Your delivery experts

Getting a parcel

 

Send off parcels from anywhere

Simply prepare your parcel online via webparcel.be and hand it over in a Pickup parcelshop.

Sending a parcel

 

You need a parcel number

to track your parcel. 

If you do not have this then please contact the sender of your parcel

Predict

When will my parcel be delivered today?

Enter your 14-digit parcel number. You will then be given a time window of 1 hour within which your package will be delivered today.

Returns

Return to sender:
it's easy with DPD.

If at any time you decide not to keep the contents of a parcel, you can simply send them back again. With DPD the return shipment is fast and easy.

  • 1

    Back in a flash.

    DPD makes return shipping uncomplicated. All the shops, companies and suppliers who ship parcels with us offer you a simple return service. The parcel is back with the consignor in no time, and at no extra cost to you.

  • 2

    Printing out a return label.

    The consignor of your order has added a return label to your parcel or has send it to you by email. Print this label and stick it on the parcel.

  • 3

    Hand it in just round the corner.

    As a rule you're never far away from one of DPD's more than 700 Pickup parcelshops in Luxembourg and Belgium. You can simply hand in your parcel for shipment there. Why not check out right now which Pick parcelshop is closest to you!

DPD Pickup

Right there at your service.

Just around the corner.

As a rule you'll always find one of our over 1500 Pickup parcelshops in Luxembourg, Belgium and the Netherlands offering personal service just around the corner. And many even open late, for all those who have more important things to do during the day.

How can we help you?

  • Returns: we send the parcel back for you
  • Shipping: handing in a parcel
  • Taking delivery: have your parcel delivered to a Pickup parcelshop
Our promise

Our parcels are well received.

By the environment, too.

  • Responsibility

    With every parcel we assume responsibility – for the environment, too. DPD provides CO2-neutral shipping for all parcels – at no extra cost to you.

  • New Delivery

    If we fail to locate you at home we simply make another delivery. On the day you specify – free of charge.

  • Safety

    Your parcel is in safe hands with us and is well insured.