In the fast-moving and fiercely competitive e-commerce market, Predict offers a unique service that meets the needs of a mobile society. Predict gives every recipient a positive shopping experience, from order placement all the way to delivery.

The advantages of Predict

  • With easy interaction, the recipient decides when and where the parcel will be delivered

  • Delivery on the required date in a one-hour time slot

  • Predict reduces the number of unsuccessful delivery attempts and saves on both resources and CO2 emissions

How did Leo arrange the surprise?

Predict offers:

  • Parcel notification

    When the parcel reaches DPD, a message is sent by email or text message, giving the date of delivery. The recipient has the opportunity to use Follow My Parcel from then on.

  • 1 hour time slot

    On the day of delivery, the customer receives another message telling them in which one-hour time slot the parcel will be delivered. The parcel can be tracked live during delivery, and redirected online up to 15 minutes before final handover.

  • Live parcel tracking

    With live tracking, the parcel can be accurately tracked right through to delivery.

  • Redirection options

    Using Follow My Parcel, different delivery options can be selected which give your recipient the freedom to receive their parcel exactly when and where they want. You can find more information about redirection options on the next page.

Predict offers:

  • Parcel notification

    When the parcel reaches DPD, a message is sent by email or text message, giving the date of delivery. The recipient has the opportunity to use Follow My Parcel from then on.

  • 1 hour time slot

    On the day of delivery, the customer receives another message telling them in which one-hour time slot the parcel will be delivered. The parcel can be tracked live during delivery, and redirected online up to 15 minutes before final handover.

  • Live parcel tracking

    With live tracking, the parcel can be accurately tracked right through to delivery.

  • Redirection options

    Using Follow My Parcel, different delivery options can be selected which give your recipient the freedom to receive their parcel exactly when and where they want. You can find more information about redirection options on the next page.

Follow My Parcel offers the following redirection options:

  • Authorise delivery to a safe place

    The recipient can approve delivery to a safe place (online). We’ll then leave the parcel at the recipient’s home, in an accessible place indicated by them.

  • Change delivery day

    If the proposed delivery date is unsuitable, the day can be changed here.

  • Change delivery address

    In just a few steps, the delivery address can be changed, for example for delivery to the place of employment or a neighbour.

  • Redirect to a DPD Pickup parcelshop

    For even greater flexibility, the recipient can redirect their parcel to one of our 350 DPD Pickup parcelshops. Parcels can be collected from there easily and conveniently in the evening or on Saturdays.