DPDgroup enters the 2018 peak period with Black Friday
16 November 2018 - Black Friday has become the unofficial start of the Christmas shopping season.
72% of e-shoppers consider it important to know the delivery company at the moment of purchase.
DPDgroup expects a 20% increase in parcel volumes, reaching a peak of 8 million parcels on 22 December
Online retail has continued its double-digit growth, with European e-commerce turnover increasing by 11% to €534 billion in 2017 and forecasted to grow by 13% to €602 billion in 2018.
E-commerce volumes are all the more significant at the end of the year, starting with “Black Friday” on 23 November this year, followed by “Cyber Monday” on 26 November and then the Christmas period.
This period has now extended into the first half of January, with online gift reselling and returns in the CEP market (Courier, Express, and Parcel).
This year, DPDgroup expects a 20% growth of its volumes and estimates to deliver 8 million parcels on the busiest day.
DPDgroup is ready for the challenge
As a delivery expert, DPDgroup takes concrete steps beforehand:
- Opening and production hours and shift times are extended throughout the 900 depots;
- Many routes and drivers are added to the Pick-up and Delivery fleet to facilitate the increased demand during peak weeks;
- Planning of additional International Linehaul capacity;
- Enhanced coordination between the operations and sales departments, where earlier pick-ups are assessed in close communication with the customers.
Knowing the delivery company before finalizing the purchase is important
At this crucial time of the year for our market, DPDgroup reveals in avant-première one key data of its latest e-shopper barometer: 72% of e-shoppers consider it important to know the delivery company at the moment of purchase, as they feel reassured to know who will deliver their parcel.
The DPDgroup e-shopper barometer 2018 report will be published in full on DPDgroup website and social media in January 2019.
DPDgroup is the second largest international parcel delivery network in Europe. DPDgroup combines innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. With its industry-leading Predict service, DPDgroup is setting a new standard for convenience by keeping customers closely in touch with their delivery.
With more than 68,000 delivery experts and a network of more than 32,000 local Pickup points, DPDgroup delivers 4.8 million parcels to over 230 countries each day through the brands DPD, Chronopost, SEUR and BRT.
DPDgroup is the parcel delivery network of GeoPost, which posted sales of €6.8 billion in 2017. GeoPost is a holding company owned by Le Groupe La Poste.
For more information
DPDgroup press contact: [email protected]
 Source : DPDgroup e-shopper barometer, conducted by Kantar TNS between 30 May and 12 July 2018. Kantar TNS surveyed 24,328 participants across 21 countries in Europe and Russia.
 Source: Ecommerce Europe.