Shipping with DPD.
We make sure that your parcels reach their consignee reliably and fast. Everything you need to keep in mind is quickly explained.
In addition to the maximum weight of 31.5 kg the girth must be kept in mind above all. Girth (circumference + length) – serves to limit the dimensions of transported goods and must not exceed 3 m.
Circumference = (height + width) x 2
Girth (max. 3 m) = circumference + longest side (max. 1.75 m)
For the secure transport of your goods it is important for the packaging to withstand the weight of the parcel's contents. The packaging should also be able to resist the strains of automatic and mechanical handling. By the way: bundles of packages are excluded from transport.
In contrast to sales or presentation boxes, specially designed packaging provides the right protection during transport. Used packaging materials and padding should be checked for damage before use and repaired or replaced if necessary. Please make sure that you remove any existing barcodes and that the addresses of the consignee and the shipper are clearly identifiable and readable.
The outer packaging should be tightly sealed and all edges should be protected with adhesive tape. None of the contents should stick out of the cardboard box. In such cases please select a larger box. Please make sure that your goods are securely packed in cardboard boxes which are square/rectangular in shape.
You should use soft padding for light goods and harder padding for heavy goods in order to provide a certain amount of play while at the same time resisting impact. All sides must be protected and fixed in place.
The contents must not be able to move around inside the packaging. With different types of product the inner packaging should be selected in such a way that the most sensitive goods are well protected and don't come into contact with the outer packaging. Empty space for braking should not be filled out. This applies above all to specially designed packaging, to prevent transport impact being transmitted to the contents of the parcel.
If you use shrink wrap please make sure that it covers the parcel label smoothly and does not contain printing. In order to ensure readability in the entire DPD system it is advisable to have your foil material tested by us before first use. In this way you can make sure that there will be no obstacle to fast transport. Simply contact your DPD depot on the subject.
All the relevant labels (DPD parcel label, your own address sticker, C.O.D. sticker) should be stuck on the upper surface (largest area) of the parcel. They should be close together but not overlapping. Please make sure that the DPD parcel label is not covered by string or other markings.
You should make sure that the consignee address is correct and clearly readable. In the case of domestic and international Express-Service parcels the telephone number should be added to the consignee address.
We'll be happy to provide you with free shipping envelopes for the customs documents and shipping papers of your international shipments.