Your delivery experts

Getting a parcel

a parcel.

DPD Web Parcel

Pay online and hand parcel in or have it collected.

Pickup parcelshop

Hand parcel in at shop and pay for it there.*

*At participating parcel shops only

Sending a parcel

Where is my

DPD App. Award-winning!
DPD's live tracking, service rating and digital tipping functions set a new benchmark for the parcels industry: the DPD app wins the German Prize for Online Communication.

Gewinner - Deutscher Preis für Onlinekommunikation

Everything to your satisfaction?

You can rate our service now or give your delivery driver a reward - simply and directly via PayPal.

Paket Navigator

Innovative. Visionary. Outstanding!

Predict by DPD wins the 2015 Digital Transformation Award.

Digital Transformation Award
Parcel Navigator

Freedom is no longer 

having to wait. 

With DPD’s Parcel Navigator you never lose sight of your parcels. If at any time you won’t be at home, you can specify when and where we should deliver your shipment.  

Your redirection options at a glance:

  • give deposit okay
  • delivery to a different address – e.g. to your office
  • delivery to a neighbour
  • delivery to one of DPD’s 6,000 Pickup parcelshops
  • postponing delivery by up to 7 days 

Track your parcel directly in the app or on On the day of delivery our Live-Tracking informs you of the one-hour time window in which we will deliver your parcel. Shortly before the delivery you then learn down to the last 30 minutes exactly when we will be ringing your doorbell.

As the consignee of a Predict parcel you are notified on the day of delivery by email, SMS or push message exactly when your parcel will be arriving – down to the last hour!

Parcel navigation

Freedom means not needing to be at home when a parcel arrives.

The innovative ParcelLock box is a real all-rounder: it means you don't need to be around in order to take delivery of your parcels, and enables you to ship parcels and returns conveniently from your own home. The secure and flexible system is available both to DPD and to other parcel service providers.

The benefits at a glance

  • Freedom: receiving and sending parcels at any time (with other parcel service providers, too)
  • Security: thanks to an individual TAN procedure
  • Speed: receiving and returning parcels – at your own front door
  • Flexibility: also suitable for blocks of flats
More details
Pickup parcelshop

Freedom is just having to
pop around the corner.

With more than 6,000 Pickup parcelshops in Germany we're never far away. We take delivery of parcels for you if you aren't at home. You can then pick them up whenever it suits you best. Just as flexibly you can hand in return parcels at the Pickup parcelshop and have them sent back to the shipper.

More details of our parcelshop network


Return to sender:
it's easy with DPD.

If at any time you decide not to keep the contents of a parcel, you can simply send them back again. With DPD the return shipment is fast and easy.

In this video you can see exactly how.

  • 1

    Back in a flash.

    DPD makes return shipping uncomplicated. All suppliers, shops and companies which ship parcels with us can offer you an uncomplicated and efficient returns service. The parcel is back with the consignor in no time.

  • 2

    Printing out a return label.

    Simple and environmentally friendly - you can now fill out the return label online yourself, then print it out and stick it on the parcel. And because all parcels no longer contain a return label, this saves a lot of paper. We say 'thank you', and so does the environment.

  • 3

    Hand it in just round the corner.

    As a rule you're never far away from one of 6,000 Pickup parcelshops. You can simply hand in your parcel for shipment there – and without having to wait in a queue. Why not check out right now which Pickup parcelshop is closest to you!


Freedom is receiving
your orders really fast.

If you need to place an urgent order DPD NOW is available from more and more online shops. We spring into action as soon as your order is placed, and your parcel will normally arrive within 90 minutes.

DPD NOW: extra-fast delivery by our partner tiramizoo.

  • Normally arrives within 90 minutes
  • Anywhere in the city
  • Parcel insurance included
Find out more
Our promise

Our parcels are well received.

By the environment, too.

  • Responsibility

    With every parcel we assume responsibility – for the environment, too. DPD provides CO2-neutral transport for all parcels – at no extra cost to you.

  • Parcel Navigator

    Not at home? No problem. With the DPD app or at you can change the time or place of your delivery with a few clicks.

  • Safety

    Your parcel is in safe hands with us and is well insured. Up to 520 € and in the case of DPD NOW even up to 13,000 € – at no extra cost.