DPD's Saturday delivery service now reaches every household in Germany
- Countrywide establishment of Saturday as a standard delivery day now complete
- Six-day service enables faster deliveries to private consignees throughout Germany
- Experience shows that greater consignee accessibility on Saturdays facilitates efficient parcel delivery
Aschaffenburg, 19 August 2015 – International parcel and express service provider DPD has made Saturday a normal delivery day for every private consignee in Germany. Last Saturday the company's West Pomeranian parcel distribution centre in Altentreptow became the final DPD location to introduce a Saturday shift. By making deliveries six days a week DPD is offering its consignees even greater convenience, while for many online shoppers the additional delivery day shortens the waiting time between placing their order and receiving the goods.
"With the comprehensive launch of Saturday deliveries as a standard service for all households in Germany DPD has finally established itself as a major force on the growing market for B2C parcels", comments DPD CEO Boris Winkelmann, adding: "For many shippers and consignees delivery on Saturday is a basic requirement, and this is enhanced by our innovative, digital service options. As a result, for DPD this opens up further potential growth areas for which we are ideally prepared in operational terms."
In selected regions DPD has been making Saturday deliveries for more than one year now. Since May 2014 the service has been expanded step by step, and by last September Saturdays had become a normal delivery day for 30% of the country's population, a figure which rose to 80% by May 2015. In a final wave, in order to provide Saturday deliveries to all private consignees everywhere in Germany, DPD has now established deliveries six days a week in Berlin, Munich and Frankfurt, as well as in the country's remaining cities and regions. DPD's experience so far indicates that private consignees can be located at home much more easily on Saturdays than is the case during the week. This facilitates the work of the company's delivery drivers and ensures that taking delivery of parcels is a convenient experience for the consignee.
Before the introduction of Saturday as a regular delivery day DPD as a rule only made deliveries from Mondays to Fridays, with Saturday delivery available on request with the company's Express-Service. The reason for this is that DPD's core business originally consisted of parcel shipping on behalf of business customers (B2B), and many commercial consignees are only available from Monday to Friday.
DPD's B2C offensive
At present every third parcel delivered by DPD is destined for a private consignee, and the company expects significant volume growth in B2C shipping for the future, too. DPD is concentrating on those customers and shippers who attach great value to maximum flexibility and information flows. In addition to Saturday delivery an important component of this strategy is an accurate prediction of the delivery time window. Since July 2014 DPD has been able to predict to the last 30 minutes when the delivery driver will be arriving with the parcel. On an online map consignees can follow in real time how many stops the driver still has to make before he will be ringing their doorbell. On the previous day they are notified of the delivery and then have a range of options for redirecting the parcel at any time – if necessary right up to 5 minutes before the actual delivery is made.
Photo: On Saturdays DPD's delivery drivers locate more private consignees at home than during the week. Countrywide Saturday deliveries mean that many online shoppers now receive their goods even faster.
The photo is available in print quality at https://www.dpd.com/de/Home/Ueber-DPD/Presse-Center/Pressemitteilungen.
DPD Germany is part of DPDgroup, the second-largest international parcel delivery network in Europe. Throughout Germany DPD has 76 depots and 6,000 Pickup parcelshops. A workforce of 8,000 and 9,000 delivery drivers are in daily operation on behalf of the company’s customers. Every year the No. 2 on the German parcels market ships around 320 million parcels – providing carbon-neutral transport operations at no additional cost to the customer.
Through innovative technology, local knowledge and dedicated customer care, DPD provides the best possible experience for both shippers and shoppers. DPD’s industry-leading Predict service is setting a new standard for keeping customers closely in touch with their delivery, with real time tracking of their delivery, a one-hour delivery window and a range of options for redirecting parcels.
As part of DPDgroup, DPD in Germany has access to over 22,000 local Pickup points across Europe, and delivers to 230 countries worldwide. DPDgroup’s 24,000 people work together to deliver over 3 million parcels each day. DPDgroup is the parcel delivery network of GeoPost, a holding company owned by Le Groupe La Poste, which posted sales of €4.9 billion in the year 2014.
DPD Dynamic Parcel Distribution GmbH & Co. KG
Phone +49 (0)6021 492-7066