It is possible that during the shipment of the parcels unexpected obstacles occure that cause delays, within the Netherlands or outside the Netherlands. Even during busy periods, there may be special circumstances that we would like to inform you about. So always consult this page. It is updated daily so you will always be up to date.
An update of the DPD Shipper Webservice internship environment will take place on Tuesday 19 March from 9:30 am to 2:30 pm. You will not be able to use this API during this period.
We suspended all Geopost shipments to and from Russia on February 28th, 2022.
Geopost has decided it will no longer ship parcels to Cuba, South Sudan, North Korea, Myanmar (Burma) and Syria. Should you wish to ship your products to these countries, this is no longer possible trough DPD.
Carnaval - South Netherland | |||||||
Friday | Saturday 10 Feb | Sunday 11 Feb | Monday 12 Feb | Tuesday 13 Feb | Wednesday | Thursday | |
Pickup | Normal procedure | Only shops Saturday schedule | X | Normal procedure | Normal procedure | Normal procedure | Normal procedure |
In southern Netherlands, many centres closed due to parades | |||||||
Sorting | Normal procedure | Normal procedure | X | Normal procedure | Normal procedure | Normal procedure | Normal procedure |
Delivery | Normal procedure | By vans in Netherland | X | Normal procedure | Normal procedure | Normal procedure | Normal procedure |
In southern Netherlands, many centres closed due to parades | |||||||
Customer Servicefor receivers | Opening 8.00 till 17.30 | Opening 9.00 till 17.00 | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 |
Customer Servicefor senders | Opening 8.00 till 17.30 | X | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 |
Good Friday & Easter | |||||||
Friday 29 March | Saturday | Sunday 31 Maart | Monday 1 April | Tuesday | Wednesday | Thursday | |
Normal procedure | Only Shops Saturday schedule | X | X | Normal procedure | Normal procedure | Normal procedure | |
Normal procedure | Normal procedure | X | X | Normal procedure | Normal procedure | Normal procedure | |
Normal procedure | By vans in Netherland | X | X | Normal procedure | Normal procedure | Normal procedure | |
Driving ban in Germany | |||||||
Customer Service for receivers | Opening 8.00 till 17.30 | Opening 9.00 till 17.00 | X | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 |
Customer Service for senders | Opening 8.00 till 17.30 | X | X | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 |
Kingsday in Emmen | |||||||
Friday | Saturday 27 April | Sunday | Monday | Tuesday | Wednesday | Thursday | |
Normal procedure | X | X | Normal procedure | Normal procedure | Normal procedure | Normal procedure | |
Normal procedure | X | X | Normal procedure | Normal procedure | Normal procedure | Normal procedure | |
Normal procedure | X | X | Normal procedure | Normal procedure | Normal procedure | Normal procedure | |
Customer Service for receivers | Opening 8.00 till 17.30 | X | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 |
Customer Service for senders | Opening 8.00 till 17.30 | X | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 |
Liberation Day & Ascension day | |||||||
Friday | Saturday | Sunday 5 May | Monday | Tuesday | Wednesday | Thursday 9 May | |
Normal procedure | Only Shops Saturday schedule | X | Normal procedure | Normal procedure | Normal procedure | X | |
Normal procedure | Normal procedure | X | Normal procedure | Normal procedure | Normal procedure | ||
Normal procedure | By vans in Netherland | X | Normal procedure | Normal procedure | Normal procedure | X | |
Customer Service for receivers | Opening 8.00 till 17.30 | Opening 9.00 till 17.00 | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | X |
Customer Service for senders | Opening 8.00 till 17.30 | X | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | X |
Pentecost | 8.00 till 17.30 | ||||||
Friday | Saturday | Sunday 19 May | Monday 20 May | Tuesday | Wednesday | Thursday | |
Normal procedure | Only Shops Saturday schedule | X | X | Normal procedure | Normal procedure | Normal procedure | |
Normal procedure | Normal procedure | X | X | Normal procedure | Normal procedure | Normal procedure | |
Normal procedure | By vans in Netherland | X | X | Normal procedure | Normal procedure | Normal procedure | |
Customer Service for receivers | Opening 8.00 till 17.30 | Opening 9.00 till 17.00 | X | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 |
Customer Service for senders | Opening 8.00 till 17.30 | X | X | X | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 |
Delivery
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Friday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Friday 29 March | Normal procedure | Normal procedure | Normal procedure | Driving ban in Germany | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Friday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Friday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Friday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | |||||||
Saturday 10 Feb | Only shops Saturday schedule | In southern Netherlands, many centres closed due to parades | Normal procedure | By vans in Netherland | In southern Netherlands, many centres closed due to parades | Opening 9.00 till 17.00 | X | Saturday | Only Shops Saturday schedule | Normal procedure | By vans in Netherland | Opening 9.00 till 17.00 | X | Saturday 27 April | X | X | X | X | X | Saturday | Only Shops Saturday schedule | Normal procedure | By vans in Netherland | Opening 9.00 till 17.00 | X | Saturday | Only Shops Saturday schedule | Normal procedure | By vans in Netherland | Opening 9.00 till 17.00 | X | ||||||
Sunday 11 Feb | X | X | X | X | X | Sunday 31 Maart | X | X | X | X | X | Sunday | X | X | X | X | X | Sunday 5 May | X | X | X | X | X | Sunday 19 May | X | X | X | X | X | ||||||||
Monday 12 Feb | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Monday 1 April | X | X | X | X | X | Monday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Monday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | 8.00 till 17.30 | Monday 20 May | X | X | X | X | X | |||||||
Tuesday 13 Feb | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Tuesday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Tuesday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Tuesday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Tuesday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | ||||||||
Wednesday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Wednesday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Wednesday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Wednesday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Wednesday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | ||||||||
Thursday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Thursday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Thursday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 | Thursday 9 May | X | X | X | X | Thursday | Normal procedure | Normal procedure | Normal procedure | Opening 8.00 till 17.30 | Opening 8.00 till 17.30 |
EU schedule - impact due to holidays | |
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page! | |
Date | Impact |
Monday 1 January 2024 | Due to New Year, parcels will not be processed until 2 January |
Tuesday 2 January 2024 | Bank holiday: one day's delay in Serbia, Slovenia, Bosnia, Switzerland and Romania |
Saturday 6 January 2024 | One day delay in Europe because of public holiday |
Sunday 7 January 2024 | One day delay in Germany, Poland, Italy, Serbia and Slovenia because of public holiday |
Wednesday 24 January 2024 | Public holiday: one day late in Romania |
Monday 5 February 2024 | Public holiday: one day late in Ireland |
Tuesday 6 February 2024 | Public holiday delay of one day in Ireland |
Thursday 8 February 2024 | Public holiday delay of one day in Slovenia |
Tuesday 13 February 2024 | Public holiday delay of one day in Portugal |
Thursday 15 February 2024 | Public holiday delay of one day in Serbia |
Friday 16 February 2024 | Public holiday one day delay in Serbia and Lithuania |
Friday 23 February 2024 | Estonia is delayed by one day because of public holiday |
Saturday 24 February 2024 | Public holiday: one day late in Italy, Slovenia, Estonia, Belgium, Switzerland and France |
Tuesday 27 February 2024 | Public holiday: one day late in Switzerland |
Friday 1 March 2024 | Public holiday: one day late in Bosnia |
Monday 4 March 2024 | One day delay in Bulgaria because of public holiday |
Friday 8 March 2024 | Bosnia is delayed by one day because of public holiday |
Monday 11 March 2024 | Because of public holiday one day late in Lithuania |
Friday 15 March 2024 | Public holiday delay of one day in Hungary |
Sunday 17 March 2024 | Public holiday delay of one day in Ireland |
Monday 18 March 2024 | Greece and Ireland delayed by one day because of public holiday |
Monday 25 March 2024 | Greece one day late because of public holiday |
Thursday 28 March 2024 | Public holiday 1 day delay in Norway, Spain and Denmark |
Friday 29 March 2024 | Easter parcels delivery after Easter |
Saturday 30 March 2024 | Easter delivery of Easter parcels |
Sunday 31 March 2024 | Easter delivery of Easter parcels |
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
The impact for the Netherlands can be found in a separate schedule, elsewehere on this page!
Impact | Due to New Year, parcels will not be processed until 2 January | Bank holiday: one day's delay in Serbia, Slovenia, Bosnia, Switzerland and Romania | One day delay in Europe because of public holiday | One day delay in Germany, Poland, Italy, Serbia and Slovenia because of public holiday | Public holiday: one day late in Romania | Public holiday: one day late in Ireland | Public holiday delay of one day in Ireland | Public holiday delay of one day in Slovenia | Public holiday delay of one day in Portugal | Public holiday delay of one day in Serbia | Public holiday one day delay in Serbia and Lithuania | Estonia is delayed by one day because of public holiday | Public holiday: one day late in Italy, Slovenia, Estonia, Belgium, Switzerland and France | Public holiday: one day late in Switzerland | Public holiday: one day late in Bosnia | One day delay in Bulgaria because of public holiday | Bosnia is delayed by one day because of public holiday | Because of public holiday one day late in Lithuania | Public holiday delay of one day in Hungary | Public holiday delay of one day in Ireland | Greece and Ireland delayed by one day because of public holiday | Greece one day late because of public holiday | Public holiday 1 day delay in Norway, Spain and Denmark | Easter parcels delivery after Easter | Easter delivery of Easter parcels | Easter delivery of Easter parcels |
We kindly ask you to make all requests for volume via the request form. This gives us a complete overview and allows us to distribute our capacity fairly.
Fill in the request form completely.
Send it to DPD before 12:00 daily.
DPD will process your request and you will hear by 16:00 the same day by e-mail whether your request fits.
We will collect the volume the next day.
Check on myDPD or DPD Insights what the status of your parcel is.
First check on myDPD or DPD Insights what the status of your parcel is.
Is there no change in the status of your parcel for 3 days?
Call Customer Service or use the form on the contact page (always mention the parcel number).
As soon as your question or request is processed, you will receive a response by e-mail.
Take a look at the frequently asked questions.
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