Status: The shipment has been delayed for a longer period of time:
If you have not seen any new updates in your Track and Trace for several days, we would like to investigate. In that case, it's best to contact the sender of the parcel. Even if the parcel has already been transferred to DPD, contacting the sender is the right next step. The sender will request for an investigation of your package. The sender also has additional parcel information, which is important for the investigation.
Go to myDPD to make these changes yourself. As a recipient, myDPD gives you full control over the delivery of your parcels by DPD. MyDPD is a portal where you can track all DPD parcels all the way to your front door via the Live Tracking feature. You can even use myDPD to change your delivery up to 30 min before arrival! Register on myDPD to take advantage of all the features.
Je vindt het pakketnummer in de email die je van DPD hebt ontvangen.
door onderstaand formulier te gebruiken