Your delivery experts


All content, that are published on the existing website of the company DPD, dynamic parcel distribution l.l.c. (hereinafter: DPD) are owned by DPD or by DPD related people, and we cannot reproduce, copy, multiply or distribute them without the permission of DPD in any other way. 


DPD is not responsible for any occasional difficulties with functioning issues on the website, not for any other damages which might arise because of improper, untimely or incomplete information’s that are published on this website.


DPD will carefully protect your information’s, which you forward through website in anyway, because they cherish and protect your privacy. Therefore website operate in accordance with the requirements of the Personal data protection Act (Uradni list RS, št. 94/07 – official consolidated text) and Electronic commerce market Act (Uradni list RS, št 98/04 – official consolidated text, 61/06 – ZEPT in 46/14).


For protection of your personal information’s we use reasonable organizational, technical and administrative resources. If you think, that your interaction with us is not safe, please don't hesitate to contact us at the following e-mail address.


In accordance with the first point, article 6 of the Personal data protection Act, personal data is every data relating to individual, regardless of the form in which it is expressed.


In general, our website can be used without revealing your identity. If you want that we perform service for you, or if you want certain information from us, we need your information, just so we can fulfil your request. Therefore we only collect data that are absolutely necessary for us to perform required service for you. We collect your personal data only and exclusively when you voluntarily enter them or you immediately agree with this kind of collecting data.


Information, provided by you, through the forms that are published on each subpage will be used for the following purposes:

  • to respond to your demand and questions;
  • to fulfil your requirements in respect to the service that is ordered
  • for the purposes of marketing and research;
  • to ensure development of new products and services, based on user trends;
  • for business purposes, to which we count analysis of data and possible requirements of auditors


Your personal data may be stored and managed in any of the countries in which the GeoPost Group, which also includes DPD, have their branch or service providers. By using our website you agree with this terms. We inform you, that other countries may determine different kind of rules on Personal data protection that are here in Slovenia, which means that data protections in such countries might be lower. All the information are stored on servers. Access to servers has a handful of authorized people, responsible for technical, commercial and editorial aspects of servers. The information you provide are carefully protected from loss, misuse, unauthorized access or publication.


We process data only internally, and we transmit the data only for the purpose of providing specific services (transmission of the data to carrier, in order to provide service of delivery packages), whereby all the persons to whom data are transmitted in order to perform service, need to act in accordance with Personal data protection Act and other relevant legislation. Each service is performed by subcontractors, about what you are informed through general terms of business and through your service contract.


DPD will forward all the information to court or to any other state authority if the court or any other competent authority will impose that to us.


When you visit our website, your IP address, time of visit and visited sites will automatically record in our server files. Collecting IP addresses is everyday practice on many websites. In accordance with current legislation we do not use IP addresses for anything else than for measuring the use of our website, for diagnose problems with server and for manage our website.


This website uses cookies in order to provide online services and functionality, which we would not be able to offer without cookies. Learn more about cookies below.


This website may also contain links to other website, whereby DPD explicitly declares that this Privacy Policy does not apply to any other website that this links lead to. For protection of personal and other data on such website, DPD does not take any responsibility and recommends you familiarize yourself with the Privacy Policy of specific website that you enter.


This Privacy Policy may change. Any change to this Privacy Policy will be effective only when this change on the Privacy Policy will be published on the website. By using the website after the Privacy Policy was changed, you agree with the new Privacy Policy.


As already stated, you have, as a user of this website, all the rights to access information of you that we store. If you will think and prove that personal data that are relating to you are incomplete, inaccurate or out of date or have been collected or processed contrary to the law, we will immediately complete, correct, block or erase, on your demand. On your demand we will also inform all the contract processors to whom your data were forwarded in order to provide a service for you, about all the changes, except if this would mean big expenses for the DPD, disproportionate effort or if it would require a lot of time. In this case, referred to this paragraph, please contact us at







The use of cookies

In order to provide a pleasant user experience on this site we use cookies.


What are cookies?

Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain websites.


 How do cookies work?

On your first visit on a website cookies are downloaded to your computer. Cookies allow that the use of the site becomes more enjoyable, more efficient and adjusted to the individual user. We use cookies to store information on the language and location settings, … Website managers are able to acquire information about the number of visitors to the websites, the most popular content, the most commonly used functionality, …


Types of Cookies

  • Session cookies - these are temporary cookie files, which are erased when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognize you.
  • Persistent or stored cookies (persistent cookies) are saved even when you close the browser. They are used to store information on registration, language settings page, to analyze traffic,
  • First-party cookies (1st party cookies) are cookies located on the viewing webpage, and can be permanent or temporary.
  • Other cookies (3rd party cookies) come from other partner sites


What are cookies used on

  •  Loadbalancer Cookie -This cookie contains the information if a user is on server A or B – No client information is saved.
  • Important notice Cookie - This cookie contains the information if a user have already seen the important notice box and closed the box so it doesn’t show on the next visit – No client information is saved.
  •  Portal Cookie - If you are clicking on a country on the flash map on a cookie is saved which contains the information about the country and leads you directly to that country on the next visit – No client information is saved.
  •  Google Analytics - This cookie is a total „Black Box“ for us. So we don’t have information about which data is saved. This must be found out through Google.
  • MyDPD - A cookie for the session ID and language ID is saved. This cookie is readout within MYDPD.


Your cookie settings

There are several ways to manage and control the settings for cookies. Deactivating cookies by clicking on the Web site The settings on the use of cookies can be edited via the "Privacy Settings".

Deactivating cookies in your web browser:


Deactivating cookies from elsewhere