Latest press releases.
Latest press releases
Aschaffenburg, 5 June 2018 – In city centres international parcel and express service provider DPD is expanding its fleet of alternative delivery vehicles: in Berlin, Hamburg and Cologne the company is using eight fully-electric tricycles for parcel delivery. The so-called "TRIPLs" from Danish manufacturer EWII are locally emission-free and make delivery in metropolitan areas much more efficient. While conventional vehicles constantly need to look for suitable parking spaces or stopping zones in the city centre, TRIPL scooters can usually drive right up to the front door without any problems. This saves both time and driving distances while reducing inner-city traffic.
"Delivery in the city centre is one of the biggest challenges for parcel services like DPD," explains Gerd Seber, Group Manager Sustainability & Innovation at DPD Germany. "While parcel volumes are growing rapidly, inner-city traffic is also growing. This is where our TRIPLs can help, because they make much faster progress on narrow and congested inner-city streets than our conventional delivery vans. The emission-free electric drive of the TRIPL not only reduces traffic but also helps to conserve the environment".
In Berlin, Hamburg and Cologne, DPD is using the TRIPL on inner-city delivery rounds with a high stop density, where only one or two parcels are delivered per stop. This is particularly the case for parcels to private consignees, who generally also receive smaller packages than business consignees. The TRIPL can make more stops per hour in tight urban spaces than a conventional van and really comes into its own when there are only short distances between stops.
Due to its compact size and the locally emission-free electric drive, the TRIPL is also suitable for parcel delivery where there are access restrictions for conventional vans - for example in pedestrian zones or other traffic-restricted areas. In future the TRIPLs could also be helpful within the context of imminent driving bans in the city centre. However, the TRIPL is not viable as a complete replacement for conventional vans, as its range and transport volume limitations mean that it can only be used for selected, particularly suitable delivery routes.
The charging capacity of the TRIPL battery is sufficient for urban delivery rounds of 80-100 km, while its maximum speed is 45 km/h. The transport volume of the TRIPL amounts to 200 kg and 750 litres, so that up to 50 smallish parcels can fit under the prominent bonnet of the electric tricycle. During a delivery round the TRIPL delivery driver may have to load up the tricycle with parcels several times. For this purpose the TRIPL either docks with a conventional van or loads up with parcels again at a micro-depot. Micro-depots are small trans-shipment points located directly in the urban delivery area. They are supplied with parcels in the morning by truck or van, while distribution in the delivery area is then carried out by smaller vehicles - for example by transport bikes or nowadays with the TRIPL.
TRIPLs, transport bikes and more: emission-free parcel delivery in the city centre
DPD relies on a mix of different concepts and vehicles to enable emission-free local parcel deliveries in the inner city. For example, the company is currently significantly expanding its deliveries by transport bike, which is already in use in Hamburg, Heilbronn and Nuremberg. The transport bike service will start in Berlin during the next few days, with further cities such as Munich, Stuttgart, Ludwigsburg and Rostock to follow in the course of the year. The use of electrically assisted transport bikes involves a prior analysis of suitable delivery areas, as well as the development of an individual logistics concept for the individual city. As a rule, the transport bikes have to be supplied by centrally located micro-depots. Gerd Seber, Group Manager Sustainability & Innovation at DPD Germany, explains: "The search for suitable and affordable space in the city centre represents a decisive obstacle to the use of transport bikes and other small vehicles. We would like even more support from cities and municipalities in this respect. We hope that positive examples like those in Nuremberg, Berlin or Rostock will find more imitators."
DPD is also testing pre-production models of the VW e-Crafter in Hamburg, Berlin and Stuttgart. The VW e-Crafter is the first fully electric model in DPD's preferred vehicle class. The van's lithium-ion battery is fully integrated in the underbody, so that the Crafter's 10.7 cubic meter load volume can be fully utilised. Depending on the version, the maximum payload is between 1.0 and 1.75 tonnes. The vehicle thus has all the prerequisites for serving suitable delivery routes in urban areas with similar productivity to conventional vehicles - even for delivery to business consignees who receive significantly more parcels per stop than private consumers.
Climate-neutral parcel transport for everyone - at no extra cost to customers
As part of DrivingChange™, its group-wide sustainability programme, DPDgroup has undertaken to provide carbon-neutral transport of all parcels for every customer - at no additional cost. To this end DPDgroup relies on interaction among three interlocking principles: measuring, reducing and offsetting. DPDgroup is the world leader in the voluntary offsetting of emissions which are harmful to the environment. In 2017 alone, a quantity of 912,731 tonnes of CO2 equivalents was offset by DPDgroup. DPDgroup is thus responsible for almost 5% of total voluntarily offset CO2 emissions in Europe. At the same time the company's CO2 emissions per parcel are falling continuously. The goal of reducing emissions per parcel by 10 percent on their 2013 level was achieved as long ago as 2016.
DPD image: Hamburg's Speicherstadt district is one of the areas where DPD is making deliveries with the TRIPL, which offers space for up to 50 parcels.
Aschaffenburg/Berlin, 27 April 2018 – The Federal Digital Business Association yesterday presented the German Digital Awards for the fourth time, with nearly 500 entries competing for precious metal in 28 categories. DPD Germany was one of the winners in the Mobile Apps - User Experience / Usability category, receiving the Digital Award in Bronze.
Presented for the first time in 2015, the German Digital Awards recognise top achievements in digital operations, and bring together more than 500 participants from the worlds of politics, business, the media and the digital field. The German Digital Awards represent the highlight of an extremely successful week for DPD, because the day before the provider of parcel and express services had once more received Germany's "TOP SERVICE" award. This means that DPD Deutschland GmbH is among the country's top 50 companies with outstanding customer focus. The award is based on customer surveys, together with an evaluation model developed by the Institute for Market-oriented Management directed by Prof. Dr. Christian Homburg from Mannheim University. Further organisers of the competition are the "Handelsblatt" business journal, the consultants ServiceRating and the market research Institute ipsos.
"For us these renewed awards for our digital services represent both confirmation and an incentive," states Michael Knaupe, Director Customer Experience & Communication at DPD, adding: "The digital world is a permanent journey, and we are working constantly to ensure that the experience we offer our customers gets better day by day. It's therefore all the more encouraging to us that our app has received such prestigious recognition."
A new feature of the DPD App: one-tap neighbour selection
On the basis of user feedback the DPD App is subject to continuous optimisation, together with the addition of new features. The latest innovation in the DPD App is that anyone wishing to specify a neighbour as an alternative consignee is now shown a map by the app. A delivery address within a 150 m radius can then be selected simply by tapping the map. The app then automatically provides the relevant street and house number, and all the user has to do is enter the name of the selected neighbour. This is very helpful for many consignees, because they may not immediately have the full address of the specific neighbour to hand. Redirecting the parcel to a neighbour is only one of the options which consignees have if they aren't at home when the delivery is made. Further options are, for example, redirection of the parcel to a Pickup parcelshop, or delivery on a different day.
Image: The DPD App has already been honoured by a range of awards, most recently the German Design Award 2018.
Hamm/Aschaffenburg, 24 April 2018 – With a symbolic ground-breaking ceremony DPD Germany has been celebrating the start of construction work on its new parcel distribution centre in Hamm, Westphalia (near Dortmund). The facility which the international parcel and express service provider will be putting into operation here in the autumn of 2019 will have one of the highest capacities of any in the whole of Germany. DPD is investing around €50 million in the new centre on a 122,000 m² site located on the InlogParc business park, which is shared by the municipalities of Hamm and Bönen. From the very start more than 350 workers will be employed at the distribution centre in Hamm, rising to over 800 when the final expansion stage is completed. The quantity of parcels which will be processed daily will rise in gradual steps from an initial 80,000 to more than 200,000 per day.
"E-commerce is flourishing, and parcel services will therefore become more and more important for our business infrastructure”, states Christoph Dammermann, Secretary of State in North-Rhine Westphalia's Ministry for the Economy, Innovation, Digitalisation and Energy, adding: "I am therefore delighted that here in North-Rhine Westphalia we can offer companies like DPD favourable investment opportunities, which at the same time increase our own status as a major business and logistics centre."
Thomas Hunsteger-Petermann, Mayor of Hamm, states: "The new DPD facility in InlogParc is a highly positive development for Hamm, and will be reflected in additional jobs for the area. We are looking forward to hosting one of the largest DPD distribution centres in the whole of Germany in the near future.”
Thomas Ohnhaus, Chief Operating Officer (COO) of DPD Germany, adds: "The new parcel sorting centre here in Hamm is our biggest construction project of recent years. Such significant investment on our part is necessary in order to cope with the expected growth in parcel volumes in the future. From next year onwards this ultra-modern location in Hamm will play a central role in our network.”
Andreas Brockhaus, Managing Director of LIST Bau Nordhorn, comments: "As general contractors we're looking forward to setting up a turnkey logistics facility in line with the very latest standards, which will also take special account of the requirements of environmental sustainability." As a long-standing partner to DPD, LIST Bau Nordhorn was also responsible as the general contractor for supervising DPD's most recent construction projects in Steinen, Baden Württemberg, and in Nagold to the south of Stuttgart.
The new parcel sorting centre in Hamm will replace the existing regional parcel depot in Unna-Königsborn, the capacity of which is entirely exhausted as a result of the strong growth in parcel volumes. In contrast, the national DPD distribution centre on the Unna business park will continue its operations. From the autumn of 2019 the Hamm location will not just serve customers and consignees in the region, but will also become a major national hub for DPD.
The core of the new depot in Hamm will be its high-performance sorting installation, which in the final expansion stage will be able to process up to 30,000 parcels an hour fully automatically. Even in the start-up phase there will be a sorting capacity of 17,500 parcels an hour. In the specifications for the installation DPD attaches great value to drive technology which is low in energy consumption and noise. In other areas, too, the focus is on high levels of energy efficiency. For example, the use of strip lighting and LED technology reduces the energy requirements for lighting to a minimum. Heating is implemented by a gas-heat pump combined with an innovative Zortström energy storage system for efficient, sustainable and economic heating and cooling of the buildings. DPD's environmental and energy management system is certified in accordance with DIN 14001 and DIN 50001 standards, and DPD Germany is committed to carbon-neutral parcel shipping operations.
Facts and figures about the DPD depot in Hamm:
Operational startup: autumn 2019
Total investment: €50 million
Site area: 122,000 m² = around 16 times larger than the pitch in the Signal Iduna Park, home of Borussia Dortmund
Yard area: 58,000 m²
Buildings: 17,300 m²
Workforce: more than 800 after the final expansion stage, 350 on operational start-up: 100 office staff (initially 60), 400 sorting/handling personnel (initially 150), 320 delivery drivers (initially 140)
Daily parcel volume:200,000 parcels per day after the final expansion stage (initially 80,000)
Sorting output: 30,000 parcels per hour after the final expansion stage (initially 17,500)
Delivery area (extract): Dortmund, Hamm, Unna, Soest, Arnsberg, Sundern, Menden
Images: At the ground-breaking ceremony in Hamm: Mayor Thomas Hunsteger-Petermann, Secretary of State Christoph Dammermann, Andreas Brockhaus (Managing Director LIST Bau Nordhorn) and DPD COO Thomas Ohnhaus.
Aschaffenburg, 4 April 2018 – One year after the official launch of parcel deliveries by transport bike in Nuremberg – part of a pilot project under the technical management of the Nuremberg Institute of Technology – DPD Germany is highly satisfied with the results. The international parcel and express service provider has so far already delivered 80,000 parcels by transport bike – free from harmful emissions. Thanks to the use of five electrically assisted transport bikes it has been possible to replace five conventional delivery vans almost completely. Encouraged by this positive experience in Nuremberg, DPD will be launching further deliveries by transport bike and has already begun operations in Heilbronn. Berlin, Munich, Stuttgart and further cities will follow in the course of the year. In Hamburg DPD has been operating a number of electrically powered transport bikes since the beginning of 2017.
"In the dense traffic of the inner city the transport bike has developed into a real alternative to conventional delivery vehicles”, explains Gerd Seber, Group Manager Sustainability & Innovation at DPD Germany. "In view of possible impending access restrictions, the development of such sustainable city logistics solutions is becoming ever more important. Our positive cooperation with the City of Nuremberg indicates that shared operational procedures adopted by the municipality and parcel services are good for everyone – not least for city centre businesses and residents."
Since the start of the Nuremberg pilot project DPD has increased the number of transport bikes in operation from three to five. The bikes are based at a so-called "micro-depot" in the city centre. This is a 130 m² business facility in the centrally located "Nürbanum" business park in Nuremberg South. Here the parcels for the transport bike tours are delivered by van every morning and then distributed among the bikes. For this purpose the micro-depot is connected online to the DPD IT system. The batteries of the bikes are also charged at the micro-depot and – in particular during cold weather – the delivery personnel always carry a replacement battery with them.
"Even in wintry conditions we can fully rely on our transport bikes", explains Torsten Mendel, DPD Depot Manager in Nuremberg. "However, operating entirely without conventional vehicles is not yet possible. We need the usual transporters not just to make deliveries to our micro-depot, but also to serve major business customers in the city centre." If combined skilfully with conventional delivery vehicles, under favourable conditions the transport bike has almost the same capacity as a van: "In many of Nuremberg's streets we can make deliveries much more efficiently with our highly manoeuvrable transport bikes than with large vehicles." In Nuremberg South five transport bikes and four conventional delivery vehicles operating jointly can now cover an area which was previously served by nine conventional vans. The transport bike is used in particular for those consignees who only receive one or two parcels a day, while stops involving a large number of parcels are served by delivery van.
The technical support from the Nuremberg Institute of Technology for deliveries by transport bike has now come to an end. The "pilot project for sustainable city logistics by CEP services based on the micro-depot concept within the city of Nuremberg" began its practical phase in March 2017, after a comprehensive technical analysis. The project was supported among others by Bavaria's Ministry of Internal Affairs, Construction and Transport as well as the City of Nuremberg and the Nuremberg Chamber of Commerce for Central Franconia. Last October the pilot project was awarded the VCÖ Mobility Prize as a "model international project" by the Austrian Public Transport Association.
Emission-free deliveries by transport bikes in more and more cities
This year DPD intends to extend its deliveries by transport bike significantly. Apart from Nuremberg and Hamburg, in the course of the year transport bikes will spread to Berlin, Munich, Stuttgart, Ludwigsburg, Heilbronn, Rostock and further cities. The application of electrically assisted transport bikes requires a precise initial analysis of suitable delivery areas, as well as the development of an individual logistics concept for the specific city. As a rule the transport bikes need to be supplied from a centrally located micro-depot, as is the case in Nuremberg. Gerd Seber, Group Manager Sustainability & Innovation at DPD Germany, explains: "Finding suitable and affordable locations in the city centre represents a decisive obstacle to the use of transport bikes, and we would therefore appreciate further support from the municipalities for this purpose. We hope that positive examples set by Nuremberg, Berlin or Rostock will act as a model for other cities."
Carbon-neutral parcel shipping for all – without additional costs to the customer
Within the context of its group-wide DrivingChange™ sustainability programme DPDgroup is committed to providing all customers with carbon-neutral parcel shipping – at no additional cost. For this purpose DPDgroup applies a combination of three interrelated principles: measuring, reducing and offsetting. DPDgroup is a world leader in offsetting harmful emissions on a voluntary basis. In the year 2016 alone, DPDgroup compensated for 863,000 tonnes of CO2 equivalents. This makes up almost 5% of all of the CO2 emissions which were voluntarily offset within Europe. At the same time the group is continuously reducing its CO2 emissions per parcel. As early as 2016 it achieved its target of cutting emissions per parcel by 10% on the figure for the year 2013.
Hamburg/Aschaffenburg, 27 February 2018 – In Hamburg DPD Germany is testing two pre-series VW models for the purpose of ensuring emission-free local parcel deliveries. Until the end of the year DPD will be operating two fully-electric VW e-Crafter vehicles in the city centre and in the St. Pauli and Sternschanze districts. With the e-Crafter DPD is testing alternative delivery methods in the city centre, and will subsequently provide VW with feedback on its experience with the vehicle in daily operations.
"In inner-city areas DPD is constantly testing new drive systems and delivery methods aimed at providing local parcel deliveries which are free from emissions", explains Gerd Seber, Group Manager Sustainability & Innovation at DPD Deutschland. "We're delighted that in the VW e-Crafter we can test a model from our preferred vehicle class. In view of the continuing discussion of access restrictions and driving bans in inner-city areas, suitable series-produced vehicles of this size are becoming more important than ever."
With its electric drive and maximum range of up to 160 km the VW e-Crafter is especially suited to parcel delivery operations in the inner city, which consist predominantly of short distances and a large number of stops. The lithium-ion battery of the transporter is integrated completely in the floor of the vehicle, so that the Crafter's load capacity of 10.7 m³ can be used to the full. Depending on the goods which are carried, the maximum load varies between 1.0 and 1.75 tonnes. As a result the vehicle meets all the requirements for implementing delivery tours in the inner city with the same level of productivity as conventional vehicles. This means that a number of the delivery tours made by DPD in Hamburg – which in the past have been carried out with vehicles featuring a conventional drive system – can be switched entirely to the VW e-Crafter. The batteries of the e-Crafter are charged at AC wall boxes with an output of 7.2 kW, which are installed at the DPD depot in Hamburg-Wilhelmsburg. Further charging during delivery operations is not necessary on the selected tours.
DPD hopes that the test of these vehicles will provide valuable information about the special features of using fully-electric vehicles in daily operations as part of a delivery fleet, and about the way in which the charging process can be integrated with maximum efficiency into parcel sorting and handling processes. DPD is one of a number of major customers from Germany, the UK, the Netherlands and Sweden which are testing the VW e-Crafter in everyday operations.
DrivingChange™: innovative city logistics and much more
"Smart urban logistics" and a "carbon-neutral commitment" are two central pillars of DrivingChange™, DPDgroup's corporate sustainability strategy. Within the scope of this strategy DPD Deutschland has tested a number of electric and hybrid vehicles. However, the VW e-Crafter is the first fully-electric model operated by DPD in the vehicle class up to 3.5 tonnes. At the same time DPD is working on further alternative delivery concepts in support of the emission-free inner city. One example of this is the use of transport bikes in combination with micro depots within urban delivery areas. In addition, DPD is ensuring efficient inner-city deliveries with digital innovations for parcel management. Further areas of action covered by DrivingChange™ are "innovative entrepreneurship" and "social responsibility" (for more information please see www.dpd.de/drivingchange).
Aschaffenburg, 13 February 2018 – With the appointment of Thomas Ohnhaus as Chief Operating Officer (COO) of DPD Deutschland GmbH the international parcel and express service provider has slimmed down its management structure. In his new capacity Mr Ohnhaus, who has so far been closely involved in shaping the company's development as Regional Managing Director South, will report to DPD Germany’s CEO Boris Winkelmann. Martin Klink, a newcomer to DPD, assumed the post of Chief Financial Officer (CFO) at the start of the year.
"Over many years Thomas Ohnhaus has built up a strong record in management at DPD, and he has a unique knowledge of the company's operating processes and structures", comments DPD CEO Boris Winkelmann, adding: "I'm delighted that with his experience and drive he will help to make our company even more efficient and successful." A major role in this will be played by the continuing harmonisation of DPD's operating processes in Germany. In the course of 2017 all the company's subsidiaries which are responsible for operations in Germany were merged within DPD Deutschland GmbH. This also includes the former franchisees DPD Systemlogistik and DPD Zeitfracht, enabling DPD for the first time to operate throughout Germany as a single company.
As Regional Managing Director Thomas Ohnhaus has been a member of the DPD management team since December 2013, although he was already involved in regional management at an earlier stage from 2001 to 2008. He has many years of experience in the logistics industry with other companies, too.
In his newly created capacity as COO Thomas Ohnhaus is responsible for all the company's operating processes in Germany. He is supported in this by Dr. Jörg Schmeidler (Region North), Günter Pfaff (Region South) and Philipp Anhalt (Central Operations).
Since 1 January Martin Klink has been the new Chief Financial Officer (CFO) of DPD Deutschland GmbH. He replaces Dr. Philip Nölling, who left the company by mutual agreement in order to take up a new professional challenge in his home city of Hamburg. A qualified industrial engineer, Martin Klink has more than 20 years of experience in the finance and investment field with a range of enterprises in the technology and finance sector, most recently managing his own investment company.
In addition to Boris Winkelmann (CEO), the newly formed DPD management team in Germany consists of Thomas Ohnhaus (COO) and Martin Klink (CFO), together with Chief Sales Officer (CSO) Andreas Reß and Dirk Müller (Human Resources and Legal).
DPD image: COO Thomas Ohnhaus
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