31. October 2019 | Press release

DPDgroup innovates for better life in city centres

Paris, 31 October 2019 - World Cities Day, on 31 October, is the opportunity for DPDgroup to reaffirm its contribution to building a better future through smart urban delivery initiatives.


Smart urban delivery in the world by DPDgroup

DPDgroup is deploying smart urban delivery solutions to deliver parcels more effectively across Europe, working in close cooperation with city authorities to support and promote clean air and bringing delivery closer to customers.

Committed to the four most relevant objectives among the United Nations Development Goals, DPDgroup focusses on those in light of the group’s impacts on society. Making cities and human settlements inclusive, safe, resilient and sustainable is one of the key priority of its CSR programme DrivingChangeTM.

Attentive to the needs of each city and, thanks to its cross-border delivery expertise, DPDgroup gears its offering of urban depots and alternative fleet. Smart urban delivery solutions are deployed in many cities where significant results have already been recorded.

  • 9 urban depots are located in Warsaw, opened from 8:00 am to 7:00 pm.

  • Chronopost is the first company to deliver the entire city of Paris in low emission vehicles.

  • In Madrid, 50,000 km are done by low emission means each year.

  • Dublin urban depot uses 100% renewable electricity.

  • In Tallinn, DPD delivers to lockers, robot towers, home lockers and small mobile robots, providing a large variety of alternative delivery options to the end consumer.

  • 2,200 parcels per day are delivered in Hambourg using a perfect mix of alternative vehicles.

  • In London, the Westminster urban depot is the UK’s first all-electric parcel depot. In the country, DPD expand its zero emission electric vehicles targeting to make 10% of its delivery fleet electric by 2021.

  • Outside Europe, DPDgroup’s out-of-home delivery network also relies on 350 Pickup points in Singapore and 780 in São Paulo.


Committed to the environment and customer-focused

DPDgroup alternative, low-emission delivery fleet relies on natural gas, electric vehicles, and cargobikes. 75% of the fleet is compliant at least with the Euro 5 standard.

With a 15.2% decrease in CO2 emissions per parcel in 2018 vs. 2013, DPDgroup aims to further reduce its emissions per parcel by 30% in 2025 and have 5,000 low emission delivery means in place at that time.

N° 1 in the CEP sector for voluntary carbon offset, DPDgroup makes every parcel delivered carbon neutral, at no extra cost for its customers.

By listening to its customers, DPDgroup continually innovates, providing sustainable solutions:

  • Predict gives recipients an advanced, 1-hour time slot notification and the opportunity to reschedule. Increased successful deliveries have allowed for a 4% decrease in CO2 emissions.

  • Pickup offers customers 45,000 out-of-home delivery points in 27 countries, with nearly 95%, within 15 minutes from recipients’ homes. Consolidating to single points has lowered our CO2 footprint as 70% of recipients collect parcels on foot, by bike or 10% by public transport.


About DPDgroup

DPDgroup is Europe’s second largest parcel delivery network.

DPDgroup combines innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. With its industry-leading Predict service, DPDgroup is setting a new standard for convenience by keeping customers closely in touch with their delivery.

With more than 75,000 delivery experts and a network of more than 42,000 Pickup points, DPDgroup delivers 5.2 million parcels each day through the brands DPD, Chronopost, SEUR and BRT.

DPDgroup is the parcel delivery network of GeoPost, which posted sales of €7.3 billion in 2018. GeoPost is a holding company owned by Le Groupe La Poste.

Smart urban delivery worldwide with DPDgroup