DPD Web Parcel
Pay online and hand parcel in or have it collected.
Hand parcel in at shop and pay for it there.*
*At participating parcel shops only
Where is my
DPD App. Award-winning!
DPD's live tracking, service rating and digital tipping functions set a new benchmark for the parcels industry: the DPD app wins the German Prize for Online Communication.
Everything to your satisfaction?
You can rate our service now or give your delivery driver a reward - simply and directly via PayPal.
Innovative. Visionary. Outstanding!
Predict by DPD wins the 2015 Digital Transformation Award.
Freedom means not needing to be at home when a parcel arrives.
The innovative ParcelLock box is a real all-rounder: it means you don't need to be around in order to take delivery of your parcels, and enables you to ship parcels and returns conveniently from your own home. The secure and flexible system is available both to DPD and to other parcel service providers.
The benefits at a glance
- Freedom: receiving and sending parcels at any time (with other parcel service providers, too)
- Security: thanks to an individual TAN procedure
- Speed: receiving and returning parcels – at your own front door
- Flexibility: also suitable for blocks of flats
Freedom is just having to
pop around the corner.
With more than 6,000 Pickup parcelshops in Germany we're never far away. We take delivery of parcels for you if you aren't at home. You can then pick them up whenever it suits you best. Just as flexibly you can hand in return parcels at the Pickup parcelshop and have them sent back to the shipper.
Return to sender:
it's easy with DPD.
If at any time you decide not to keep the contents of a parcel, you can simply send them back again. With DPD the return shipment is fast and easy.
In this video you can see exactly how.
Back in a flash.
DPD makes return shipping uncomplicated. All suppliers, shops and companies which ship parcels with us can offer you an uncomplicated and efficient returns service. The parcel is back with the consignor in no time.
Printing out a return label.
Simple and environmentally friendly - you can now fill out the return label online yourself, then print it out and stick it on the parcel. And because all parcels no longer contain a return label, this saves a lot of paper. We say 'thank you', and so does the environment.
Hand it in just round the corner.
As a rule you're never far away from one of 6,000 Pickup parcelshops. You can simply hand in your parcel for shipment there – and without having to wait in a queue. Why not check out right now which Pickup parcelshop is closest to you!
Freedom is receiving
your orders really fast.
If you need to place an urgent order DPD NOW is available from more and more online shops. We spring into action as soon as your order is placed, and your parcel will normally arrive within 90 minutes.
DPD NOW: extra-fast delivery by our partner tiramizoo.
- Normally arrives within 90 minutes
- Anywhere in the city
- Parcel insurance included
Our parcels are well received.
By the environment, too.
With every parcel we assume responsibility – for the environment, too. DPD provides CO2-neutral transport for all parcels – at no extra cost to you.
Not at home? No problem. With the DPD app or at paketnavigator.de you can change the time or place of your delivery with a few clicks.
Your parcel is in safe hands with us and is well insured. Up to 520 € and in the case of DPD NOW even up to 13,000 € – at no extra cost.