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5 February 2026 | Service Update

Digital, flexible and efficient: The new signature release authorisation registration process for business customers

In today’s business world, flexible delivery options, digital processes and reliable deliveries are key factors for streamlining workflows efficiently. With our current digitalisation project we are taking the signature release authorisation registration process for business customers to a new level. From now on, you can add drop-off authorisations digitally, manage Safe Places for each location and plan deliveries even more easily – fully flexible, digital and straightforward.

What has changed?

Our new process provides greater flexibility, security and efficiency. The following points are new:

  • Signature release authorisation: With our digitalisation project, all general signature release authorisations will be managed digitally.
  • Flexible Safe Places for each location: Through the new registration platform business customers can define their Safe Places individually for each location.
  • Verification by postal mail: To ensure legal certainty, business customers receive the signature release authorisation form by post.
  • Simple return by email: With the signed form you confirm your signature release authorisation and send it easily to [email protected].
  • Activation by the support team: As soon as we receive the signed form by email, the signature release authorisation is activated and applies to all future deliveries.
  • Digital implementation for drivers: Our drivers receive the stored signature release authorisations digitally on their scanner and carry out deliveries precisely according to your instructions.

These changes mean that business customers have full transparency and control over their deliveries – while at the same time benefiting from an efficient, paperless process benefit.

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Here’s how the registration process works step by step

  1. Register via the platform:

    Access our new registration platform: http://company-asg.dpd.ch/ and start your signature release authorisation request.

  2. Receive the form by mail:

    After submitting your request, you will receive within 2–3 working days the signature release authorisation form by mail.

  3. Sign and return the form:

    Sign the form and send it by email to [email protected].

  4. Signature release authorisation applies automatically:

    As soon as we receive the form, the signature release authorisation is stored and applies to all future deliveries automatically.

  5. Digital implementation for our drivers:

    Our drivers receive the stored information digitally on their scanner and carry out deliveries precisely according to the defined requirements.

Your benefits at a glance

The new process offers you as a business customer numerous advantages:

  • Maximum flexibility: Safe Places can be defined individually for each location
  • Increased efficiency: Digital management of signature release authorisations reduces manual work
  • Security and legal certainty: Verification by mail ensures traceability
  • Better planning: Drivers reliably implement the stored signature release authorisations
  • Time savings: Once stored, the signature release authorisation automatically applies to all future deliveries

With these improvements, you save time, effort and paperwork, while your parcel deliveries continue to be precise and reliable carried out.

Conclusion

With the digitalised signature release authorisation registration process we rely on innovation, flexibility and efficiency. Business customers can easily manage Safe Places per location, conveniently store signature release authorisations digitally and ensure that deliveries always meet individual requirements are carried out.

Take advantage of the new registration platform (http://company-asg.dpd.ch/) and manage your signature release authorisations easily, quickly and digitally. If you have any questions or need assistance, our signature release authorisation support team at [email protected] is always available for you.

Written by:

Jana Bild Blog

Jana Cybula

Content & Social Media

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[email protected]