No more waiting for parcels. Thanks to Predict.
Predict means that consignees no longer need to wait for their shipment, because on the day of delivery we inform them down to the last hour exactly when their parcel will arrive. In our Live-Tracking function the time window even runs down to 30 minutes.
This is how Predict functions:
Predict: award-winning and recommended by experts.
We understand the digital habits of consumers and use these as the basis for prize-winning solutions which are valued not just by our customers and consignees, but also by industry experts. The 'Predict' service enables consignees to track and manage their parcels live in the DPD app.
eco Internet Award 2016
The DPD app was honoured in the 'Smart B2C' category as one of the most innovative projects in the Internet business. The eco Internet Award is presented by eco, the largest association of the Internet industry in Europe. The award is presented in recognition of "pioneering companies with products and services which use the intranet as their basis".
German Prize for Online Communication
First place in the 'Mobile and Apps' goes to the DPD app. With its all-round digitalised shipping experience the app of international parcel and express service provider DPD impressed the jury for the award, with which the "pressesprecher" (press spokesperson) magazine has since 2011 honoured outstanding online projects.
All our prizes and awards are available here.
Delivery with Predict is already available in 18 European countries – at no extra cost to you.
Other countries – other customer requirements. Predict therefore varies in detail, but the following apply everywhere:
- on the day of delivery consignees are notified about the delivery window.
- if the delivery is not convenient it can easily be postponed
Customer focused from the shop to the front door.
Customers regard each purchase as an overall experience, all the way from the order to the delivery of the parcel. Now Predict finally enables consignees to make precise arrangements for when their parcels will arrive. As a result we increase the rate of first-time deliveries and ensure satisfied consignors and consignees.
Taking delivery of parcels with DPDOur innovative services for your customers.
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