Your delivery experts

Deliver when the time is right with DPD 10:00 and DPD 12:00

Dear costumers,

As of 1.8.2019 the following limitation came into effect, capping the amount of cash payments at delivery per one address in the Czech Republic at maximum of CZK 70 000.

For payments with a card, the maximum amount remains at CZK 200 000.


What's in it for you?

  • We pick up your parcel at your place and we'll be knocking on the consignee's door with it already the next working day.
  • We deliver to the next working day till 10:00 in the morning in these cities.
  • You can choose if you want the consignee to meet his/her parcel already till the noon (12:00).
  • For your and the parcel's sake, we insure every parcel up to 50 000 CZK (already included in our prices).
  • You can check the journey of each parcel in our Tracking tool. Feel free to preview there the confirmation of delivery once we hand over the parcel.
  • If we cannot get a hold of the consignee, we'll try to deliver the parcel two more times. However, these attempts don't fall under the 10:00 and 12:00 term guarantee.
  • In case of an unexpected incident which would disable us from delivering on time, we'll notify you and give back the price difference between the Express and Classic services.

Do you need more? No worries, you can extend the DPD 10:00, DPD 12:00, DPD 18:00 services with something special:


Cash on Delivery

Your customers can pay for their parcels also to our couriers. They can choose between cash or credit card payment based on what you allow them when they order.

We'll wire you the amount our courier takes over to the third working day after delivery. In case of Express Cash on Delivery (COD) we will do so already the next working day.


Higher Insurance

Do you need to transport a parcel of great value, say more than 50 000 CZK? Use our additional insurance that covers everything up to 500 000 CZK. You can order it here. We can insure even more than that, but we'll have to discuss it privately. In such case please let us know at [email protected].

Basically, you have two options:


1. If you are not registered as our customer and therefore don't have a customer number, you can order our transportation at [email protected] or +420 225 373 373. You can also stop by at on of our depots, where we'll take good care of your parcel.


2. Are you a registered customer with a customer number? Simply go to the My DPD app and order what you please. If you still don't have access to this app just write us at [email protected] and we'll send you the login details.

Revision Date: October 31, 2018

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