Your delivery experts

Latvia. Lithuania. Estonia.

All shipments sent will be subjected to the fuel surcharge. 
More information about fuel surcharge  here or by phone +371 67 387 286.

All shipments are weighed in DPD warehouse. The fixed weight and delivery location is used as the basis to calculate the cost of delivery.

In case parcels or pallets maximum dimensions exceed the standards determined in contract, based on the particular delivery specifics, DPD has the rights:

  • to refuse to deliver the parcel or pallet;
  • in accordance with the current price list, to charge an extra fee that exceeds the determined standard price of delivery (the price for delivery of non-standard shipment);
  • to calculate the service charges, taking into account the total weight (kg) for one recipient or using equivalent 1m3 = 250 kg, on the basis of the largest (weight or volume).

Clients using pick-up ordering with guarantee letter will be charged for service with 21% fee.

 

Weight
(kg)

Volume
(m3)

Riga
(EUR)

Biggest cities* and districts**
(EUR) 

Rest of Latvia
(EUR)

Lithuania/ Estonia***
(EUR)

0.5

-

2.88

3.44

7.10

7.00

3

-

3.44

4.50

8.73

8.00

5

-

4.12

5.54

10.51

10.00

10

-

5.58

7.70

14.24

13.00

20

-

6.65

8.93

16.52

14.00

31.5

-

8.84

12.06

22.39

21.00

50

0.20

12.40

15.90

27.83

28.00

75

0.30

15.55

19.97

33.94

34.00

100

0.40

19.00

24.70

40.73

44.00

200

0.80

26.41

33.41

54.46

58.00

300

1.20

33.94

43.95

73.50

77.00

400

1.60

41.15

52.76

86.63

94.00

500

2.00

45.27

59.74

105.21

107.00

600

2.40

52.10

70.63

117.86

125.00

700

2.80

56.79

76.97

129.65

142.00

800

3.20

64.16

90.06

151.67

160.00

900

3.60

70.59

100.86

174.43

179.00

1000

4.00

77.63

114.97

198.85

198.00

Every next 100 kg

0.40

7.32

10.99

19.79

17.00

* Aizkraukle, Aluksne, Balvi, Bauska, Cesis, Daugavpils, Dobele, Gulbene, Jelgava, Jekabpils, Jurmala, Kraslava, Kuldiga, Liepaja, Limbazi, Ludza, Madona, Ogre, Preili, Rezekne, Saldus, Talsi, Tukums, Valka, Valmiera, Ventspils

** Regions: Adazi, Babite, Baldone, Carnikava, Garkalne, Incukalns, Krimulda, Malpils, Marupe, Olaine, Ropazi, Salaspils, Saulkrasti, Sigulda, Stopini, Seja, Kekava

*** Price for shipping to Lithuania and Estonia. Ordering products from Lithuania or Estonia ( Collecting Request), an additional fee will be calculated - 5 EUR.

Delivery to islands

In Estonia: Kihnu, Vormsi, Hiiumaa, Ruhnu, Saaremaa, Osmusaar, Piirisaar, Naissaar - standard price + 8 EUR in Lithuania: Curonian spit – standard price + 21 EUR.

All prices are without VAT and fuel surcharge

Shipment standard size and weight 

Parcel – one properly packed and marked shipment unit
Maximal weight: 31.5 kg
Minimal size of parcel: 10 x 15 cm
Maximal length (longest side): 1.75 m
Maximal girth:  3.00 m
Girth calculation: 2 widht (B) + 2 height (A) + length (C)

Pallet – parcel or parcels, properly fixed on the pallet
Weight: > 31.5 kg and ≤ 700 kg
Standard pallet size:  1.2 x 0.8 x 1.8 m
Maximal height of pallet (including pallet height): 1.80 m 
Minimal height (including pallet height): 1.00 m
If height of the pallet is less than 1.00 m, it’s considered to be a non standard unit.
Maximal number of pallets for one receiver: 5

Shipment – parcel or parcels, pallet or pallets, delivered to one receiver.

Express services

Plus services 

Other prices

Fuel surcharge
All shipments are subjected to fuel surcharge. 

Cooperation status
Customers using DPD products and services under warranty letter conditions will be charged additional 21% service fee. 

Service charge calculation
Service charge will be calculated for each unit separately.The price can be calculated per total weight (shipment) to one receiver if agreed additionally. 

Digital documents
DPD Latvia invoices are prepared electronically and valid without signature. Extended invoice can be sent to Customer’s indicated e-mail address.If you would like more information about digital invoices, please contact Customer service dep. by phone: + 371 67 387 284. 

DPD responsibility

For not collected shipments under automatic pick-up conditions
If the pick-up is registered in automatic pick-up system and is not collected – 14.23 EUR.

Client's responsibility

Demurrage during pick-up and/or delivery
If courier is delayed ungrounded for more than 10 minutes, charge 3.56 EUR per every 10 minutes, starting with first minute will be imposed.

False order
Wrong pick-up address, the shipment not ready for pick-up and courier has left pick-up address : 1st time – warning;  further – 3.50 EUR.

In order to avoid this situation, please inform us in time about canceling the shipment. Contact us by e-mail info@dpd.lv or by phone: + 371 67 387 284. If necessary, repeatedly order shipment by phone: + 371 67 387 284.

Used parcel label on the package
If previously used parcel label is not removed from packaging which is used repeatedly –  35.00 EUR will be imposed.

Additional label processing:

  • for each manually filled label;
  • for each label that is made in program, but is printed in poor quality so that it is impossible to read the bar code;
  • for each label, that requires extra manual operations on the first time of processing because of incorrectly indicated delivery information.

Service fee - 0.60 EUR excluding VAT for each label.

For more information regarding the prices, please contact Sales dep. by phone +371 67 387 286 or send an e-mail to address  sales@dpd.lv.

Order line

Phone: 67 060 519

P.-Pk. 8:00-18:00

 

Customer Service Department

Phone: 67 387 284

E-mail: info@dpd.lv

 

Sales Department

Phone: 67 387 286

E-mail: sales@dpd.lv

 

Paku Skapis informative phone

Phone: 67 387 282

E-mail:  info@dpd.lv