Returns management made easy.
Returns can't always be avoided, but they can be simplified. Both for you and your customers.
Our returns management includes the following benefits:
- Your customer receives a fully prepared return label with the delivery.
- For the return shipment the contents only need to be packed and the label stuck on the parcel.
- The parcel can then be dropped off at one of our 6,000 Pickup parcelshops.
- Practical: thanks to DPD's Returns portal you no longer need to enclose a return label with your shipments. If they wish to return a shipment your customers simply print out a label themselves.
- Compatible: the Returns portal can be linked to your online shop or ERP system, which offers you greater flexibility.
- Sustainable: the return label is only printed out if there is actually a return shipment.
- This short video will show you how the Returns Portal works.
For more information please contact your local depot.