We're at your service!
If you have any questions about receiving or shipping parcels you'll probably find the answer in our FAQs. If not, simply ask us using our contact form.
If your enquiry also concerns a parcel shop, please indicate this here and select the shop in the Parcelshop Finder.
If you provide us with the parcel number of your parcel we will be able to find the relevant information faster.
We look forward to receiving your message and will reply as soon as possible.
Simply send us an email – we'll contact you without delay.
Hotline 01806 373200
The direct line for consignees: Mon. – Fri. 7 – 19 hrs, Sat. 9 – 14 hrs (0.20 EUR per call from German landlines, max. 0.60 EUR per call from a German mobile phone network)
If you are a shipper, the fastest way to reach the right contact partner with your enquiry is to use our contact form.
How can we help you?
Answers to the most frequently asked questions.To the FAQs