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Data protection

DPD takes the protection of your personal data very seriously. This applies not just to the data which you entrust to us when you visit our website, but also to the sensitive data which you have to provide when you use online shipping services. For this reason DPD operates its website and Internet portal in compliance with the applicable legislation on data protection and data security.

As a company under private law DPD is in particular subject to the provisions of the Federal Data Protection Act (BDSG) and the Telecommunications Media Act (TMG), as well as the Directive on Data Protection in Postal Services (PDSV) and the Postal Services Act (PostG). In accordance with these regulations DPD has the right to record and process personal data to the extent that this is required for the establishment and implementation of the contractual relationship (master data), to enable the use of its services (usage data) and the invoicing of these services (invoicing data).

DPD wishes to ensure that visitors and users have full confidence in its services and for this purpose the company provides transparent information about the way it deals with personal data. Here you will learn in product-related terms what information is collected and how this information is used.

If you have provided DPD with personal data you can cancel this at any time. We will then immediately delete your data, unless we are under an obligation to archive it. If deletion is not possible for this or any other reason, we will block the data for further use in accordance with federal data protection regulations. The ‘Contact’ navigation element on our website and on our Internet portal enables users, for example, not just to make contact with DPD direct, but also to cancel their consent to the recording, processing and use of their personal data in future. The personal data which has been provided to us is then deleted.

The responsible body under federal data protection legislation is:

DPD Deutschland GmbH
 Wailandtstraße 1 
 63741 Aschaffenburg 

You can contact our Data Protection Officer, at



Further data protection information