Paving the way to a more sustainable business, DrivingChangeTM is DPDgroup’s sustainability programme – a programme inherent to who we are and how we do business.

Our DrivingChange programme

DrivingChangeTM focuses on four priorities where we feel we can make the most meaningful difference within parcel delivery and beyond: by reducing and neutralising our carbon footprint; providing smarter and more efficient urban delivery solutions; driving innovation inside and out; and building meaningful connections in the communities we work with.

At the heart of these four priorities stand being an Employer of Choice. Providing a mindful, respectful and ethical workplace for all employees and partners is inherent to our business and an aim to which we all contribute in our day-to-day practices.

Our DrivingChange programme

DrivingChangeTM focuses on four priorities where we feel we can make the most meaningful difference within parcel delivery and beyond: by reducing and neutralising our carbon footprint; providing smarter and more efficient urban delivery solutions; driving innovation inside and out; and building meaningful connections in the communities we work with.

At the heart of these four priorities stand being an Employer of Choice. Providing a mindful, respectful and ethical workplace for all employees and partners is inherent to our business and an aim to which we all contribute in our day-to-day practices.

Discover our 2018 CSR achievements

“In a parcel volume growth context, we reduced our CO2 emissions per parcel by 4% compared to last year, result of the daily network and services optimisation as well as the carbon reduction initiatives impact.”

Dominique Mamcarz, CSR Director of DPDgroup

DPDgroup is committed to the UN Global Compact corporate responsibility initiative and its principles in the areas of human rights, labour, the environment and anti-corruption.

Find out more about the UN Global Compact.

DPDgroup is committed to supporting the United Nations Development Goals and identified the 4 most relevant objectives in light of the group’s impacts on society, opportunities and the existing DrivingChange programme.

United nations development goal 8
United nations development goal 11
United nations development goal 13
Sustainability
Logo ecovadis

 

DPDgroup achieved a Gold Level from EcoVadis. EcoVadis, the international supply chain sustainability rating agency awarded DPDgroup a gold recognition medal for achieving a score of 63.
We are in the top 12% of companies rated by EcoVadis in the Postal, courier and multi-modal freight transport activities industry.

Focus on each priority

Carbon neutral commitment

Being dedicated to making every parcel we deliver carbon neutral, for all our customers, at no extra cost.

Transportation currently accounts for around a quarter of the world's energy-related carbon emissions. As freight transport activities are projected to increase by around 80% by 2050 compared to 2005, the delivery sector faces a significant challenge in reducing its environmental impact.

Every day, DPDgroup’s 75,000 delivery experts deliver more than 5.2 millions parcels in 23 countries across Europe. This express delivery network is highly important to us and our clients, but it also contributes to global greenhouse gas (GHG) emissions.

To address this challenge, the group has developed an ambitious commitment, central to our DrivingChangeTM programme: to make every parcel we deliver carbon neutral at no extra cost for our customers.

Carbon neutral commitment

Being dedicated to making every parcel we deliver carbon neutral, for all our customers, at no extra cost.

Transportation currently accounts for around a quarter of the world's energy-related carbon emissions. As freight transport activities are projected to increase by around 80% by 2050 compared to 2005, the delivery sector faces a significant challenge in reducing its environmental impact.

Every day, DPDgroup’s 75,000 delivery experts deliver more than 5.2 millions parcels in 23 countries across Europe. This express delivery network is highly important to us and our clients, but it also contributes to global greenhouse gas (GHG) emissions.

To address this challenge, the group has developed an ambitious commitment, central to our DrivingChangeTM programme: to make every parcel we deliver carbon neutral at no extra cost for our customers.

sustainability

United Nations Sustainable Development Goal

Through its Carbon neutral commitment, DPDgroup actively contributes to fighting climate change.

2018 key figures

DPD van     100% of our transport and energy consumption emissions offset in 2018 (the equivalent of 997,569 tonnes of CO2e)

CO2 emission     -15,2% of CO2 emissions per parcel in 2018 (vs. 2013)

Prize     #1 on the voluntary carbon offset market in the CEP sector

Ambition

  • To reduce our CO2 emissions per parcel by 30% by 2025

  • To maintain our leadership by keeping 100% of our deliveries carbon neutral

How?

We are reducing our impact on climate change and have been carbon neutral since 2012 by taking a three-pronged approach:

We measure our carbon footprint with externally audited methods and tools.

We reduce our CO2 emissions per parcel.

We offset the remaining transport and energy consumption emissions

Focus on our efforts

Find out more about carbon neutral commitment.

Discover the infographic.

Smart urban delivery

Improving everyday urban life by giving greater delivery choices, while reducing our impact on the road.

More than 73% of people in Europe live in cities, and urban vehicles account for 40% of CO2 emissions related to road transport. With urbanisation and e-commerce thriving, the resulting traffic congestion contributes significantly to climate change and air pollution. Due to rising public health concerns, many city authorities restrict or ban polluting vehicles in city centres.

To respond to these challenges and provide convenient delivery options for customers, DPDgroup is continuously implementing smart and sustainable delivery solutions. Smart urban delivery is one of the core commitments that will help DPDgroup become the leading urban delivery company in Europe, through service innovation, last-mile logistics and user-centric delivery solutions.

Smart urban delivery

Improving everyday urban life by giving greater delivery choices, while reducing our impact on the road.

More than 73% of people in Europe live in cities, and urban vehicles account for 40% of CO2 emissions related to road transport. With urbanisation and e-commerce thriving, the resulting traffic congestion contributes significantly to climate change and air pollution. Due to rising public health concerns, many city authorities restrict or ban polluting vehicles in city centres.

To respond to these challenges and provide convenient delivery options for customers, DPDgroup is continuously implementing smart and sustainable delivery solutions. Smart urban delivery is one of the core commitments that will help DPDgroup become the leading urban delivery company in Europe, through service innovation, last-mile logistics and user-centric delivery solutions.

sustainability

United Nations Sustainable Development Goal

DPDgroup works in close cooperation with city authorities to support and promote clean air by deploying smart urban delivery solutions to deliver parcels more effectively.

2018 key figures

Transport low emission    43 smart urban delivery solutions deployed in Europe (smart urban delivery solutions combine urban depots with low emission delivery transport)

CO2 emission    2 major European city centres will be 100% served by low emission delivery means by the end of 2019

DPD van    75% of our pick-up and delivery fleet is at least compliant with the Euro 5 standard

Ambition

To have 5,000 low emission delivery means in place by 2025.

How?

 

We reduce the impact of our last-mile delivery fleet.

 

We act for greater delivery choices to improve everyday life.

 

We implement urban depots to avoid unnecessary distance.

Focus on an initiative

Find out more about smart urban delivery.

Discover the infographic.

Closer communities

Bringing people together to support and build the communities to which we are closest.

As a delivery expert, DPDgroup connects closely with local communities on a daily basis. We have a unique opportunity to support the communities in which we work and help them in their project thanks to our delivery expertise. DPDgroup employees are able to put forward local solidarity projects that are important to them. On a voluntary basis, our committed people share their time, skills and resources to support communities and grow together. Our ambition is to make a positive contribution to the communities to which we are closest.

Closer communities

Bringing people together to support and build the communities to which we are closest.

As a delivery expert, DPDgroup connects closely with local communities on a daily basis. We have a unique opportunity to support the communities in which we work and help them in their project thanks to our delivery expertise. DPDgroup employees are able to put forward local solidarity projects that are important to them. On a voluntary basis, our committed people share their time, skills and resources to support communities and grow together. Our ambition is to make a positive contribution to the communities to which we are closest.

Partnership for the goals

United Nations Sustainable Development Goal

Through its Closer communities initiatives, DPDgroup brings communities and individuals together to achieve a common purpose and build a sustainable future.

2018 key figures

Business unit     100% of business units conducted Closer communities initiatives

Entrepreneurs supported     28,402 employees involved

Local Foundations     3 local foundations (SEUR in Spain, DPD Germany, DPD Poland)

     679 organisations supported

Ambition

To further increase our delivery ecpert's level of involvement in community initiatives.

How?

We support communities in two ways:

Solidarity transport: Providing our delivery and logistics expertise to local projects

Employee commitment: Sharing our time, passion and skills

Innovative entrepreneurship

Sharing our expertise and entrepreneurial spirit to help local enterprise thrive.

Entrepreneurship and innovation sit at the heart of DPDgroup and have been integrated into the way we do business since our inception. We grew by acquiring expert delivery companies, founded by entrepreneurs, and our decentralised structure allows our business units independence to innovate to meet the needs of their customers. With the rise of e-commerce - parcel volumes are expected to double by 2025 - and on-demand delivery in the rapidly evolving CEP sector, we see multiple opportunities to innovate into the future. To strengthen our positive impact and create more shared value in the communities where DPDgroup operates, we support and empower innovative local entrepreneurs.

Innovative entrepreneurship

Sharing our expertise and entrepreneurial spirit to help local enterprise thrive.

Entrepreneurship and innovation sit at the heart of DPDgroup and have been integrated into the way we do business since our inception. We grew by acquiring expert delivery companies, founded by entrepreneurs, and our decentralised structure allows our business units independence to innovate to meet the needs of their customers. With the rise of e-commerce - parcel volumes are expected to double by 2025 - and on-demand delivery in the rapidly evolving CEP sector, we see multiple opportunities to innovate into the future. To strengthen our positive impact and create more shared value in the communities where DPDgroup operates, we support and empower innovative local entrepreneurs.

United Nations Sustainable Development Goal

United Nations Sustainable Development Goal

DPDgroup strives to empower its employees, foster an inclusive workplace, and promote innovative initiatives that support sustainable economic growth.

2018 key figures

Entrepreneurs supported     69 entrepreneurs supported

     22 initiatives from 10 European business units

Ashoka     13 social entrepreneurs from the Ashoka network empowered by DPDgroup since 2011

Ambition

To implement innovative entrepreneurship programmes to foster innovation and intrapreneurship.

How?

We support entrepreneurship in three ways:

We stimulate employee innovation

We empower social entrepreneurs

We support external entrepreneurship

Focus on an initiative

Employer of choice

Providing a mindful, respectful and ethical workplace for all our employees and partners.

As an organisation working with 75,000 delivery experts, it is our responsibility to empower all our people in DPDgroup’s mission, enabling everyone to contribute to business success and customer satisfaction. We seek to ensure that every employee plays a role in fostering a responsible, innovative and inclusive culture. As a responsible employer, we also take a rigorous approach to doing business ethically at every level of our business. We require all employees to uphold our commitment to ethics and integrity.

Employer of choice

Providing a mindful, respectful and ethical workplace for all our employees and partners.

As an organisation working with 75,000 delivery experts, it is our responsibility to empower all our people in DPDgroup’s mission, enabling everyone to contribute to business success and customer satisfaction. We seek to ensure that every employee plays a role in fostering a responsible, innovative and inclusive culture. As a responsible employer, we also take a rigorous approach to doing business ethically at every level of our business. We require all employees to uphold our commitment to ethics and integrity.

United Nations Sustainable Development Goal

United Nations Sustainable Development Goal

DPDgroup strives to empower its employees, foster an inclusive workplace, and promote innovative initiatives that support sustainable economic growth.

2018 key figures

Code of business      100% of our business units have implemented our Code of Business Conduct

Contract     82% staff are on permanent contracts

Training     72% of DPDgroup employees trained, representing 51,289 training days in total (25,148 employees trained)

Women     28% of women among the workforce

Ambition

  • To become an Employer of choice.

  • Providing a mindful, respectful and ethical workplace for all employees and partners is inherent to our business and an aim to which we all contribute in our day-to-day practices.

How?

On the path to being an employer of choice, we focus on two fundamental pillars of our business:

Our people

Our ethics

Focus on an employee testimonial