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Simply uncomplicated: our shipping guidelines.

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Parcel shipping becomes child's play when you use our services. However, there are a few things to keep in mind.

  • Packing instructions
    Goods have to be packed in a way which is suitable for transport and for processing by automated sorting equipment.
  • Exclusions from shipping
    We are unable to transport certain goods such as live animals, firearms and especially valuable goods such as precious metals and jewellery.
  • Dimensions
     Parcels can have a max. weight of 31.5 kg, a girth of 300 cm (circumference + longest side) and a length of 175 cm.

Does your parcel have the right dimensions? Our girth and volumetric weight calculator will tell you.

Not everything is suitable for shipping, and our general terms and conditions exclude specific goods from transport.

all parcels which do not comply with the product specifications in Section 3 and Section 4 of
DPD's General Terms of Business for DPD CLASSIC

goods of especial value, in particular precious metals, real jewellery, precious stones, real pearls,
antiques, art objects

money, certificates, documents, securities, credit, cheque and telephone cards, or similar forms of
payment

vouchers and entrance tickets with a value exceeding 520.-- euros per parcel

furs, carpets, clocks and other decorative objects as well as leather goods with a value exceeding
520.-- euros per item

other goods with a higher value than 13,000.-- euros

parcels whose contents, shipment or external appearance infringes legal provisions

firearms as defined by firearms legislation in Germany, the country of destination or a transit country

parcels which could cause damage to persons or property; perishable goods; living or dead animals;
medical or biological specimens; medical waste; human or animal remains, body parts or organs

hazardous goods,unless they have been accepted by agreement with the service provider on the basis of a special agreement

freight and goods sent collect (COD), unless they have been accepted by agreement with the service
provider on th basis of a special agreement

in crossborder shipping, any goods whose import or export is prohibited or requires a special permit
in accordance with the regulations of the country of dispatch, country of destination or a transit country.

You'll find comprehensive details about the goods which are excluded from shipment in our General Terms and Conditions.

We also transport ADR-classified hazardous goods on your behalf. In this case strict statutory regulations apply in both domestic and international shipping within Europe.

Hazardous goods? Sure thing!

We provide reliable and secure shipping for your hazardous goods.

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Answers to most frequently asked questions.

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