Parcel alert
Parcel alert
Last update: Thursday April 15th 2021
Coronavirus
We will keep you informed of all relevant developments at all times. We will also display all information and any delays on our website as well as possible for you and your customers. Our urgent advice to you is to display this information on your website in the best possible way, so that your customers also know what changes could be taken into account.
At DPD, we keep a close eye on the coronavirus situation worldwide and safeguard the guidelines from RIVM. Which is why DPD has taken the necessary precautions affected. We have taken special measures for our Linehaul drivers, warehouse workers, drivers and office workers how to deal with parcels from affected countries. We will observe all measures expected in accordance with the authorities. Our employees have been informed about this.
Due to the wide range of parcels and the measures surrounding the corona virus, the delivery of parcels takes longer than you are used to. We do our very best to get the delivery back to the desired level.
Status overview per country
* note: Countries are locked for people and not for goods.
Netherlands
Due to the high number of corona infections, the government announced that a curfew will apply from Saturday 23 January to 28 April. Curfew is from 10:00 PM to 4:30 AM. This means that only professional traffic may take place, including parcel delivery. The introduction of this curfew has no impact on our services. This allows us to continue to process and deliver your parcels as you are used to from us, with the priority being to guarantee the health and safety of our employees and customers.
Pay attention! The opening hours of our Pickup parcelshops may have changed due to the curfew. The delivery and collection of parcels will remain the same.
Catery industry and all the retail shops not related to essential needs.
Austria
If possible, address parcels directly to the recipient or make sure the recipient of your shipment is open before submitting the shipment to DPD.
The following zipcodes are open, but with possible delays: 6441, 6450 6456, 6184, 6183, 6181, 6167 and 6500.
Due to the heavy snowfall the following zipcodes are closed: 6456, 6458, 6751, 6762, 6763, 6764, 6762, 6763, 6764, 6767, 6781, 6791, 6793, 6794 en 6888
All non-essential shops are closed.
Albania
No exceptions are known.
No industries closed.
Belarus
No exceptions are known.
No industries closed.
Belgium
New measures have been in place since 27 March.
Delivery to consignees and Pickup shops
93% of our Pickup network is still available. Parcelshop which are closed are hidden in the Parcelshop Finder.
The parcels that are left in a closed shop will be picked up as soon as possible and delivered in the nearest Pickup parcelshop that is available. DPD Belgium inform the recipient via e-mail as soon as the parcel is available at the new parcel shop. If DPD Belgium know in advance that the chosen collection point is closed, they will keep the parcel in the depot. The recipient can contact them at any time to change the address.
Delivery to business addresses
If your professional recipient is exceptionally closed due to stricter corona measures, our driver will note this and take a clear photo. If after checking it appears that the recipient was / is indeed not available, the parcel will be returned to the sender. In the other case, the parcel will go out for delivery again.
Catering industry and non-essential stores are closed.
Bosnia
No exceptions are known.
No industries closed.
Bulgaria
No exceptions are known.
No industries closed.
Croatia
Possible delay due to extreme weather conditions (floods): zipcodes: 52000 - 52475
Possible delay due to two large earthquakes, closed zipcodes: 10414, 44000, 44010, 44201-44204, 44210, 44211, 44213,44214, 44222, 44250, 44253, 44272, 44273, 44400, 44401, 44403-44406, 44430, 44431, 44435, 44437, 44440, 44441, 44443, 44450
We expect peration will resume on Monday January 4.
No industries closed.
Cyprus
No exceptions are known.
No industries closed.
Czech Republic
No exceptions are known.
No industries closed.
Denmark
No exceptions are known.
No industries closed.
Estonia
No exceptions are known.
No industries closed.
Finland
No exceptions are known.
No industries closed.
France DPD (business deliveries)
Catering industry & retail are closed.
In the following geographical areas the non-essential businesses are closed:
Paris, Hauts-de-Seine, Val de Marne, Essonne, Val dÓise, Seine-et-Marne, Yvelines, Aisne, Nord, Oise, Pas-de-Calais, Somme, Alphes-Maritime, Seine-Maritime and Eure.
Due to the new restrictions communicated by the French government, more and more Pickup parcelshops have to close. We advise you to check in advance whether the recipient of your shipment has been opened before submitting the shipment to DPD.
France Chronopost (consumer deliveries)
Catering industry & retail are closed.
In the following geographical areas the non-essential businesses are closed:
Paris, Hauts-de-Seine, Val de Marne, Essonne, Val dÓise, Seine-et-Marne, Yvelines, Aisne, Nord, Oise, Pas-de-Calais, Somme, Alphes-Maritime, Seine-Maritime and Eure.
Due to the new restrictions communicated by the French government, more and more Pickup parcelshops have to close. We advise you to check in advance whether the recipient of your shipment has been opened before submitting the shipment to DPD.
More than 80% of our Pickup parcelshop network remains available. You can check on chronopost.fr the list of open pick up points by following this link: https://www.chronopost.fr/expeditionAvanceeSec/ounoustrouver.html
Parcels that were supposed to be delivered to Pickup points that are now closed will be redirected to an open location. Consignees will be notified of new delivery locations. Pending parcels, not retrieved before the closure of the pick up points, will be send back to origin as soon as the pick up point is re open.
Germany
On December 16, Germany will go into lockdown, closing non-essential stores until March 28th.
Due to the closure of a large number of stores that operate as parcelshops, Germany uses 2 delivery attempts for private addresses. And for business addresses at essential stores, 1 delivery attempt applies.
We recommend that, if possible, you address parcels directly to the recipient.
Catery industry and all the retail shops not related to essential needs are closed.
Greece
Griekenland is in lockdown. There is a nationwide curfew between 9 PM and 5 AM.
Catery industry and all the retail shops not related to essential needs are closed.
Hungary
No exceptions are known.
No industries closed.
Ireland
Catery industry and all the retail shops not related to essential needs. Only schools are open
Iceland
No exceptions are known.
No industries closed.
Italy
There is a curfew that starts at 10 PM and lasts until 5 AM.
The regions in Italy are color-coded: red (high risk), orange (medium risk), yellow (low risk) and white (low risk), with different rules for each color.
The region's code is still red, namely Valle d'Aosta, Campania, Puglia and Sardinia. A lockdown applies in these regions; you may only go out for a valid reason. All non-essential shops are closed, as are restaurants and bars (delivery is allowed).
Code orange applies in the regions of Trentino-Alto Adige, Lombardy, Piedmont, Liguria, Friuli-Venezia Giulia, Veneto, Emilia-Romagna, Tuscany, Umbria, Le Marche, Lazio, Abruzzo, Molise, Basilicata and Sicily. Bars and restaurants are closed (delivery is allowed).
For the time being, there is no longer any region with code yellow.
Kosovo
No exceptions are known.
No industries closed.
Latvia
Delays due to border to Polen.
No industries closed.
Lithuania
On December 16th, Germany will go into lockdow.
No industries closed.
Luxembourg
No exceptions are known.
No industries closed.
Moldavia
No exceptions are known.
No industries closed.
Montenegro
No exceptions are known.
No industries closed.
North Macedonia
No exceptions are known.
No industries closed.
Norway
Oslo and eastern part of Norway are in lockdown due to increased infection of the mutated Covid-19 virus.
Catering industry and all the retail shops not related to essential needs are closed.
Poland
No exceptions are known.
Catering industry and all the retail shops not related to essential needs are closed.
Portugal
Portugal will go into lockdown untill March 16th.
All non-essential shops and services are closed. We advise you to check in advance whether the recipient of your shipment has been opened before submitting the shipment to DPD.
Romania
No exceptions are known.
No industries closed.
Servia
No exceptions are known.
No industries closed.
Slovakia
On December 21, Slovakia will enter into partial lockdown, which will last for 3 weeks.
The catering industry is closed from 11 December.
Slovenia
Possible delay due to extreme weather conditions
No industries closed.
Spain
Check in advance whether the recipient of your shipment has been opened before submitting the shipment to DPD.
Due to the heavy snow storm suffered in Madrid an all provinces around Madrid, today January 11th and tomorrow January 12th, no deliveries can take place. All the depots and main HUB in Madrid are covered with 50-80 cm of snow.
Non-essential shops are closed in the following regions: Granada, Catilla Y León, Asturias and Cataluña.
Sweden
No exceptions are known.
No industries closed.
Switzerland
From Monday, January 18, all non-essential stores will be closed. We advise you to check in advance whether the recipient of your shipment has been opened before submitting the shipment to DPD.
Catering industry and retail closed
Turkey
No exceptions are known.
No industries closed.
Ukraine
No exceptions are known.
No industries closed.
United Kingdom
Catery industry and all the retail shops not related to essential needs are closed.
Are you Brexit ready? Are you prepared? If not, make sure you do the final preparations and finalization with DPD.
As of December 21, the Collection Request service will not be available cross-border to and from the UK due to Brexit. You cannot order UK pick-up requests until further notice. This adjustment was made in the label tool DPD Shipper Central and Local. If you have set up your software yourself, keep in mind that these requests will not be honored.
Will be back in lockdown from Tuesday January 5th until mid-February due to new corona variant. All non-essential shops and services are closed. Again, we advise you to check in advance whether the recipient of your shipment has been opened before submitting the shipment to DPD.
Worldwide delivery
DPD group has decided it will no longer ship parcels to Cuba, South Sudan, North Korea, Myanmar (Burma) and Syria. Should you wish to ship your products to these countries, this is no longer possible trough DPD. If shipment again becomes possible to these countries, we will notify you immediately.
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