Guest
Now it’s easy to ship your own parcels with DPD
How does it work?
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Generate a parcel label at home, pay for it, print it out and affix it to the parcel
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Have the parcel collected at home (+ CHF 5 surcharge) or hand it in free of charge at your nearest DPD Pickup parcelshop
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Have the parcel collected at home (+ CHF 5 surcharge) or hand it in free of charge at your nearest DPD Pickup parcelshop
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Do you have a claim on hand?
If the shipment is damaged and you would like to report the damage, please complete the following form in full and send it to DPD Switzerland using "Send form", including the required documents. Please note the reporting deadlines: damage or partial loss must be reported to DPD in writing within 7 calendar days of delivery.
To enable us to inspect the goods and packaging if necessary, the goods and packaging are neither to be used nor destroyed, but are to be kept until the clarifications have been completed.
The parcel you sent is considered missing?
To enable us to search for the parcel, we need detailed information from you on the type of packaging and the contents of the parcel. Please fill in the form completely and send it to DPD Switzerland via "Send form", including the required documents.
