Not at home?
You won’t be there to take delivery of the parcel? And the neighbours are not at home either? We do our best to get the parcel to you as quickly as possible.
From now on, we deliver your parcels to the nearest Pickup parcelshop after the first delivery attempt. With 1500 Pickup parcelshops in the Benelux region, there's always a Pickup parcelshop nearby. On the not-at-home notification, that the driver has left behind for you, you will find your options for receiving your parcel.