Track your parcel easily online here.
I was not at home the last time an attempt was made to deliver my parcel, and I would now like to select a new delivery option.
The easiest way is to go directly to meindpdpaket.ch
Questions regarding customs clearance
I have questions about an international parcel (e.g. Import invoice, commercial invoice etc.)
Signature release authorisation
In future, may we leave a specific parcel or all parcels in a safe place? Then please give us the authorisation here.
Report damage or loss
Is your parcel damaged, or has it not arrived? Please contact your sender.
Do you have a query? We'll be happy to help. You can reach us via the contact form if you follow the link, or by telephone on 0848 373 373 from Monday to Friday, 8.15 am to 5.30 pm.