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Privacy Policy

Thank you for your interest in our company. DPD (DPD Croatia, Slatinska 7, 10360 Zagreb-Sesvete, OIB: 87109117191) follow the principles of transparency and careful handling of personal data in accordance with the General Data Protection Regulation – GDPR, and Act on Implementation of the General Data Protection Regulation. 
Data protection is of particular importance for DPD Croatia Ltd. and we are approaching to it very seriously. This does not only apply to the information you leave on our website, but also to the sensitive information that you must leave when using the online service to send the parcel - www.poš

With Privacy Policy, our company wants to inform the public about the type, scope and purpose of the personal information we collect, use, and process. Further, data applicants have been informed about their rights through this privacy statement.

DPD Croatia Ltd. has implemented numerous technical and organizational measures to ensure the fullest protection of personal data processed on these web sites. However, Internet-based data transfers may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, each subject of data is free to transfer personal data to DPD via alternative channels, eg by telephone.

As a private company, DPD is obliged to apply the General Data Protection Regulation (GDPR) and the Implementation Act of the General Data Protection Regulation. In compliance with the above regulations, DPD has the right to store and process personal data to the extent necessary for the establishment and implementation of master data, then to provide usage data and invoicing data.

DPD wants to ensure the full confidence of visitors and users when using the company's services and therefore provides the transparent information on how to handle the collected information. Here you will find out which products and services are used to collect and use information and data.

If you have provided personal information to DPD, you may request erasure of such data at any time. DPD will erase your data as soon as possible unless it is under obligation to archive them, or if they are no longer necessary for purposes for which they are collected or otherwise processed. If erasure of data is not possible for the foregoing or some other reason, DPD will block the future use of such data in accordance with the General Data Protection Regulation (GDPR) and the Implementation Act of the General Data Protection Regulation.  

In case you wish to obtain the erasure or limitation of the processing of your personal data in the future, please contact us at [email protected].

The Responsible Authority, under the General Data Protection Regulation (hereinafter referred to as the "Regulation"), and the Implementing Law of the General Data Protection Regulation are:

DPD Croatia Ltd.

Slatinska 7

10360 Zagreb-Sesvete

OIB: 87109117191

For questions regarding data protection please send an inquiry to e-mail: [email protected].

If you have any questions about DPD delivery, please use our contact form.


Specific information regarding product and service data protection: