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  • How to pack your parcels properly (23,42 MB)
  • Transportation order form (549,86 kB)
  • General Terms and Conditions valid as of December 1, 2017 (880,84 kB)
  • How to make a complaint about a parcel properly (259,89 kB)
  • Sworn statement of the discount amount for claim settlement (495,72 kB)
  • Sworn statement of the production value necessary for claim settlement (468,84 kB)
  • Application for Specific Insurance Coverage (505,28 kB)
  • General Terms and Conditions valid until November 30, 2017 (2,94 MB)
  • List of services provided by branches within DPDgroup (14,78 kB)
  • List of excluded goods across DPDgroup (14,51 kB)
  • Registration Form for new customers (961,91 kB)
  • Cash on Delivery Setup Form (984,91 kB)
  • List of parcels with Cash on Delivery (537,01 kB)
  • Price list of surcharges (132,70 kB)
  • Price list Domestic Shipping (124,71 kB)
  • Price list International Road Shipping valid as of April 1, 2018 (277,68 kB)
  • Price list DPD EXPRESS Express International Shipping (445,33 kB)