Delivery of the shipment within a minimum of one day and a maximum of 3 working days. *
* except for localities with fixed days of visiting. In this case, the delivery time will be available on the shipping document (awb) of the shipment. Delivery terms do not include public holidays in the countries of dispatch and / or destination, force majeure and fortuitous event.
100% country coverage;
2 delivery attempts;
Track & Trace online;
Electronic proof of delivery – represents the electronic signature of the recipient at the time of delivery. It is only available online
A maximum of 10 packages are accepted in a shipment, except for the locker shipments, through which a maximum of one package can be shipped per destination.
Maximum weight allowed per parcel 50 kg;
The maximum length, allowed per package is 175 cm;
Access within cities;
The largest network of deposits at national level;
**Delivery terms do not include public holidays in countries of dispatch and/or destination, force majeure case and forced case
Compensation
According to the DPD General Terms and Conditions on the provision of postal services The penalties for the handover of postal items are calculated from the first day after the expiry of the guaranteed delivery deadline.
Total shipping weight (kg) | Tarif DPD *RON/colet |
≤ 3 | 16.38 |
≤ 5 | 21.84 |
≤ 10 | 26.21 |
≤ 20 | 32.76 |
≤ 31.5 | 49.14 |
≤ 50 | 60.06 |
Prices are in RON, VAT and fuel surcharge are not included. | Prices are in RON, VAT and fuel surcharge are not included. |
For any package that exceeds the weight of 50 kg, a fee of 50 Ron / package will be applied! | |
DPD ZONE | |
For the localities located more than 50 km from the DPD offices, an additional fee of RON 30.58 / shipment will be applied! |
≤ 3
≤ 5
≤ 3
≤ 10
≤ 3
≤ 20
≤ 3
≤ 31.5
≤ 3
≤ 50
≤ 3
Prices are in RON, VAT and fuel surcharge are not included.
≤ 3
For any package that exceeds the weight of 50 kg, a fee of 50 Ron / package will be applied!
Additional package fee - 2.18 Ron / additional package
It will be applied for each additional package in a shipment with several packages (multiple shipment).
≤ 3
DPD ZONE
≤ 3
For the localities located more than 50 km from the DPD offices, an additional fee of RON 30.58 / shipment will be applied!
Tarif DPD *RON/colet | 16.38 | 21.84 | 26.21 | 32.76 | 49.14 | 60.06 | Prices are in RON, VAT and fuel surcharge are not included. |
FREE OPTIONS OFFERED TO DPD CUSTOMERS:
Access to the MyDPD application for the creation and printing of transport documents, activity reports, and tracking status shipment;
Forwarding/correction of addresses FREE OF CHARGE for deliveries in the same locality - consists in the possibility of changing the delivery address before delivery of the shipment, at the express request of the sender or consignee, in the case of deliveries in the same locality.
2 free delivery attempts on different days
The possibility to pay for the shipment to the consignee;
"Smart Control" providing recipients with free information about shipments
The storage of consignments with undelivered delivery in the DPD network for 7 days;
ADDITIONAL SERVICES TO DPD CUSTOMERS
Refund/COD Shipping Service
The service consists in the payment by the recipient to the sender of the consideration for the item which is the subject of the registered shipment through the DPD network.
The recipients have the possibility to pay for the cash on delivery of both cash and by bank card directly to the courier.
Maximum amounts of refund:
-5,000 RON (for reimbursement service with corporate recipients)
-10.000 RON (for reimbursement service with private recipients)
Extend liability Service
The service consists in ensuring a shipment against loss, theft, total or partial destruction or damage, for an amount not exceeding the value declared by the sender.
The maximum allowable limit of the declared value is equivalent in RON to 13.000 Euro/consignment.
Return of documents (ROD)
Service consisting of delivering a shipment and taking documents from the consignee for return to the sender.
Exchange of parcels (SWAP)
Service consisting of delivering the shipment and taking another shipment from the consignee in exchange.
Open parcel upon delivery – allowing the receiver to view the contents of the shipment in the presence of the courier.
Parcel testing at delivery - enable the Receiver to check and test the contents of the package at the time of delivery in the presence of the courier and within 10 minutes.
Additional services | RON/ shipment |
Cash on delivery (COD) | 5.51 |
Cash on delivery/MPOS payment | COD commission + 0.85% of the the cash value |
Extended liability | 1% of declared value |
Return of documents (ROD) | 9.37 |
Shipment exchange (SWAP) | New shipment fee |
Return of undelivered parcels | New shipment fee |
Open parcel upon delivery | 5.26 |
Parcel testing at delivery | 10.52 |
* Prices are in RON, VAT not included | * Prices are in RON, VAT not included |
Cash on delivery (COD)
Cash on delivery/MPOS payment
Cash on delivery (COD)
Extended liability
Cash on delivery (COD)
Return of documents (ROD)
Cash on delivery (COD)
Shipment exchange (SWAP)
Cash on delivery (COD)
Return of undelivered parcels
Cash on delivery (COD)
Open parcel upon delivery
Cash on delivery (COD)
Parcel testing at delivery
Cash on delivery (COD)
* Prices are in RON, VAT not included
RON/ shipment | 5.51 | COD commission + 0.85% of the the cash value | 1% of declared value | 9.37 | New shipment fee | New shipment fee | 5.26 | 10.52 | * Prices are in RON, VAT not included |
With DPD you enjoy the support of an efficient business partner. No matter whether you are just launching your own online shop or manage a large company - with us you can send any quantity of parcels, mail and special product formats reliably, fast and at highly favourable prices. Together we will find exactly the right solution for your individual shipping requirements.
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