Offer your customers more flexibility.
DPD Home is our service for parcel deliveries to consumers. With our innovative Predict service, the receiver explicitly comes first. Thanks to Predict, receivers have an influence on the place and time of delivery. Soon even when the driver is already on his way.
- Proactive delivery information with Predict (one hour time window).
- Possibility of changing the delivery preference before the planned delivery
- 1 delivery attempt: If the customer, in spite of our proactive delivery information (Predict), is not at home, the parcel is delivered to a nearby Pickup parcelshop. In this case, the driver leaves a message with further instructions in the letterbox. The receiver gets an e-mail when the parcel has arrived at the Pickup parcelshop.
- Online status overview with updated shipping information ( track & trace)
- Online proof of delivery (P.O.D.)
- Insurance of up to 520 € per parcel
- Transit times within 24 hours (not guaranteed)
- Maximum weight: 31.5 kg
- Maximum circumference: 3.00 metres (2x height + 2x width + length)
- Maximum length: 1.75 metres