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In international shipping, different rules apply depending on the type of goods you are sending and the customs regulations of the country you are shipping to. You can find out here about the different types of customs clearance and franking that DPD offers, what documents you need for international shipping and how to fill these in correctly.

From 1 January 2016, the Federal Customs Administration in Switzerland will use the UID (Customer Identification Number) for a range of purposes.


To continue to ensure the smooth processing of your shipment, when issuing an import or export customs declaration in Switzerland, the UID No. must be stated as a mandatory field on the commercial or proforma invoices of every taxable entreprise from Switzerland and Liechtenstein (importer, consignee, or exporter).

UID numbers in Switzerland can be searched for or checked at In specified exceptional cases (private and small shipments), the pseudo UID No. CHE222259895 should be given.

The Federal Customs Administration (EZV) has also produced an information sheet, which can be viewed using the following link:

If you have any questions, please contact your DPD customer service representative directly.


Delivery times

You can find information on transit times for DPD CLASSIC, DPD EXPRESS, DPD GUARANTEE and return services here: