Your delivery experts

Collection request (Import).

The collection request is a full-service solution for your importing business. Let us collect your goods in other countries* and deliver them to you or to another address.

It’s as simple as this:

  • Issue us with a collection request.
  • The goods must be properly packed at the collection address together with all the necessary customs documentation.
  • The parcel(s) is (are) collected from the agreed collection address by a DPD courier and delivered to the requested address in Switzerland.
  • Costs are billed to your DPD account.

The benefits at a glance

  • Door-to-door service including all customs formalities
  • Convenient online booking with MyDPD Pro
  • No additional customer number required
  • Clear invoice for import/export consignments
  • Billing in Switzerland at agreed prices in Swiss francs
  • No losses from currency conversion

Shipping options


* Not available for all countries. See document " Collection request (Import) countries and deliverytimes".