“
The campaign starts on the 16th of September 2015.
Bereits über 750 Pickup Paketshops österreichweit
50 Prozent Zuwachs bei Online-Service DPD Predict
Größtmögliche Flexibilität steht für Kunden an erster Stelle
Leopoldsdorf bei Wien, 09. Juni 2015. DPD Austria – Österreichs führender privater Paketdienst – blickt zufrieden auf die ersten Monate des Jahres zurück: Der Ausbau im Privatkundenbereich geht in großen Schritten vor
sich. Neue Online-Services wie Predict oder Web Paket werden von den Kunden sehr positiv angenommen.
„Für das laufende Jahr steht bei DPD der Ausbau des Privatkundenbereichs im Fokus. Wir haben Ende Mai eine erste Bilanz gezogen und sind mit dem Ergebnis sehr zufrieden. Wir haben bereits mehr als 750 Pickup Paketshops in ganz Österreich und unsere neuen Online-Services werden von den Kunden intensiv genutzt“, so Rainer Schwarz, Geschäftsführer DPD Austria, und ergänzt: „Mit den bisherigen Paketshops haben wir schon ein flächendeckendes Netz über Österreich gespannt. Unser Ziel ist es, dass der Kunde in maximal 15 Minuten beim nächsten DPD Paketshop sein kann. Dies gilt vor allem für unsere Kunden am Land. Deshalb setzen wir den Paketshop-Ausbau auch intensiv fort, um am Ende des Jahres mit rund 1.000 Shops vertreten zu sein.“
DPD Predict: Empfänger entscheidet über Zustellungszeit und -ort
Ein wesentlicher Faktor beim Paketversand und -empfang ist die Flexibilität. Mit DPD Predict kann der Empfänger die Zustellung des Pakets um bis zu sechs Tage verschieben und die Zustellung in einen DPD Pickup Paketshop oder an eine andere Adresse umverfügen. „Und dass der Kunde sein Paket jederzeit online verfolgen kann, ist eine Selbstverständlichkeit, die wir bereits seit langem standardmäßig anbieten“, fügt Schwarz hinzu.
DPD Web Paket: Pakete einchecken rund um die Uhr
Ein Paket online einzuchecken ist ein Serviceangebot von DPD, das von den Kunden immer stärker genutzt wird. „DPD punktet mit diesem Service vor allem durch den Mehrwert, der sich den Kunden bietet. Sie sparen Zeit und Geld“, erklärt Schwarz. Das Online-Einchecken ist rund um die Uhr übers Internet möglich und der Online-Tarif ist zudem noch günstiger.
- Bundessparte für Transport und Verkehr der WKÖ vergibt HERMES Verkehrs.Logistik.Preis in der Kategorie „Nachhaltigkeit“ an DPD Austria.
- Mehrweg-Transport-System SHUTTLE-BOX® überzeugte die Expertenjury.
- DPD Austria aus drei Nominierungen als Sieger hervorgegangen.
Leopoldsdorf bei Wien, 17. April 2015. DPD Austria – Österreichs führender privater Paketdienst – freut sich über eine besondere Auszeichnung: Bei der HERMES Gala in der Wiener Hofburg wurde DPD mit dem HERMES Verkehrs.Logistik.Preis 2015 in der Kategorie „Nachhaltigkeit“ ausgezeichnet
„Als Unternehmen in der transportintensiven Logistikbranche haben wir eine besondere Verantwortung gegenüber der Umwelt und der Gesellschaft. Nachhaltigkeit ist ein wesentlicher Teil unserer Unternehmenskultur. Daher freuen wir uns sehr über den HERMES Verkehrs.Logistik.Preis 2015“, so Rainer Schwarz, Geschäftsführer DPD Austria, zur Auszeichnung der Bundesparte für Transport und Verkehr der WKÖ.
SHUTTLE BOX® überzeugte hochkarätige Jury
Die Expertenjury unter dem Vorsitz von Alexander Klacska, Bundesspartenobmann Transport und Verkehr der WKÖ, wählte aus den drei nominierten Projekten – neben DPD Austria waren die österreichische Post und die Stadtgemeinde Spittal/Drau in der Endausscheidung – das Mehrweg-Transport-System SHUTTLE BOX® als beste Einreichung im Bereich „Verantwortung“ aus.
DPD bietet mit der SHUTTLE-BOX® eine sichere Verpackung, die Rücksicht auf die Umwelt nimmt, an. Der Empfangskunde muss kein Verpackungsmaterial entsorgen und der Versender erspart sich teures Verpackungs- und Füllmaterial sowie die ARA-Gebühren. Die SHUTTLE-BOX® wird von DPD gegen eine Umlaufgebühr zur Verfügung gestellt. Jede Box ist aus 3 mm starkem, robustem, formbeständigem und temperaturstabilem Spezialkunststoff gefertigt und für den Transport zugriffssicher verschließbar. Die SHUTTLE-BOX® ist bis ins letzte Detail logistisch durchdacht. Unabhängig vom Format können die Boxen so geschlichtet werden, dass sie stets flächendeckend auf Euro-Paletten Platz finden. Im Leerzustand sind alle Formate ineinander stapelbar, so dass 60 Prozent des eigentlichen Volumens gespart werden.
Rund 15.000 SHUTTLE-BOXES® sind derzeit m Einsatz und haben im vergangenen Jahr zirka 100.000 Einzelversandverpackungen eingespart.
Gelebte Verantwortung bei DPD
Als eines der führenden Unternehmen der Transport- und Logistikbranche ist sich DPD seiner Verantwortung bewusst. Dies gilt nicht nur für die Umwelt, sondern auch für die gesamte Gesellschaft sowie gegenüber den ökonomischen und sozialen Bedürfnissen der Mitarbeiter. Daher steht eine verantwortungsvolle Unternehmensführung bei DPD im strategischen Fokus. Innerhalb des internationalen DPD Netzwerks wird dieses Bekenntnis in Hunderten von Projekten und Initiativen in die Tat umgesetzt.
HERMES Verkehrs.Logistik.Preis für innovative Leistungen
Der HERMES Verkehrs.Logistik.Preis ist die höchste Auszeichnung für herausragende Leistungen in der österreichischen Verkehrs- und Logistikwirtschaft. Unternehmen werden für innovative Leistungen in den Kategorien Bildung, Nachhaltigkeit, bester KMU, Next Generation und Sicherheit, ausgezeichnet. Zudem wird der Ehrenpreis „Entrepreneur“ an Persönlichkeiten in der Transport- und Verkehrswirtschaft für das Lebenswerk vergeben. Als Preis überreicht wird der „HERMES-Stab“ – das Symbol für Wirtschaft und Verkehr.
- Im Geschäftsjahr 2014 betrug der Umsatz EUR 167,2 Millionen Euro (2013: EUR 166,6 Millionen).
- Insgesamt transportierte DPD 2014 rund 40 Millionen Pakete (2013: 39 Millionen).
- Der Privatkunden-Paketversand wurde 2014 erfolgreich gestartet und wird 2015 weiter ausgebaut.
- Ab sofort: neuer Marktauftritt für die gesamte DPD Gruppe
Leopoldsdorf bei Wien, 18. März 2015. DPD Austria – Österreichs führender privater Paketdienst – schließt das Geschäftsjahr 2014 mit einem Umsatzzuwachs von einem Prozent ab und weist einen Umsatz von 167,2 Millionen Euro aus. Erwirtschaftet wurde dieses Geschäftsergebnis durch den Transport von rund 40,3 Millionen Paketen, die mehrheitlich in Österreich zugestellt wurden.
„Mehr als 40 Millionen Pakete haben unsere Mitarbeiter im vergangenen Jahr zugestellt und davon gingen bereits 12 Prozent an Privatkunden – ein Ergebnis mit dem wir für den Start im Privatkundenbereich sehr zufrieden sind und optimistisch in die nächsten Jahre blicken”, so Rainer Schwarz, Geschäftsführer DPD Austria, zum Geschäftsergebnis 2014.
162.500 Pakete pro Tag – 88 % der Empfänger waren B2B-Kunden
Bei der Gesamtmenge der zugestellten Pakete konnte DPD Austria auch 2014 wieder zulegen. Rund eine Million Pakete mehr wurden gegenüber dem Vergleichszeitraum 2013 zugestellt. Dies bedeutet eine tägliche Paketanzahl von 162.500 Stück. Mehrheitlich waren die Empfänger Geschäftskunden – nämlich 88 Prozent. Die restlichen 12 Prozent fielen auf private Empfänger. Sowohl die B2B- als auch die B2C-Kunden sind vorwiegend in Österreich zu Hause. Rund 10 Prozent fallen auf den internationalen Versand, der hauptsächlich nach Deutschland geht.
Fokus 2014 lag auf dem Ausbau des Privatkunden-Paketversands.
„Im April 2014 haben wir mit dem Aufbau unseres Privatkundenbereichs begonnen und konnten Ende des Jahres auf die stolze Zahl von 650 DPD PaketShops verweisen. Hier liegt auch für dieses Jahr ein wichtiger Fokus“, erklärt Rainer Schwarz. Zielsetzung für 2015 ist der Ausbau auf 800 Shops, die es Privatkunden – vor allem im ländlichen Raumermöglichen in maximal 15 Minuten bei einem DPD PaketShop zu sein und dort das DPD Service in Anspruch zu nehmen.
Neben Privatkundenausbau steht 2015 die Internationalisierung im Mittelpunkt.
„In diesem Jahr wollen wir nicht nur das Service und das Produktportfolio für die Privatkunden ausbauen, sondern auch vermehrt auf den internationalen Versand setzen, da wir auch hier gute Wachstumschancen sehen“, erklärt Schwarz die DPD Pläne für 2015.Neben dem Hauptmarkt Deutschland gewinnt vor allem Frankreich an Bedeutung. Durch das internationale DPD Netzwerk kann auf eine – für Österreich – einzigartige Flächenabdeckung verwiesen werden.
Neuer Name, neues Logo für das gesamte Netzwerk
Ab 18. März 2015 präsentiert sich das DPD Netzwerk, welches sich aus DPD, Chronopost, SEUR und Interlink Express zusammensetzt, unter dem gemeinsamen Namen DPDgroup. Allen gemeinsam ist auch der optische Auftritt – vom neuen Logo über die Beschriftung der Fahrzeuge bis hin zu den Uniformen – der in den nächsten Monaten in allen Ländern umgesetzt wird. „Mit diesem einheitlichen Auftritt verstärken wir einerseits die Wahrnehmung bei den Kunden und anderseits rücken wir innerhalb der Gruppe noch näher zusammen was u. a. im Wissensaustausch und in der gemeinsamen Erarbeitung neuer Produkte und Services zum Tragen kommt“, kommentiert Rainer Schwarz den neuen Marktauftritt von DPD.