DPD Germany offers the first mobile parcel label
- Mobile parcel label with PayPal payment function now available on the re-designed 'DPD Web Parcel' online platform
- Convenient interfaces with Passbook and Apple Watch
- DPD to launch mobile parcel label for returns and eBay sellers in autumn 2015
Aschaffenburg, 11 August 2015 – International parcel and express service provider DPD is making parcel shipping even more convenient and digital - with a mobile parcel label. All German small-scale business shippers and private consignors who pay for their parcels on the 'DPD Web Parcel' platform now receive a mobile 2D code. This code is the full equivalent of the kind of physical parcel label which previously had to be printed out by the shipper. When they hand in their parcel for shipment at one of DPD's 6,000 Pickup parcelshops throughout Germany, all consignors now need to do is to display the code on their smart phone. The parcel shop then simply scans the code and links it with the physical parcel, after which the parcel is sent on its way.
"In Germany 93% of households have a smartphone, but only 75% still have a printer”, explains Michael Knaupe, Director Products & Services National at DPD Germany. "The digital transformation is set to continue in this field, and DPD will occupy a leading position. With the mobile parcel label DPD is once more living up to its own aim of seamlessly bringing together the physical world of mail order retailing and digital channels."
Conveniently interfaced with eBay, Apple Watch and a wide range of apps
Customers who pay for their parcel online at dpdwebpaket.de by PayPal or direct debit immediately receive a confirmation email with their mobile parcel label in the form of a 2-D code. Consignors can then use the mobile parcel label directly in the email format when they drop off their parcel for shipment. Alternatively the parcel label can conveniently be integrated into apps such as Passbook (iOS) or PassWallet (Android). Just like airline, concert or cinema tickets the parcel label is then always immediately at hand. By means of the Passbook app the DPD mobile parcel label can even be used on the Apple Watch.
For eBay consignors the shipping process is becoming even easier: a new interface will soon enable eBay sellers to place the shipping order directly on eBay and create a mobile parcel label on the basis of the purchaser's data – without having to leave the eBay platform. In the course of the year DPD is planning to provide interfaces with further e-commerce platforms.
Simple and flexible shipment or return of parcels
If required conventional shipping with a physical parcel label continues to be available, of course. For users of dpdwebpaket.de parcel shipping starts from as little as €3.70, regardless of the type of parcel label which is selected. Payment is possible by PayPal or direct debit. The shipping price contains DPD's Predict service, with which the consignee is notified in advance of a delivery time window which is accurate down to the last hour, while in the course of delivery this time window runs down to only 30 minutes. In addition, DPD's online map-based Live-Tracking system enables the consignee to view at all times where the parcel is at any given moment, and exactly when it will be arriving. The numerous redirection options also enable consignees to adapt deliveries conveniently to their everyday routine. For example, they can have the parcel delivered to a specific neighbour or to a Pickup parcel shop, or alternatively they can have it delivered on a different day.
At the request of numerous customers, from the autumn the mobile parcel label will also be available for return shipments, making the return process significantly easier for both retailers and consumers. The practice so far has been to enclose a return label with the original shipment, or the label had to be downloaded and printed out by the customer before the shipment could be returned. Both sides have now been relieved of the additional work involved, while at the same time valuable resources are conserved.
Even more convenient and well-organised: DPD Web Parcel relaunched
The DPD Web Parcel has also recently been given a complete make-over. In addition to visual modernisations, its user guidance and usability have been optimised, which has made it possible to significantly reduce the number of steps involved in the booking process, for example.
Digitalisation in parcel shipping with DPD
DPD is decisively driving forward digital innovations in parcel shipping. Shippers are placing their parcel shipping orders on an increasing number of e-commerce platforms and online shop systems such as Magento, Odoo, plentymarkets or Shopware. In addition, thanks to the DPD Cloud customers and developers can integrate their parcel shipping operations into their own systems on an open-source or commercial basis. The target in every case is enabling shippers to concentrate all processes relating to their merchandise management and shipping on a single platform only, enabling significantly faster and more efficient operations.
Private consignees also benefit from digitalised parcel shipping: by smartphone or tablet consignees of DPD parcels can make sure that deliveries are conveniently adapted to their daily routine, and not the other way around. Flexible services such as Predict, which is unique in Germany, and the Parcel Navigator provide consignees with a range of options for redirecting their parcels – for example to a different address such as their place of work, to a specific neighbour or to a Pickup parcel shop. Changing the day of delivery is also possible. On the morning of the delivery DPD notifies them of a one-hour delivery window, which during the delivery process is gradually narrowed down to only 30 minutes. A precise display on an online map shows at all times where the parcel is and how many more stops the driver will have before he rings the doorbell. And if necessary the parcel can still be redirected almost right up to the point of delivery.
Image: The DPD mobile parcel label - if required also available for the Apple Watch - offers paperless parcel shipping and convenient online payment.
Image available in print quality at https://www.dpd.com/de/Home/Ueber-DPD/Presse-Center/Pressemitteilungen.
DPD Germany is part of DPDgroup, the second-largest international parcel delivery network in Europe. Throughout Germany DPD has 76 depots and 6,000 Pickup parcelshops. A workforce of 7,500 and 9,000 delivery drivers are in daily operation on behalf of the company’s customers. Every year the No. 2 on the German parcels market ships around 320 million parcels – providing carbon-neutral transport operations at no additional cost to the customer.
Through innovative technology, local knowledge and dedicated customer care, DPD provides the best possible experience for both shippers and shoppers. DPD’s industry-leading Predict service is setting a new standard for keeping customers closely in touch with their delivery, with real time tracking of their delivery, a one-hour delivery window and a range of options for redirecting parcels.
As part of DPDgroup, DPD in Germany has access to over 16,000 local Pickup points across Europe, and delivers to 230 countries worldwide. DPDgroup’s 24,000 people work together to deliver over 3 million parcels each day. DPDgroup is the parcel delivery network of GeoPost, a holding company owned by Le Groupe La Poste, which posted sales of €4.9 billion in the year 2014.
 Source: German Federal Statistical Office, dated 01.01.2014, https://www.destatis.de/DE/ZahlenFakten/GesellschaftStaat/EinkommenKonsumLebensbedingungen/AusstattungGebrauchsguetern/Tabellen/Infotechnik_D.html
DPD Dynamic Parcel Distribution GmbH & Co. KG
Phone +49 (0)6021 492-7066