Your delivery experts

Are you at your wits' end? Then you are in the right place here.

We believe that no wrong questions exist, so if there is anything troubling you, we are here for you. It is likely that other people have already dealt with the same trouble. Therefore, you might actually find the fastest solution by yourselves by going through the individual points below.

Notification of operating restrictions for Consignees

Dear customers,

 

From 6 December to 31 December 2017, we allow for only one change of address/date of delivery of your parcel. In the same time, it is not possible to select additional services of morning, afternoon and evening delivery, including the postponement of the delivery date. For such cases, we recommend you to use one of our Pickup Points.

 

Thank you for your understanding

 

Your DPD

FAQ of Consignees

Notification of operating restrictions for Senders

Dear customers,

 

Due to capacity reasons, we do not accept orders for parcel transport with payment for transport (not for cash-on-delivery payment) by card/cash from 4 December to 31 December 2017. Transport orders with payment for transport by card/cash will not be processed in our depots, DPD CZ apps, by email or telephone. Our registered clients can continue to place orders for transport with the payment for transport on invoice.

 

Thank you for your understanding

 

Your DPD

FAQ of Senders

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