13. October 2020 | Press release
DPD UK teams up with Collect+ to expand parcel shop network
13 October 2020 – 3,000 additional shops takes DPD Pickup network in the UK to over 6,000 outlets.
Leading parcel delivery firm DPD UK has confirmed that over 3,000 Collect+ parcel shops are to be added to the DPD Pickup network, as part of a deal with PayPoint, the owner of Collect+.
The new deal will expand the DPD UK Pickup network to over 6,000 stores nationwide, with 3,000 Collect+ outlets being added. As a result, 97% of the UK population will now be within five miles of a DPD Pickup store.
DPD Pickup launched in 2015 in the country and has grown rapidly since, both in terms of major store brands recruited to the network and parcel volumes. DPD UK customers can already divert parcels for collection to participating Sainsbury’s/Argos stores, Matalan, Go Outdoors, Blacks, Millets, Homebase and Doddle Click and Collect points in Morrison’s by using the DPD app or the in-flight options in their parcel notifications.
Collect+ was originally created in 2009, with PayPoint becoming the outright owners in April 2020, opening the way for new partnerships with other carriers.
The deal comes as DPD marks over 8 million UK downloads for its “Your DPD” app. The app allows recipients to set their own delivery preferences, including being able to search for and select their preferred DPD UK Pickup location and divert parcels to their shop if they aren’t going to be at home.
Dwain McDonald, DPD UK’s CEO commented:
“Our aim is to have the most accessible parcel network in the UK, and to give our parcel recipients real convenience and even more control over how their parcel is delivered. Therefore, this is a key partnership for us and I’m really pleased to be working with PayPoint and growing the network in this way.
“DPD Pickup gives people a real choice, with a mix of big-name stores with loads of parking and other amenities, which may well fit in with their daily routines, as well as super-convenient locations close to home. It is also important to us that the customer experience and the service level is in keeping with everything we are about at DPD UK. Our technology works well with PayPoint to create a really smart partnership and I’m confident the experience for DPD recipients will be spot-on.”
Ben Ford, Retail Services Director at PayPoint, commented:
“We’re delighted to work with DPD UK to allow Collect+ retailers to provide parcel services to even more of their customers. We have seen an unprecedented boom in online shopping in recent months and our network gives parcel recipients more options for convenient and safe delivery and collection. It also gives our retailer partners another reason for shoppers to use their store, add value and increase sales.”
About DPD UK
Picture shows DPD UK Pickup point at Westminster all electric depot with a range of DPD electric vehicles.
The UK’s favourite parcel delivery company: DPD has been voted top in MoneySavingExpert’s consumer satisfaction poll for parcel delivery companies seven years running.
In April 2015, DPD was awarded the Queen’s Award for Enterprise 2015 in the Innovation category, for its unique one-hour delivery service, Predict.
DPD is a member of DPD group, one of Europe’s leading parcels groups, wholly owned by France’s La Poste, the second largest postal group in Europe.
The company operates more than 10,000 vehicles from 84 locations and delivers over 260 million parcels a year.
In thousands of retail locations, at home and on the move, we make life more convenient for everyone.
For retailers, we offer innovative and time-saving technology that empowers convenience retailers in the UK and Romania to achieve higher footfall and increased spend so they can grow their businesses profitably. Our innovative retail services platform, PayPoint One, is now live in over 16,500 stores in the UK and offers everything a modern convenience store needs, from parcels and contactless card payments to EPoS and bill payment services. Our technology helps retailers to serve customers quickly, improve business efficiency and stay connected to their stores from anywhere.
We help millions of people to control their household finances, make essential payments and access in-store services like cash withdrawals, eMoney, parcel collections and drop-offs. Our UK network of more than 27,500 stores is bigger than all banks, supermarkets and Post Offices together, putting us at the heart of communities nationwide.
For clients of all sizes we provide market-leading payments technologies without the need for capital investment. Our seamlessly integrated omnichannel solution – MultiPay is a one-stop shop for digital and other customer payments. PayPoint helps a wide range of consumer service organisations save time and money while making it easier for their customers to pay – via any channel and on any device.