Latest press releases.
Latest press releases
Aschaffenburg, 16 February 2017 – With a newly developed industry solution for online food retailing, parcel and express service provider DPD Germany is positioning itself as a premium shipping partner in a high-growth market segment. HelloFresh, the international market leader in the shipping of food boxes, is the first customer to use DPD's customised combination of express transport and delivery forecasts precise to the very hour. Under the name "DPD Food" DPD will later this year be offering further customers a service which is made-to-measure for the specific requirements of grocery shippers.
"We are convinced that online grocery retailing has enormous potential – in particular when consumers receive their groceries quickly, conveniently and simply", explains Andreas Reß, Director Sales & Customer Service at DPD Deutschland. "I'm delighted that we are now able to offer grocery retailers in e-commerce a high-quality industry solution which meets the requirements of quality-conscious shippers like HelloFresh." Nils Herrmann, Vice President Operations at HelloFresh, adds: "In the case of fresh foodstuffs in particular, it is essential for deliveries to be reliable and fast. In addition we require a partner in this field who can match our level of flexibility and service. Our trial runs have demonstrated that features such as the one-hour delivery forecast and online, map-based shipment tracking ensure a high level of punctual deliveries – wherever our customers are in Germany."
One day before the customer's requested delivery date HelloFresh sends the passively cooled boxes to DPD, which then delivers them express the next day at the agreed delivery time – in a perfectly chilled and fresh condition. Because of the innovative cooling technology of the parcels, transport in refrigerated lorries is not necessary. Thanks to DPD's Predict service, on the morning of the delivery consignees receive an SMS or email informing them of the precise hour during which the shipment will reach them. In addition they can follow the progress of their delivery with DPD's online, map-based live tracking function. If DPD does not locate the consignee at home, an alternative delivery is made in line with the consignee's instructions. For this purpose many HelloFresh customers specify a secure place to deposit their food box (for example in the garage). If in spite of this the delivery does not reach the consignee in good time, DPD donates it to a welfare organisation which checks the condition of the goods and then distributes good quality groceries for a charitable purpose.
From the summer of 2017 "DPD Food" – DPD's industry solution for grocery shipping – will also be available to further customers from the food segment. The new product combines DPD's Express and Predict services, offering fast delivery within a guaranteed time window. This delivery forecast, which is accurate down to the last hour and can be tracked live online, makes a decisive contribution to ensuring that the goods reach the consignee at the first delivery attempt. In addition DPD makes sure that parcels containing fresh products are only transported in a well-cooled condition. If it is not possible to deliver a shipment within a maximum of two days, the goods are immediately returned to the consignor. As an option they can also be passed on to a partner charity, which can make good use of good quality foodstuffs.
Strong growth forecast for online food retailing
According to GfK food retailing accounts for almost half of all consumer spending, at 48.5%. Although at present only 1% of this volume is generated on the Internet, the online sales of groceries are predicted to rise significantly from €1.1 billion in 2014 to an annual €7 billion by the year 2025. During the same period the proportion of the "foodstuffs and drugstore articles" segment in overall online retailing is expected to double from 8% to 16%. A study by the Bitkom digital association indicates that at present 28% of all German online shoppers have already ordered groceries on the Internet at some time.
HelloFresh supplies tasty and healthy meals direct to the home, with step-by-step cooking instructions and fresh ingredients in just the right portions. HelloFresh takes care of the stress of planning meals and shopping, which enables subscribers to eat more healthily while improving their cooking skills. At the same time it avoids the waste of foodstuffs in the household and along the entire supply chain.
Customers can select between three and five meals per week, each with ingredients for two or four persons. Every week there is a selection of different and varied recipes, divided into four categories: "Light and tasty", "New discoveries", "Vegetarian dishes" and "Quick and easy". This enables subscribers to decide for themselves whether in a particular week they wish to pick out their favourite food or put together a box chosen at random from all the available recipes.
At present HelloFresh has operations in the USA, the UK, Germany, the Netherlands, Belgium, Australia, Austria, Switzerland and Canada. In the three-month period up to 30 September 2016 HelloFresh delivered 22.1 million meals to around 850,000 subscribers. HelloFresh was founded in November 2011 and has its HQ in Berlin, with further offices in New York, London, Amsterdam, Zurich, Sydney and Toronto. The company's present investors include Baillie Gifford, Insight Venture Partners, Phenomen Ventures, Rocket Internet and Vorwerk Direct Selling Ventures.
Image: DPD is delivering food boxes from HelloFresh to subscribers throughout Germany.
Aschaffenburg, 10 January 2017 – International parcel and express service provider DPD is establishing a new corporate structure in Germany. In addition to its recently acquired former shareholding partner DPD Zeitfracht, all the franchisor's subsidiaries and corporate divisions which are responsible for coordinating operations in Germany are to be amalgamated with DPD GeoPost (Deutschland) GmbH under the new company name of DPD Deutschland. This means that after the expected completion of the amalgamation in August 2017, DPD will for the first time have a uniform corporate organisation in Germany which includes all operating units. This development has been made possible by the acquisition of DPD Zeitfracht, the last remaining co-shareholder, in October 2016. With this purchase La Poste subsidiary GeoPost acquired full ownership of DPD.
The result is that the successful franchise system under which DPD was established forty years ago as Germany's first private parcel service is now being merged into a single company. "This is a further milestone in the history of DPD", comments DPD CEO Boris Winkelmann. "We are tightening and modernising our structure, which will increase the efficiency of our operational management. It also highlights our resolve not only to continue the dynamism of the last forty years but also to increase the tempo and shape the future development of the parcel market with innovation leadership."
All the necessary steps for the amalgamation under company law have been initiated. The process will probably be completed in August 2017 with the relevant entry in the commercial register. The change of the company name to DPD Deutschland GmbH will take place as early as next month.
All the operating units of the original franchisor organisation - including DPD Dynamic Parcel Distribution GmbH & Co. KG with its subsidiaries in Germany, as well as DPD iloxx eService GmbH and DPD Zeitfracht GmbH – are to be merged into one company. At the same time DPD Dynamic Parcel Distribution GmbH & Co. KG will, under the name DPDgroup International Services GmbH & Co. KG, continue to operate as an independent unit and carry on its franchise operations on behalf of the international DPDgroup.
DPD was founded in 1976 as a joint venture by 18 leading German freight forwarders, but in 2001 La Poste subsidiary GeoPost became the majority owner of the company after requiring 83.32 percent of the shares. Under Boris Winkelmann, who has been CEO since 2014, the remaining minority shareholders and franchisees in Germany were gradually acquired, together with their shareholdings and operating locations. This included the acquisition of DPD Systemlogistik in 2015 with its seven depots in southern Germany and Saxony, together with around 1400 depot staff and delivery drivers. In September 2015 the franchisee DPD Altentreptow GmbH followed, with one depot and 140 employees and delivery drivers in Mecklenburg Western Pomerania. The process was completed in October 2016 when DPD Zeitfracht was integrated into DPD's regional structure with its 470 employees at two DPD depots in Berlin and one depot in Raunheim (Frankfurt am Main region, Hessen).
With a depot workforce of 8,000 and 9,000 delivery personnel working at 77 locations and a shipping volume of 350 million parcels a year DPD is Germany's second-largest parcel service. The company leads the market in shipping between business customers, and it occupies a rapidly growing third place in e-commerce driven parcel deliveries to private consignees. Thanks to digital services such as the notification of a one-hour delivery time window, online map-based parcel tracking in real-time and its multiple award-winning app DPD has established itself as the innovation leader on Germany's parcel market. As part of DPDgroup, the European parcel and express network of GeoPost, a subsidiary of France's La Poste, DPD operates within Europe's second-largest parcel service with turnover of 5.7 billion euros and a shipping volume of more than 1 billion parcels in the year 2015.
Image: DPD is the No. 2 on Germany's parcel market and - as part of DPDgroup, a subsidiary of France's Groupe La Poste - belongs to Europe's second-largest parcel service.
Nagold/Aschaffenburg, 3 January 2017 – At the start of 2017 international parcel and express service provider DPD Germany began operations at a new parcel distribution centre in Nagold. The 77th location of DPD Germany was constructed over a 12-month period at a cost of around 30 million euros. After its launch Nagold will initially sort and distribute 37,000 parcels a day. The new depot will have a workforce of up to 300.
At the opening of the new location DPD CEO Boris Winkelmann stated: "Our new depot in Nagold is representative of DPD's strong growth", adding: "As soon as it begins its operations Nagold will be one of our most important hubs in the south of Germany. Our investment is creating jobs with a secure future and making an important contribution to ensuring that we can maintain the pace of our growth."
DPD's parcel sorting centre in Nagold is located on a 57,000 m² site on the INGpark Nagold Gäu business park, which is operated by the municipality of Nagold together with six neighbouring towns. In future the initial parcel volume of 37,000 parcels a day can be expanded to a level of 85,000 parcels daily.
The new location will supplement and relieve the pressure on its neighbouring depots in Ludwigsburg, Villingen-Schwenningen and Wendlingen. An especially important feature is providing services to the business region to the south of Stuttgart. The catchment area of the Nagold depot covers a radius of around 50 km, and takes in towns such as Herrenberg, Sindelfingen and Böblingen.
The new depot in Nagold is a highly energy-efficient location. For example, the use of strip lighting and LED technology reduces the energy requirements for lighting to a minimum. In addition, with its state-of-the-art sorting equipment DPD attaches great importance to motors and drive systems with low power consumption. The new location will also shorten delivery distances, thus reducing the amount of CO2 emissions caused by transport operations. DPD's environmental and energy management is certified in accordance with DIN 14001 and DIN 50001 standards, and DPD Germany is committed to carbon-neutral parcel shipping operations.
DAL Deutsche Anlagen-Leasing is involved in the construction project as an investor, while the general contractor for the building operations was LIST Bau Nordhorn GmbH & Co. KG. The construction of the depot involved moving around 60,000 cubic metres of earth, while 6,200 cubic metres of concrete and 5,000 tonnes of asphalt were used. Both in the interior and the external area pipelines with an overall length of 9.5 km were laid, while the cables have a total length of 46 km. Altogether 53,500 tiles were applied to the walls and floors.
DPD in Nagold – facts and figures
- Ground-breaking ceremony: 30 September 2015
- Operational start-up: 2 January 2017
- Investment: 30 million euros
- Site area: 57,000 m²
- Built-up area: 44,000 m²
- Workforce: approx. 25 office staff; approx. 100 in sorting/handling operations; 85 to max. 200 in parcel delivery operations
- Initial parcel quantities: approx. 37,000 parcels/day - of these; approx. 25,000 parcels/day for regional consignees; approx. 12,000 parcels/day from regional shippers
- Max. depot output: approx 85,000 parcels/day – of these; approx. 35,000 parcels/day for regional consignees; approx. 50,000 parcels/day from regional shippers
Image: At the depot opening: Jürgen Großmann (mayor of Nagold), Günter Pfaff (depot manager Nagold), DPD CEO Boris Winkelmann and Thomas Ohnhaus (regional managing director).
Aschaffenburg, 28 December 2016 – DPD Germany can look back on the most successful Christmas business in the history of the company, with the international parcel and express service provider transporting a record number of parcels in the weeks before Christmas. Many consumers did their Christmas shopping early this year, as a result of which the record volumes were distributed more evenly across the holiday season. For DPD the day with the largest quantity of parcels was 20 December, on which the company shipped 2.06 million parcels throughout the country. During peak times the DPD drivers were delivering more than 300,000 parcels an hour to both private and business consignees. Compared to the 2015 Christmas season DPD registered a 15% growth in volumes and - at around 10% - parcel quantities once more showed a double-digit increase on the average for the rest of the year.
The number of returns also rose significantly in December. DPD expects that post-Christmas return shipments will continue to rise up to the middle of January. For January as a whole DPD expects up to 40% more returns than during a normal average month. The reason for this is the boom in e-commerce: growth on the parcels market is being driven above all by shipments to private consignees. For some types of goods within the B2C segment the return figures are very high, with the HDE and IfH Cologne organisations reporting that in the clothing field around 57% of shipments are returned to the shipper.
More than one million redirections before Christmas, accompanied by one million downloads of the DPD app
This year DPD's Christmas business was more than ever characterised by digital services which enable more convenient and efficient delivery. Usage figures on mobile devices, in particular, are rising dramatically. Shortly before Christmas DPD registered the one millionth download of the company's app. Both the app and the company's online portal paketnavigator.de currently have user figures of 2.5 million per month, with more than 300,000 users already registered – four times as many as just one year ago. In addition to map-based live tracking and a delivery forecast which is accurate to the last 30 minutes, the app and the Parcel Navigator also offer a range of possibilities for redirecting parcels individually. In the run-up to Christmas these redirection options were used more than one million times.
In the pre-Christmas period the most popular delivery option was the so-called 'deposit okay'. This enables consignees to specify that their shipment should be left in a safe place, for example in the garage or garden shed. Further alternatives are delivery to a parcel shop, to a specific neighbour or to the consignee's place of work. In contrast there was a decline in the number of consignees selecting a different date for a further home delivery – before Christmas only 17% of consignees opted for this possibility.
DPD's Pickup parcelshop network: 50% growth in volume
There was a highly positive development in DPD's countrywide network of parcel shops. Compared to the 2015 Christmas season the volume of parcels handled by the company's Pickup parcelshops once more rose by around 50%. The main reason for this development is that the parcel shops are playing a steadily rising role as an alternative delivery and pickup point. They enable consignees who are not at home during the day to collect their shipment from one of the 6,000 Pickup parcelshops throughout the country at a time which is convenient to them. Many consignees take advantage of the possibility of themselves selecting the parcel shop to which their parcel is delivered. Thanks to this option, for example, collecting a parcel can be carried out conveniently and flexibly on the way home from work.
Aschaffenburg, 19 December 2016 – With the establishment of a charitable foundation international parcel and express service provider DPD Germany is expanding its social commitments within Germany and abroad. The aim of the DPD Foundation is to help people who are in serious difficulties. For this purpose it will, for example, support the projects and sponsorships of the children's aid organisation Plan International. In addition, the DPD Foundation will also provide support for the company's own employees who have suffered misfortune. The DPD Foundation has been founded under the aegis of the 'Hilfe mit Plan' trust, which works closely together with Plan International.
"As a parcel service we bring together millions of people every day. Closeness to people is therefore also the guiding principle of our newly established DPD Foundation which will, in a range of different ways, promote the kind of solidarity and cooperation which makes life worth living", explains DPD CEO Boris Winkelmann. "Together with Plan International the aim of the DPD Foundation is to help in providing children all around the world with better educational opportunities."
In accordance with its constitution the DPD Foundation will in particular support the needs and rights of children, young adults and families. The main focus will be on fighting poverty and promoting educational projects. A central element of the activities of the Foundation will therefore be its partnership with the children's aid organisation Plan International Deutschland. In addition the DPD Foundation will also cooperate with other partners in achieving its purposes.
From the very start the DPD Foundation will adopt more than 100 sponsorships for children in Africa, Asia and Latin America. In this way Plan International supports projects aimed at improving the lives of the children as well as their families and communities, with particular focus on improving their educational opportunities. At DPD these sponsorships are the responsibility of the company's trainees at locations throughout Germany. The number of sponsorships will increase continuously, and over time there will be support for further Plan International projects.
Within the scope of the DPD Foundation an aid fund provides support for DPD employees who are experiencing personal difficulties or an emergency situation. The fund also supports transport operators and delivery personnel working on behalf of DPD. "Within the DPD family we provide help in cases where people find themselves in need suddenly and through no fault of their own. This is a sign of solidarity with all those who operate on our behalf day in, day out", states DPD CEO Boris Winkelmann.
The 'Hilfe mit Plan' trust administers the funds on a charitable basis in accordance with the aims of the DPD Foundation. The trust supports the projects of Plan International Deutschland e.V., and in addition functions as an umbrella organisation for a number of other foundations.
Social responsibility is one of the four pillars of the DrivingChange™ sustainability strategy which was launched in February of this year for the entire international DPDgroup. The direct involvement of employees is a central factor, as the responsibility of trainees for the Plan International sponsorships indicates. The further pillars of DrivingChange™ are intelligent city logistics, innovative entrepreneurial action and carbon-neutral shipping for parcels.
Image: As part of the operations of the DPD Foundation trainees are currently assuming responsibility on behalf of Plan International for more than 100 sponsorships of children in Africa, Asia and Latin America.
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