Guest

9 April 2026 | Background

Spotlight: DPD HOME

The expectations of parcel recipients have changed significantly over the past few years: flexibility, transparency and convenience are now at the centre. Especially in Switzerland, many people want reliable delivery right to their doorstep – ideally without detours and with a clear overview of the delivery process. This is exactly where our DPD HOME service comes in, offering a modern solution for parcel shipping from businesses to private individuals.

DPD HOME – a service to your doorstep

DPD HOME is a service tailored specifically to the needs of private recipients. The focus is on direct delivery to the doorstep – without the consignee needing to be present.

With this service, you stay flexible: If you are not at home when your parcel arrives, it will be deposited at a "safe location"* for you. If, due to local circumstances, the parcel cannot be safely left, the delivery will be made to a nearby DPD Pickup parcelshop.

*What is considered a "safe place"?
If there is no deposit permission, the following is considered a safe place:

  • For single-family homes, the mailbox or milk box and a sheltered, weather-protected spot that is out of sight.

  • For apartment buildings, the weather-protected stairwell is also acceptable.

Benefits at a glance

Benefits for shippers

  • Direct delivery without detours increases the success rate of first delivery attempts.

  • End-to-end shipment tracking gives you full control and transparency.

  • Standard delivery time is 24 hours, so you benefit from high efficiency.

  • You get more security thanks to delivery proof with a photo and GPS data.

Benefits for consignees

  • If you’re not at home, we’ll leave your parcel in a secure spot or deliver it to a nearby DPD Pickup parcelshop.

  • Advance notifications make daily planning easier, so you can better predict when your parcel will arrive (requirement: complete data transfer from the shipper).

  • You get more security because we document the delivery with a photo and GPS data.

Conclusion

DPD HOME is just right for shippers and consignees in today’s parcel logistics – flexible, transparent and focused on you. With DPD HOME, we bring together what shippers need – efficiency and security – and what consignees want – convenience and control. That’s why DPD HOME is the ideal solution for companies who want to give their customers a modern, reliable delivery experience.

Written by:

Hannes Domröse

Hannes Domröse

Digital Marketing

email.png
[email protected]