Your delivery experts

Follow My Parcel – Freedom means choosing your own route

With the new Follow My Parcel service, you can track your parcel live during delivery and redirect it up to 15 minutes before final handover. You can choose from the following four delivery options:

Give a signature release authorisation
Give us a signature release authorisation online. We’ll leave your parcel in a safe place at your house, where you can find it later – you just tell us where.

Change delivery address
Have your parcel delivered to a new delivery address, such as your workplace or to a neighbour.

Change delivery day
Change the delivery date of your parcel.

Redirect to a Pickup Shop
You can opt to have your parcel delivered to one of our 600 Pickup Shops, where you can conveniently collect it after work or at the weekend.

Just a few clicks to Follow My Parcel
If your parcel was shipped using the additional service Predict, you’ll receive a message via SMS or email with the link to Follow My Parcel.

If you’re not at home, we’ll leave a parcel information note. With the message number, the QR code and your postcode, you can go directly to the Follow My Parcel live-tracking feature and the corresponding delivery options at www.dpdgetyourparcel.ch.